Director Mobile Delivery

Job Description

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram. Director of Mobile Delivery For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram. Position Description We are looking for a strategic and results-driven Director of Mobile Delivery to lead our India-based mobile app delivery teams. This senior leadership role is responsible for overseeing the end-to-end execution of mobile app implementations, updates, and ongoing optimization projects across the Punchh platform. The Director will lead cross-functional teams across mobile design, development (iOS/Android), and QA, ensuring timely and high-quality delivery for our growing base of global enterprise and mid-market customers. The ideal candidate brings deep mobile delivery experience, strong people leadership, and the ability to scale high-performing teams in a dynamic, matrixed environment. Position Location: Jaipur – Hybrid (regular in-office presence expected) Reports To : Sr. Director, Professional Services What We’re Looking For Lead and manage India-based Mobile Delivery teams, including UI/UX design, mobile development, and QA functions. Own delivery execution for all Punchh mobile applications, ensuring adherence to timelines, budgets, and quality standards. Collaborate with global stakeholders across Product, Engineering, and Customer Success to align delivery schedules and manage priorities. Drive adoption of scalable, modular delivery processes and frameworks that support efficiency and consistency across projects. Ensure compliance with mobile UI/UX standards, accessibility guidelines, and customer branding requirements. Manage team resourcing, capacity planning, performance tracking, and skills development. Provide technical leadership and project oversight for complex customer implementations and escalations. Serve as a key point of contact for internal and external stakeholders on mobile app delivery strategy and execution. Foster a culture of accountability, innovation, and collaboration within the India delivery team. Unleash your potential: What you will be doing and owning: 10+ years of experience in mobile application delivery or software services, including at least 5 years in a senior management or director-level role. Strong leadership background in managing design, development, and QA functions across mobile platforms. Deep understanding of mobile development lifecycles for iOS and Android, including release cycles and App Store/Google Play requirements. Proven experience with Agile and iterative delivery methodologies in a client-facing environment. Excellent communication and cross-cultural collaboration skills, especially with global teams. Ability to mentor and grow senior leads while fostering team cohesion and technical excellence. Experience working with international enterprise clients, ideally in loyalty, food service, or retail. Bachelor’s degree in Computer Science, Engineering, or related technical field (Master’s degree a plus). This is a hybrid role based in India with a regular in-office presence expected. Occasional travel may be required for team collaboration or global stakeholder alignment. Interview Process Interview #1: Phone Screen with Talent Acquisition Team Interview #2: Video interview with the Hiring Manager (via MS Teams) Interview #3: Video interview with the Team (via MS Teams) PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website. Show more Show less