Job Description

Qualifications Masters degree Mechanical Engineering or Master of Industrial Engineering (desirable but not essential) Desired skills Good knowledge in project management, marketing, and distribution. Able to operate independently with little or limited guidance (should be a Leader and not a Follower ) Should have a clear vision on how to build competency in all departments to reach the company / group targets. Create and drive processes that results in a step change in the quality/accuracy /reliability/adherence to schedule Create an environment which attracts and retains talent, supports group world wide business growth, and fosters prosperity/well-being for all employees. Job description You will manage existing customer accounts and acquire new customers. Lead sales team, develop a sales structure to gain more aftermarket business. Grow market share in the aftermarket business on our own equipment as well as 3rd party compressor brand. Contribute to the budgeting process and own it: Goals for the budgeted Orders Invoiced and targeted Gross Margins on Spare Parts, Parts Repairs, Field Service and Revamp. Create performance goals and carry out annual performance reviews of direct reports. Lead Team of Service Engineers to carry out Field service for E&C, Trouble shooting, Overhauling and repair / refurbishment of reciprocating compressor and support extend support to customers and inhouse projects/ CAC etc including Diagnostic study and expert technical consultancy, to resolve technical queries. Offer the technical support, repairs, revamps, trouble shooting, field services. Implement and practice IMS including HSE instructions in his work area . Monitor Field job analysis and execution at site Carryout service planning and visit to customer site. Guide the Service Engineer Team for Technical support. Training to be given to customer operation and maintenance team as per requirement Technical guideline to be followed as per standards and the same to be ensured during field and workshop activities Keep updated daily with assembly standard and implement at site service and repair jobs Overview the execution of customer orders (service orders for new machines as well as old machines). To guide/train Aftermarket personnel in execution of orders for Service, Parts Reconditioning, Spare Parts, Revamp, Diagnostic Study and Technical Expertise wherever required. Resolve Technical query of the end user for site related activity Ensure the successful closure of the Service job after satisfactory trials to customer and signing the relevant reports with the customer Review Services RFQ s and decide whether to quote or no. If yes, check for techno-commercial queries before quoting. In case of deviations, take customer permission for such deviations and then quote. Interact with customers for their techno-commercial queries and satisfy the same and follow-up for orders To train & guide After market personnel engineers/technicians Trouble-shooting of compressors Obtain the customer feedback on the services rendered and take correction actions wherever negative feedback received. Keep competitors information and accordingly decide the marketing strategy in consultation with Managing Director. Keep information on spurious spare-parts supplied to customers and decide strategy Tell us in your application, why you think that you are a right fit for the role, and if you fit in the criteria, our Recruitment team will be in touch to explain the role and understand your candidature in detail for the business requirement.