Job Description

Develop product domain knowledge and understanding of its key users and market. Define and lead research activities for your Product in alignment with project strategy, timeline and roadmap milestones. Help align 3-in-a-box teams to research insights, utilize research insights to drive prioritization of product backlog and roadmap. Help define user experience goals and design principles. Closely partner with Product management and development to cultivate, manage, and administer sponsor user relationships. Develop strong storytelling capabilities. Be an active member of Product squad(s) by attending and presenting playbacks, coaching designers, providing input in the prioritization of Product backlog. Act as the voice of the customer. Build your eminence with our customer base and the external business industry you engage with. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise A minimum of 3 years of experience in product or service design. A minimum of 3 years of experience in developing research plans and executing research deliverables on design projects. A minimum of 3 years of experience working with product managers and engineers. A minimum of 3 years of experience with research tools and analytics tools. Portfolio of projects that shows a breadth of complex, technically- oriented projects and demonstrates your skills as a design researcher. Experienced-level design research skills Experience with IBM-preferred research tools, including Alchemer, UserInterviews and AirTable. Experience in defining and executing UX Metrics assessments. Competency with standard presentation programs Powerpoint &Keynote Preferred technical and professional experience At least 3 years of experience in prioritizing and delivering roadmaps as part of a development organization. Ability to understand customer needs, gather feedback, and incorporate customer insights into the development and enhancement of solutions to ensure customer satisfaction. Strong analytical and problem-solving skills, with the ability to make data-driven decisions. Strong communication and interpersonal skills, with the ability to articulate the value proposition of compilation technologies, communicate product requirements, and effectively engage with stakeholders at all levels. An understanding of and experience in product management principles, including market analysis, product roadmap development, feature prioritization, and stakeholder management.