Digital Account Manager

Job Description

Job Title: Digital Account Manager Location: Pune Reporting To: Senior Content Strategist/Creative Lead Experience: 1 – 4 Years in content writing, copywriting, or digital media Key Responsibilities : ● Client Relationship Management: Consistently engage with clients to provide timely updates on campaign advancements. ● Comprehensive Brief Documentation and Task Management: Ensure precise and thorough documentation of briefs, validate them with clients according to established protocols, and effectively communicate briefs to internal teams through email and kick-off meetings. ● Project Planning, Execution, and Successful Delivery: Develop, implement, and oversee the execution of client projects, ensuring the achievement of all established goals and KPIs. ● Strategic Leadership in Cross-Selling, Upscaling, and Media Management: Lead cross-selling and upscaling efforts while also overseeing strategic media buying and planning. Leverage opportunities to expand client engagement and optimize media investments, ensuring effective campaign execution and maximum ROI. Skills: ● Proficiency in basic SEO, SEM, PPC, social media, content marketing, and familiarity with analytics tools. ● Demonstrates a willingness to learn and adapt with effective conflict resolution and decision-making skills. ● Good skills in building and maintaining client relationships, managing expectations, and striving to retain clients. ● Ability to contribute to the development and implementation of basic strategic plans, drive for innovation, and achieve initial business objectives. ● Strong problem-solving skills, time management, and attention to detail. Additional Qualities: ● Quickly adjust to changing needs and take initiative to address issues. ● Effectively manage relationships and excel in cross-functional teams. ● Think innovatively to ensure high-quality, precise deliverables. ● Take ownership and inspire the team towards achieving strategic goals. ● Foster strong interpersonal relationships and promote effective teamwork. Interested candidates can share their resume with Madhura.sawant@srvmedia.com Show more Show less