Role & responsibilities Bachelors degree in a relevant field (e.g., healthcare administration, business, etc.).Proven experience as a receptionist, preferably in a healthcare or medical setting.Familiarity with medical terminology is a plus.Proficient in using office equipment (e.g., phone systems, fax machines, computers).Experience with hospital management software (e.g., Epic, Cerner, etc.) is a plus.Excellent communication skills, both verbal and written.Strong organizational and multitasking abilities.Experience in MS-Office.(Word, Excel)Ability to remain calm and professional in stressful situations.Knowledge of HIPAA regulations and patient confidentiality protocols.Compassionate, patient, and customer-oriented attitude.Basic knowledge of insurance billing procedures is beneficial.