Role & responsibilities :Maintaining detailed records of maintenance work performed, including dates, costs, parts used, and follow-up actions. This helps in budgeting and tracking recurring issues.Responding to and addressing maintenance requests from tenants or property managers, including plumbing issues, electrical faults, broken appliances.Ensuring that common areas like hallways, lobbies, parking lots, and amenities (e.g., gyms, pools) are clean, functional, and properly maintained.Keeping tenants informed about maintenance schedules, disruptions, or any important updates related to property repairs or improvements.Responding to tenant maintenance complaints and service requests, ensuring a quick resolution to improve tenant satisfaction and reduce complaints or disputes.Conducting regular inspections of buildings, common areas, and systems (e.g., plumbing, electrical) to identify maintenance needs and prevent major issues.Preferred candidate profile :Education: A minimum of a high school diploma or equivalent. A degree in business administration, real estate, or a related field is a plus.Experience: Minimum 1-2 years of experience in Maintenance role , Query resolving, or administrative support, preferably in a real estate setting.Strong problem-solving abilities to quickly identify and address issues as they arise.Organizational skills ability to prioritize tasks, manage work orders, and handle multiple responsibilities simultaneously.Time management skills ability to efficiently handle emergency and routine tasks.Skills:Excellent communication skills (both verbal and written).Strong interpersonal skills and the ability to build relationships with clients and colleagues.Organizational skills with attention to detail and multitasking capabilities.Ability to handle phone calls, and in-person inquiries in a professional manner.Knowledge of real estate industry terms, procedures, and best practices (preferred but not mandatory).Working Days : Monday to Saturday Working hours : 9.00 am to 6.00 pm FixedJob Location : Raj Nagar Extension Delhi Meerut Road, Hum Tum Rd, near Reliable Institute, Ghaziabad, Uttar Pradesh 201003 If you are passionate about providing exceptional customer service, possess excellent communication skills, and thrive in a dynamic and challenging environment, we invite you to join our team. Together, we can make a difference in the lives of our valued customers. Email ID : hr@diyagreencity.com Call / Whatsapp : +91-7838846733 Project Website : https://diyagreencity.com Project Site : https://goo.gl/maps/haYVq2xkUxJvBZMz6

Job description:Role & responsibilities:Greet visitors and clients, providing a welcoming environment.Act as the first point of contact for clients and visitors, providing excellent customer service.Answer phone calls, and WhatsApp business messages, addressing client inquiries or redirecting them to appropriate departments.Handle day-to-day office operations, such as managing office supplies and maintaining a clean office space. Preferred candidate profile : Qualifications:Education: A minimum of a high school diploma or equivalent. A degree in business administration, real estate, or a related field is a plus.Experience: Minimum 1-2 years of experience in front-office roles, customer service, or administrative support, preferably in a real estate setting.Skills:Excellent communication skills (both verbal and written).Strong interpersonal skills and the ability to build relationships with clients and colleagues.Organizational skills with attention to detail and multitasking capabilities.Ability to handle phone calls, and in-person inquiries in a professional manner.Knowledge of real estate industry terms, procedures, and best practices (preferred but not mandatory).Working Days : Monday to Saturday Working hours : 9.00 am to 6.00 pm FixedJob Location : Raj Nagar Extension Delhi Meerut Road, Hum Tum Rd, near Reliable Institute, Ghaziabad, Uttar Pradesh 201003 If you are passionate about providing exceptional customer service, possess excellent communication skills, and thrive in a dynamic and challenging environment, we invite you to join our team. Together, we can make a difference in the lives of our valued customers. Email ID : hr@diyagreencity.com Call / Whatsapp : +91-7838846733 Project Website : https://diyagreencity.com Project Site : https://goo.gl/maps/haYVq2xkUxJvBZMz6

Roles and Responsibilities :Prepare financial statements, including balance sheets, income statements, and cash flow statements.Manage GST filings, TDS returns, ITR preparation, final audits, and Tally ERP software proficiency.Maintain confidentiality of client information at all times.Desired Candidate Profile :3-6 years of experience as an accountant or related field (CA Articleship completed).Bachelor's degree in Commerce (B.Com) from a recognized university.Proficient in using Tally ERP software; knowledge of other accounting packages like SAP/Tally Prime is desirable.Strong understanding of Indian taxation system including Income Tax Returns (ITR), Goods & Services Tax (GST), Value Added Tax (VAT), Service Tax etc.Working Days : Monday to SaturdayWorking hours : 9.00 am to 6.00 pm FixedJob Location : Raj Nagar Extension Delhi Meerut Road, Hum Tum Rd, near Reliable Institute, Ghaziabad, Uttar Pradesh 201003If you are passionate about providing exceptional customer service, possess excellent communication skills, and thrive in a dynamic and challenging environment, we invite you to join our team. Together, we can make a difference in the lives of our valued customers.Email ID : hr@diyagreencity.comCall / Whatsapp : +91-7838846733Project Website : https://diyagreencity.comProject Site : https://goo.gl/maps/haYVq2xkUxJvBZMz6

URGENT HIRING FOR CUSTOMER SUPPORT EXECUTIVE CUM RECEPTIONISTDIYA GREENCITY PRIVATE LIMITED a real estate company is seeking a highly motivated and customer-focused CRM Executive to join our team on FULL Time ON SITE basis for the affordable group housing project Diya Greencity in Raj Nagar Extension Ghaziabad, Uttar Pradesh, India.This project is built under affordable housing policy of Awas Bandhu, U.P. Housing & Development Board. Uttar Pradesh Government.This is an excellent opportunity to provide exceptional customer satisfaction in successful large-scale housing project .Associating with projects built directly under state government policy will help in growth of individual seeking career in similar fieldsRole & responsibilities Handle customer inquiries, provide prompt and accurate responses, and resolve issues efficiently.Maintain a high level of customer service by demonstrating empathy, professionalism, and a customer-centric approach.Collaborate with the sales team to provide seamless support throughout the sales process.Utilize CRM software to track customer interactions, document inquiries, and generate reports.Analyze customer data to identify patterns, trends, and opportunities for improvement.Ensure compliance with company policies and procedures, as well as legal and regulatory requirements.Contribute to the development and implementation of CRM processes and protocols.Continuously update product knowledge to provide accurate information to customers.Strive to exceed customer expectations and contribute to a positive and collaborative team environment.Preferred candidate profile Excellent verbal and written communication skills in English and Hindi.Ability to work in a fast-paced environment and handle multiple tasks simultaneously.Detail-oriented with strong organizational and problem-solving skills.Work Timings :Monday to Saturday9.00 am to 6.00 pmIf you are passionate about providing exceptional customer service, possess excellent communication skills, and thrive in a dynamic and challenging environment, we invite you to join our team. Together, we can make a difference in the lives of our valued customers.Email ID : hr@diyagreencity.comCall / Whatsapp : +91-7838846733Project Website : https://diyagreencity.comProject Site : https://goo.gl/maps/haYVq2xkUxJvBZMz6

DIYA GREENCITY PRIVATE LIMITED is seeking a highly motivated and customer-focused CRM Executive to join our team on FULL Time ON SITE basis for the affordable group housing project Diya Greencity in Raj Nagar Extension Ghaziabad, Uttar Pradesh, India.This project is built under affordable housing policy of Awas Bandhu, U.P. Housing & Development Board. Uttar Pradesh Government.This is an excellent opportunity to provide exceptional customer satisfaction in successful large-scale housing project .Associating with projects built directly under state government policy will help in growth of individual seeking career in similar fieldsResponsibilities:Handle customer inquiries, provide prompt and accurate responses, and resolve issues efficiently.Maintain a high level of customer service by demonstrating empathy, professionalism, and a customer-centric approach.Collaborate with the sales team to provide seamless support throughout the sales process.Utilize CRM software to track customer interactions, document inquiries, and generate reports.Analyze customer data to identify patterns, trends, and opportunities for improvement.Ensure compliance with company policies and procedures, as well as legal and regulatory requirements.Contribute to the development and implementation of CRM processes and protocols.Continuously update product knowledge to provide accurate information to customers.Strive to exceed customer expectations and contribute to a positive and collaborative team environment.Qualifications:Bachelor's degree in a relevant field or equivalent experience.Proven experience in a customer service or CRM role, preferably in the real estate or housing industry.Excellent verbal and written communication skills in English and Hindi.Strong interpersonal skills with the ability to build rapport and maintain positive customer relationships.Proficiency in using CRM software and tools.Analytical mindset with the ability to analyze customer data and generate insights.Ability to work in a fast-paced environment and handle multiple tasks simultaneously.Detail-oriented with strong organizational and problem-solving skills.Flexibility to work on weekends or extended hours, if required.Work Timings :Monday to Saturday9.00 am to 6.00 pmIf you are passionate about providing exceptional customer service, possess excellent communication skills, and thrive in a dynamic and challenging environment, we invite you to join our team. Together, we can make a difference in the lives of our valued customers.To apply, please submit your resume and a cover letter highlighting your relevant experience and why you are the ideal candidate for this role..Email ID : hr@diyagreencity.comCall / Whatsapp : +91-7838846733Project Website : https://diyagreencity.comProject Site : https://goo.gl/maps/haYVq2xkUxJvBZMz6