Job Description

Articulate key outcomes and accountabilities that this person will deliver to be successful in this role. Ensure you describe the deliverables the results you want the job holder to deliver and not the process you expect them to apply to get to these outcomes Provide full end to end transformation and change management support, delivering project delivery or change activities required to embed new behaviors, practices, business processes or organizational design, key activities include: Support the business design, implementation, testing and transition to operation of key PPM transformation projects - including project & squad management, scheduling, costing, communication, change management & governance End to end lead on transformation project workstreams or individual projects depending on size and scale Support business readiness, including change impact assessments for the regions/countries that are launching and monitor completion of actions to ensure safe deployment. Proactively identify risks and promptly respond to issues or roadblocks impeding delivery, including raising awareness through appropriate governance channels. Identify potential resistance to change. Develop, create and implement strategies to handle and manage resistance. Assess the training needs (training needs analysis) and implement effective training methods to ensure optimal knowledge transfer supporting performance post release (ensuring sustainable training material and approach). Manage (and facilitate where required) the delivery of training including development of any required training materials, scheduling of training and delivery of training. Support facilitation of retrospectives to ensure lessons learned are incorporated with appropriate mitigating actions, for future transformation delivery. End-to-end Change Management or project delivery experience in business process and technology transformations. Experience of change adoption principles and its practical application within large scale transformation programs. Communications experience, demonstrated ability to build campaigns/brand and adheres to smart brevity approach. Experience in UX and behavioral change techniques Experience and qualifications These are the crucial requirements of the job description and should focus on quantifiable criteria Consider whether a degree and/or professional qualification is required to succeed in the role. If not a direct requirement for the role, academic achievements and professional qualifications should not be listed Must have educational qualifications : Business/Finance Degree level or equivalent Preferred education/certifications : Deep change management / transformation experience delivering change on global scale. Minimum years of relevant experience : 7+ All aspects of technical system implementation at scale Preferred experience: Change Management practitioner qualification, such as Prosci ideally required. Program delivery expertise e.g. Agile methodology Must have experiences/skills (To be hired with) : Business Transformation Experience - understand workings of business transformation projects, including data & process change activities. Experience in implementing process & organizational change. Able to work effectively across organizational boundaries with a multi skilled and multi-cultural team. Ability to build strong internal network and ability to work across a complex matrix organization. Sound knowledge of finance and planning and performance management processes Strong Interpersonal Skills - taking the initiative to create opportunities for improvement and problem resolution, energizing and influencing others to accomplish goals & initiatives, is aware of internal business relationships within the organization. Collaborative Style - provide demonstrable evidence of thriving in a team environment & of building positive, productive relationships that foster teamwork and cooperation among people and groups. Able to build strong relationships with team members and crate engaging solutions to align leaders and drive end user adoption. Motivated self-starter - with the ability to drive multiple workstreams with timelines, under limited day to day guidance. diligent - Capable of prioritizing and managing multiple competing priorities, detailed-oriented workload. Attention to detail critical to ensure strong user experience. Proactively identify risks and promptly respond to issues or roadblocks impeding delivery. Proven ability to influence leadership, delivering transformation initiatives reporting into Governance Boards. Transformation initiatives delivering change across PPM at all levels and with team members across Finance and the businesses. Amazing communicator - able to understand what is important and create and shape messages that can be channeled through effective mediums to reach the audience. Good Listening Skills - diligent listener, possesses effective written & oral communication capabilities; and a demonstrated ability to work with a broad range of business, functional teams. Drive consistency and standardization in the delivery of change across a network of direct, indirect, and temporary resources, and conflicting team member requirements You will work with Team member management and influencing at all levels Compelling communicator - simple and clear (verbal and written) Ability to move between big picture vision and down to individual activities maintaining attention to detail Customer centric able to support customer