10 - 20 years
5.0 - 10.0 Lacs P.A.
Udaipur
Posted:2 months ago| Platform:
Work from Office
Full Time
Dear Candidate, We are looking for the profile of Director of Housekeeping at Radisson Blu Hotel & Spa manages, please find below the job responsibilities: Details about the Job Opening: Name of Property: RADISSON BLU UDAIPUR PALACE RESORT AND SPA No of opening: 1 Years of experience required: 10 to 20 years Place of work: Udaipur Responsibilities: 1. the housekeeping department in a hotel or hospitality facility. They are responsible for ensuring that the property is clean and well-maintained. 2. Staff management: Hire, train, and supervise housekeeping staff. 3. Cleaning procedures: Develop and implement cleaning procedures for rooms and public areas. 4. Inventory and supplies: Manage inventory and supplies, and order cleaning supplies. 5. Guest satisfaction: Ensure guest satisfaction by responding to complaints and providing excellent customer service. 6. Safety and hygiene: Ensure best practices regarding safety and hygiene. 7. Compliance: Ensure compliance with all housekeeping policies, standards, and procedures. 8. Collaboration: Collaborate with other departments to ensure guest satisfaction with other duties. 9. Participate in management meetings. 10. Contribute data and reports on financial and productivity. 11. Work flexible hours, including nights, weekends, and holidays. 12. Should be able to set a positive example for guest relations, understand the brands service culture. 13.Participates in the development and implementation of corrective action plans to improve guest satisfaction. 14.Empowers employees to provide excellent customer service. 15. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. 16. Strives to improve service performance be able to set a positive example for guest relations. Skills 1. Planning, forecasting, and implementation of resources according to the needs of the organization. 2. Able to do conflict resolution within team, able to handle his team. 3. Should be able to do Team building and bonding. 4. Should be able to coach and mentor the team.
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