Director of Engineering

Job Description

Responsibilities: Lead and Scale Engineering Teams: Manage a 75+ member engineering organization across Backend, Frontend, Android, QA, and DevOps. Build high-performing cross functional squads to drive product delivery across core consumer experiences, supply chain systems, and pharmacy compliance platforms.Design Systems for Healthcare Scale: Architect robust, event-driven systems capable of supporting 10x growth in order volumes, prescription uploads, and real-time inventory queries. Ensure low-latency performance for high-traffic product, cart, and checkout APIs even during peak medical demand.Drive Innovation and Technical Foresight: Stay ahead of emerging technologies and introduce tools and architectures that directly impact business outcomes. Champion the adoption of AI/ML models for critical use cases like medicine substitution, leveraging algorithms to suggest accurate and cost-effective alternatives based on salt composition, prescription history, and availability. Drive innovation in areas like personalized medicine recommendations, OCR-based prescription parsing, and predictive inventory planning. Enable a culture of experimentation by supporting internal POCs, tech spikes, and cross functional innovation sprints that continuously improve product, operations, and user experience.Convert Healthcare Roadmaps into Scalable Tech: Work closely with Co-founders, CXOs, and VPs to translate domain-specific needs from Product, Strategy, Marketing & Opertaions into scalable software platforms. Deliver solutions that enhance the customer experience while ensuring regulatory compliance.Enable B2C Reliability at Scale: Build and maintain platforms that serve millions of monthly active users with 99.9%+ uptime. Drive platform stability by implementing observability, proactive alerting, and graceful degradation patterns across critical services.Optimize Engineering Velocity and Quality: Drive engineering speed by optimizing current agile processes, sprint rituals (planning, retros, demos), and outcome-driven tracking using JIRA and OKRs. Standardize code review workflows, enforce quality gates via GitHub Actions or GitLab CI, and introduce automated testing suites to reduce manual QA cycles. Set up DORA metric dashboards (deployment frequency, lead time, MTTR) using tools like Datadog, Grafana, or Build kite. Optimize team structures (e.g., cross-functional pods, platform vs feature teams) to improve ownership and reduce handoffs. Align release cadences with pharmacy and inventory cycles while ensuring reliability through blue-green deployments, feature flags, and canary rollouts.Mentor Engineering Leaders: Coach, and develop internal Engineering Managers and Staff Engineers. Drive a culture of ownership, innovation, and performance. Create engineering ladders and career paths to scale team maturity in sync with business growth. Eligibility:Experience: 12+ years in technology, with 4+ years in engineering leadership roles across B2C and platform-heavy organizations.Team Leadership: Successfully led and scaled 50+ member orgs across Backend, Frontend, Android, QA, and DevOps. Built high-performing, cross-functional teams and second-line leaders.System Design & Technical Vision: Deep experience in architecting distributed systems using Golang, Java, Kafka, and Spring Boot. Strong knowledge of React, TypeScript, Next.js, Android architecture, QA automation frameworks, and cloud-native DevOps on AWS, GCP or Azure.Domain Exposure: Prior experience building and scaling B2C systems in e-commerce or healthcare, with a strong focus on reliability, compliance, and operational scale.Execution & Delivery: Proven ability to translate business goals into scalable tech platforms. Strong execution muscle using agile processes, CI/CD pipelines, and data-backed decision making.Mentorship & Talent Development: Built org structures, career ladders, and leadership coaching programs to grow engineering maturity in fast-scaling environments.Strategic Thinking: Strong business and product orientation; capable of aligning engineering decisions with growth, customer needs, and competitive advantage.Communication: Clear, structured communicator able to influence across Co-founders, CXOs, and VPs.