Job Description

1. Franchise Expansion and Acquisition Identify potential franchise partners and markets for the jewellery business. Conduct market research to shortlist high-potential cities/locations for franchise growth. Pitch the franchise model to prospective investors and finalize agreements. Develop strategies to onboard new franchisees and ensure alignment with brand objectives. 2. Franchisee Onboarding and Setup Assist franchisees with store setup, including location selection, layout design, and interior planning. Provide guidance on inventory selection, product display, and branding to align with corporate standards. Ensure the franchise adheres to regulatory and operational guidelines during the launch phase. 3. Sales and Revenue Growth Drive revenue growth across franchise locations by implementing sales strategies. Set sales and performance targets for franchise stores and monitor achievements regularly. Support franchisees in boosting sales through local campaigns, promotions, and events. 4. Relationship Management Act as a primary point of contact for franchisees, addressing their concerns and queries promptly. Build and maintain strong relationships with franchise partners to foster trust and long-term collaboration. Conduct regular meetings with franchisees to discuss performance, market challenges, and opportunities. 5. Training and Support Organize training programs for franchisees and their teams on product knowledge, customer service, and sales techniques. Provide ongoing support to franchisees to improve store operations, inventory management, and team performance. Share market trends, customer preferences, and best practices to help franchisees achieve business goals. 6. Brand Compliance and Quality Assurance Ensure all franchise stores maintain brand standards in terms of product displays, packaging, customer service, and branding. Conduct regular audits to verify compliance with company guidelines and policies. Address gaps or inconsistencies in store operations to maintain brand integrity. 7. Marketing and Promotion Support Work closely with the marketing team to implement national and regional marketing campaigns. Support franchisees in executing local promotions and events to drive footfall and brand visibility. Collaborate on digital marketing efforts to enhance online-to-offline conversions for franchise locations. 8. Financial Performance and Reporting Analyze franchisee performance metrics, including sales, expenses, and profitability. Provide insights and recommendations to franchisees for achieving financial targets. Generate regular performance reports for senior management, highlighting trends, risks, and opportunities. 9. Property Acquisition Support Assist franchisees in identifying and acquiring properties in prime locations. Conduct feasibility studies to evaluate potential properties based on market demand and foot traffic. Negotiate lease agreements and liaise with real estate agents or landlords as required. 10. Compliance and Legal Adherence Ensure franchisees meet all legal and regulatory requirements, including certifications, hallmarking, and other industry norms. Provide guidance on ethical practices and educate franchisees about sourcing and product authenticity. 11. Conflict Resolution and Problem-Solving Address franchisee concerns, operational challenges, or conflicts in a timely manner. Provide actionable solutions to enhance franchisee satisfaction and operational efficiency. Act as a mediator between franchisees and corporate teams to ensure smooth communication.