Prospecting: Identify, research, and qualify potential leads through various channels such as LinkedIn, cold calling, email outreach, and other sales prospecting tools. Lead Generation: Generate and maintain a healthy pipeline of prospects by initiating conversations and identifying potential customers needs. Cold Calling: Make outbound calls to potential clients and introduce them to QuickSell s products and services. Email Outreach: Write and send compelling outreach emails to engage prospects. Qualification: Work closely with the sales team to ensure that all leads are accurately qualified and passed to the appropriate account executive. Scheduling Meetings: Set up and schedule product demos and meetings between potential customers and the sales team. CRM Management: Maintain accurate and up-to-date records of all interactions with leads in the CRM. Collaboration: Work closely with the marketing team to ensure alignment between inbound and outbound sales activities. Continuous Learning: Stay updated on QuickSell s product offerings and competitive landscape to better understand customer needs. Skills and Qualifications: Educational Background: Bachelor s degree in any discipline (preferably in business, marketing, or communications). Experience: 0-2 years of experience in sales, lead generation, or customer service roles. Freshers with strong communication skills are encouraged to apply. Communication: Excellent verbal and written communication skills. Cold Calling Skills: Ability to engage with prospects over the phone and handle objections. Self-Motivation: Highly driven and self-motivated with a passion for sales. Tech-Savvy: Familiarity with sales prospecting tools (e.g., LinkedIn Sales Navigator, CRM systems). Team Player: Ability to work collaboratively with the sales and marketing teams. Time Management: Strong organizational and time management skills. What We Offer: Competitive salary with performance-based incentives. Opportunity to work with an innovative and fast-growing company. Training and professional development opportunities. A vibrant and energetic office located in Andheri, Mumbai. Growth opportunities within the sales and marketing teams.

Tele-calling Expert - Customer Success Job Summary: We are looking for a dedicated and proactive Customer Success Telecalling Expert to engage with our paid customers, focusing on key metrics like onboarding, usage, and gathering feedback. The ideal candidate will be pivotal in ensuring customers are effectively onboarded, maximizing their product usage, and providing actionable feedback to improve service delivery. You will work directly with our customer base to drive satisfaction and product adoption. Key Responsibilities: Initiate recurring touchpoints and nudge new customers for the onboarding process to ensure a smooth and timely start to using DoubleTick. Make 80-100 calls per day to new customers, guiding them through the process. Educate customers on how to use the product/service effectively. Reach out to existing customers to monitor and encourage product usage. Identify under-utilization and provide solutions or suggestions to maximize product value. Address any usage issues by offering guidance and resources to ensure customers are getting the most out of their subscriptions. Collect customer feedback on product features, performance, and overall satisfaction. Document and report customer feedback and usage trends to the relevant teams (Product/Development, Marketing, etc.). Share insights with the team to improve customer experience and address pain points. Keep noted records of all calls, customer interactions, and outcomes in the CRM. Qualifications: Any Graduation Proven experience in Tele-calling, customer success, or client support (preferably in a SaaS or tech-related environment). Excellent communication skills, with the ability to explain complex information simply and clearly. Empathetic listening skills and a customer-first attitude. Strong problem-solving skills and ability to provide effective solutions quickly. Ability to work independently, prioritize tasks, and manage time effectively. Proficiency in CRM tools and MS Office; experience with customer support platforms is a plus.

Strategic Leadership Develop and implement business strategies to achieve revenue, profitability, and market share goals. Identify and capitalize on growth opportunities in both domestic (India) and global markets. Align company operations with customer-centric strategies, ensuring the ideal customer profile (ICP) is effectively targeted. Sales and Marketing Leadership Drive the sales and marketing teams to deliver consistent revenue growth. Build and optimize go-to-market (GTM) strategies tailored for DoubleTick.io s offerings. Lead high-value partnerships and collaborations to enhance brand positioning. Operational Excellence Oversee day-to-day operations, ensuring efficiency and scalability across all business functions. Ensure robust systems are in place to monitor KPIs and performance metrics. Team Management Build, lead, and mentor high-performing teams across sales, marketing, operations, and customer success functions. Foster a culture of accountability, collaboration, and innovation. Financial Oversight Manage budgeting, forecasting, and financial planning to ensure sustainable growth. Optimize costs while driving revenue through strategic initiatives. Customer Success and Retention Enhance customer experience through product innovation and service excellence. Work closely with the product team to ensure alignment with market needs and customer feedback. Key Qualifications MBA or equivalent advanced degree in Business, Marketing, or related fields. 8+ years of experience in leadership roles, preferably in SaaS, technology, or CX-driven environments. Strong understanding of the WhatsApp API ecosystem and CX solutions is a significant advantage. Proven ability to develop and execute GTM strategies for B2B SaaS products. Exceptional communication, negotiation, and stakeholder management skills. Data-driven decision-making approach with a sharp focus on metrics and results. Preferred Traits Entrepreneurial mindset with a track record of scaling businesses or teams. Deep understanding of customer acquisition, retention, and upselling strategies. Experience in selling to SMBs and large enterprises in Indian and global markets. Passion for CX and driving meaningful impact for customers. What We Offer Opportunity to lead a fast-growing SaaS company. Competitive compensation package with performance-based incentives. Collaborative and innovative work environment. Chance to work on cutting-edge technology in the customer experience space.

Experience Required: 7+ years of relevant experience in HR functions, including end-to-end recruitment, payroll management, compliance, onboarding/offboarding, and team leadership. About DoubleTick.io: DoubleTick.io is a cutting-edge WhatsApp CX suite empowering businesses to enhance their customer experience through seamless communication. With a rapidly growing customer base, we are looking for a highly experienced Head of People to scale our customer support operations and deliver world-class support experiences. Role Overview: The Head of People will be a strategic partner, culture champion, and operational leader responsible for building and scaling our people strategy. This role will shape the talent experience at DoubleTick.io, ensuring alignment with our mission, values, and growth ambitions. Key Responsibilities: Strategic Leadership Design and execute a comprehensive people strategy aligned with business goals. Partner with leadership to foster a culture of collaboration, innovation, and customer-centricity. Lead organizational design and change management initiatives to support rapid scaling. Talent Acquisition and Management Develop and oversee robust recruitment strategies to attract top talent globally. Implement effective onboarding processes to ensure seamless integration of new hires. Design career development programs, succession planning, and leadership training initiatives. Employee Experience and Engagement Drive programs that promote employee well-being, satisfaction, and retention. Build a transparent feedback and communication framework to strengthen trust and alignment. Lead diversity, equity, and inclusion (DEI) initiatives to foster a diverse and inclusive workplace. HR Operations and Compliance Establish scalable HR processes, policies, and systems for a growing organization. Ensure compliance with labor laws, employment standards, and workplace regulations across geographies. Manage compensation, benefits, and rewards programs to ensure competitiveness and equity. Performance and Culture Oversee performance management processes that drive accountability and recognition. Be a cultural steward, ensuring that DoubleTick.io s values are reflected in daily operations and interactions. Qualifications: Proven experience (8+ years) in senior HR leadership roles, preferably in fast-growing SaaS or tech companies. Strong understanding of talent acquisition, employee engagement, and organizational development. Exceptional leadership, communication, and interpersonal skills. Experience scaling HR processes and systems in high-growth environments. Deep commitment to fostering an inclusive, people-first culture. Bachelors degree in HR, Business, or related fields (advanced degree or certifications like SHRM or CIPD is a plus). What We Offer: Opportunity to lead and shape the people function in a fast-scaling SaaS startup. Competitive salary and performance-based incentives. Flexible work environment with remote-friendly policies. Learning and development budget to support your professional growth. A vibrant and inclusive culture where your voice will be heard

Partnership Development: Identify and recruit potential partners such as resellers, marketing agencies, and technology integrators. Evaluate partnership opportunities to align with DoubleTick.io s business goals. Relationship Management: Act as the primary point of contact for partners, maintaining strong, productive relationships. Address partner concerns, provide ongoing support, and ensure mutual success. Enablement Training: Develop and deliver training programs to empower partners with the knowledge and tools they need to succeed. Regularly update partners on product enhancements and new features. Revenue Generation: Collaborate with partners to create joint go-to-market strategies. Drive revenue growth by supporting partners in achieving their sales targets. Performance Monitoring: Track and report on partner performance metrics and provide actionable insights. Optimize partner strategies based on performance data. Collaboration with Internal Teams: Work closely with sales, marketing, and product teams to ensure alignment on partner activities. Provide feedback from partners to improve DoubleTick.io s product and service offerings. Qualifications Bachelor s degree in Business Administration, Marketing, or a related field. 3-5 years of experience in partnership management, business development, or related roles, preferably in SaaS or tech-driven environments. Proven ability to build and maintain strong relationships with partners and stakeholders. Strong understanding of the SaaS industry and experience working with WhatsApp Business API or similar platforms is a plus. Excellent communication, negotiation, and presentation skills. Ability to work in a fast-paced, dynamic environment with minimal supervision. What We Offer Competitive salary and performance-based incentives Opportunity to work with a fast-growing SaaS company Collaborative and innovative work culture Professional growth and development opportunities

Role Summary: As a Lead Backend Engineer at our dynamic tech company, you will play a pivotal role in shaping the backend architecture and leading a talented team of 5-6 engineers. Your expertise in a diverse tech stack and your leadership skills will be essential in driving our backend projects to success. Key Responsibilities: Guide and mentor a team of 5-6 backend engineers. Ensure the team delivers high-quality code, adheres to best practices, and meets project deadlines. Hands-on development using TypeScript, Node.js, and Nestjs to build robust and scalable backend systems. Proficient in managing databases PostgreSQL and MongoDB. Implement efficient data storage and retrieval strategies. Expertise in Elasticsearch Work with Neptune and Gremlin to handle complex data structures and relationships. Conduct code reviews, enforce coding standards, and maintain high-quality software. Work closely with frontend teams, designers, and product managers to ensure seamless integration and alignment with business goals. Plan, track, and report on project progress. Manage resources effectively to meet deadlines. Required Skills and Qualifications: Bachelor s degree in Computer Science or related field. Minimum 5 years of experience in backend development. Strong proficiency in TypeScript, Node.js, Next.js, PostgreSQL, MongoDB, Elasticsearch, Neptune, and Gremlin. Proven experience leading a team of engineers. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. Experience in a fast-paced, agile environment. Prior experience in a similar lead role. Contributions to open-source projects or a strong GitHub portfolio. What We Offer: Competitive salary and benefits package. A dynamic and inclusive work environment. Opportunities for professional growth and development. A chance to work on cutting-edge technologies

Job Overview: A Key Account Manager in DoubleTick requires a unique blend of technical expertise, communication skills, and customer service abilities. Moreover, you must have an ownership mindset, a sense of pride in solving complex problems for our customers , owning up to the customer problems as if they were your own, and bringing a smile to our customer s faces at the end of the day. You will be stepping into a fast advanced learning, high-effort - high-growth environment with potential career-transforming opportunities. Your key competencies should consist : Strong understanding of SaaS products- its features, functionalities, and integrations ecosystem. Excellent communication skills, both written and verbal, to interact effectively with customers. This includes active listening, empathy, and clarity in explanations. Patience and the ability to remain calm and composed, especially when dealing with frustrated or upset customers. Strong problem-solving skills and analytical ability to address customer concerns and find appropriate solutions promptly. Continuous hunger to learn and stay updated on the products latest features, updates, and enhancements. Ability to articulate complex automation and workflow concepts in a simple and understandable manner to customers of varying non-technical backgrounds. Ability to collaborate with cross-functional teams such as product development, sales, and marketing to provide comprehensive support to customers. Sharing insights and feedback gathered from customer interactions to contribute to product improvement and enhancement. Ability to manage multiple customer inquiries simultaneously while ensuring timely responses and resolutions. Prioritizing tasks based on urgency and impact on customer satisfaction. Being adaptable to evolving processes, technologies, and customer needs in a fast-paced SaaS environment. Resilience in handling high-pressure situations and maintaining a positive attitude even during challenging times. Attention to detail in documenting customer issues, resolutions, and any follow-up actions taken. Conducting testing and replication of reported issues to verify resolutions and prevent recurrence. Proficiency in basic troubleshooting of technical issues related to DoubleTick [bugs, errors, and user interface problems.] Proficiency in utilizing available tools to achieve high efficiency and timely responses to customers. Preferred Qualification: Bachelor s degree in Computer Science, Computer Engineering, or a related field; Master s degree preferred. Minimum of 2+ year of experience in Customer support or relationship management or account management, or technical support, ideally in a SaaS environment. Strong problem-solving skills and ability to handle complex technical queries. Excellent communication and customer service skills. Deep understanding of software, databases, and cloud technologies. Proficiency in ticketing and chat software. Ability to work independently and in a fast-paced startup environment. About Us: Apport Software Solutions Private Limited is a dynamic and innovative SAAS-based product company offering conversational commerce and empowering global brands with scalable personal commerce and relationship-led sales on WhatsApp. Started in 2017 with a vision of enabling global brands to win more customers using simple yet robust technology on mobile, today we have over 7000+ customers across 140+ countries using our technology to grow digitally. QuickSell: QuickSell is a sales acceleration commerce suite started in 2017 with the vision to empower businesses to translate conversations into conversions on customer-first channels like WhatsApp through assisted personal commerce. Today, over 7,000+ businesses from 109+ countries all over the world use QuickSell to accelerate the process of sharing complete and accurate product information with customers and various business stakeholders, with objectives like dynamic product showcases and bookings via WhatsApp. For more details, check out our website: https://quicksell.co/ DoubleTick: DoubleTick is a mobile-first conversational CRM built on top of WhatsApp Business API to unlock WhatsApps marketing and sales capabilities. It offers top-notch features, including a central team inbox, bulk broadcasting and analytics, bot studio, commerce and cataloguing, chatbots, and role-based access. For more details, check out our website: https://doubletick.io/ Some of the brands powered by DoubleTick include GRT Jewellers, Raheja Developers, Sabyasachi, Tarun Tahiliani, ICRA, BVC Logistics, RS Brothers, Manepally Jewellers, Tupperware, Birla Brainiacs KGK Group, Walking Tree, CKC Group, Malabar Diamonds and Gold, BVC Logistics, Emerald India, Prima Art, Siroya, SabyaSachi, etc.

Strategic Leadership: Define and execute a scalable customer support strategy aligned with company goals. Build and optimize processes to handle high volumes of chat, call, and ticket support efficiently. Team Management: Scale and lead a high-performing support team across various channels. Drive recruitment, onboarding, training, and development of the support team. Foster a culture of excellence, collaboration, and continuous improvement. Process Optimization: Design and implement robust support workflows, tools, and technologies to enhance productivity. Ensure adherence to SLA metrics like response times and resolution rates. Customer Experience: Monitor and improve customer satisfaction (CSAT) scores and other KPIs. Develop feedback loops to translate customer insights into actionable improvements. Performance Analysis: Track, analyze, and report support team performance metrics to stakeholders. Benchmark against industry standards and continuously iterate for efficiency. Collaboration: Work closely with Product, Engineering, and Sales teams to align on customer needs and pain points. Participate in strategic initiatives to enhance product and service offerings. Ideal Candidate Profile: Experience: 7+ years in customer support leadership roles, preferably in SaaS or software companies. Proven track record of scaling support teams and processes for high-volume operations. Education: Bachelor s degree in Engineering is a must. MBA or equivalent advanced degree is highly preferred. Skills: Strong understanding of customer support metrics and best practices. Hands-on experience with customer support tools (e.g., Zendesk, Freshdesk, Intercom). Exceptional communication, leadership, and analytical skills. Attributes: Customer-focused mindset with a passion for delivering exceptional experiences. Strategic thinker with the ability to translate goals into actionable plans. Proficient in managing cross-functional teams and driving collaborative outcomes.

Payroll Processing: Ensure accurate and timely processing of monthly payroll for employees. Statutory Compliance: Maintain compliance with all statutory requirements related to payroll, including Provident Fund (PF), Employee State Insurance (ESI), Professional Tax, Income Tax, etc. Salary Administration: Handle salary calculations, deductions, bonuses, increments, and arrears as per company policies and local regulations. Documentation: Maintain payroll records, employee database, and related documentation in compliance with statutory requirements. Reporting: Generate payroll reports, summaries, and analyses for management review and statutory reporting. Employee Queries: Respond to employee queries related to payroll, deductions, and reimbursements. Vendor Coordination: Liaise with payroll service providers, banks, and other relevant vendors for seamless payroll operations. Requirements : Education: Bachelor s degree in Accounting, Finance, Human Resources, or a related field. Experience: Previous experience in payroll processing and statutory compliance is essential, preferably in an Indian context. Skills: Strong understanding of Indian payroll regulations and statutory compliance requirements. Proficiency in payroll software (such as SAP, Oracle Payroll) and MS Excel. Attention to detail and excellent numerical skills are crucial. Attributes: Accuracy and Timeliness: Ability to ensure accuracy in payroll processing and meet deadlines. Confidentiality: Handle sensitive payroll information with confidentiality and integrity. Communication: Excellent interpersonal and communication skills to effectively interact with employees and stakeholders

We are seeking a Senior Customer Support Specialist with a strong background in computer science or computer engineering. The ideal candidate will have extensive experience in technical support, a deep understanding of SaaS platforms, and the ability to provide solutions to complex technical issues. You will play a crucial role in maintaining the highest level of customer satisfaction through expert resolution of technical queries and issues. Responsibilities Provide advanced technical support to customers via phone, email, or chat. Diagnose and troubleshoot complex software issues with a focus on rapid resolution. Stay abreast of product updates and changes, ensuring accurate and timely information is provided to customers. Collaborate with the development team to report and resolve product bugs and malfunctions. Develop and maintain in-depth product knowledge and expertise. Create and update technical documentation and user guides. Conduct product training sessions for customers and internal teams as needed. Monitor and analyze trends in customer issues to provide feedback to the product and engineering teams. Lead and mentor junior technical support team members. Requirements Bachelor s degree in Computer Science, Computer Engineering, or a related field; Master s degree preferred. Minimum of 5 years of experience in technical support, ideally in a SaaS environment. Strong problem-solving skills and ability to handle complex technical queries. Excellent communication and customer service skills. Deep understanding of software, databases, and cloud technologies. Proficiency in ticketing, chat software. Ability to work independently and in a fast-paced startup environment. What we offer A competitive salary and benefits package. Opportunities for professional growth and advancement. A dynamic, creative, and supportive work environment.

We are seeking a Customer Support Specialist The ideal candidate will have extensive experience in technical support, a deep understanding of SaaS platforms, and the ability to provide solutions to complex technical issues. You will play a crucial role in maintaining the highest level of customer satisfaction through expert resolution of technical queries and issues. Responsibilities Provide advanced technical support to customers via phone, email, or chat. Diagnose and troubleshoot complex software issues with a focus on rapid resolution. Stay abreast of product updates and changes, ensuring accurate and timely information is provided to customers. Collaborate with the development team to report and resolve product bugs and malfunctions. Develop and maintain in-depth product knowledge and expertise. Create and update technical documentation and user guides. Conduct product training sessions for customers and internal teams as needed. Monitor and analyze trends in customer issues to provide feedback to the product and engineering teams. Requirements Bachelor s degree in any stream Minimum of 2 years of experience in support, ideally in a SaaS environment. Strong problem-solving skills and ability to handle complex technical queries. Excellent communication and customer service skills. Deep understanding of software, databases, and cloud technologies. Proficiency in ticketing, chat software. Ability to work independently and in a fast-paced startup environment.

This is a full-time on-site role for an Inside Sales Manager at QuickSell DoubleTick. The candidate will be responsible for managing a team of sales representatives, building strong relationships with customers, generating leads, managing accounts, and ensuring customer satisfaction. Roles Responsibilities: Lead Qualification and Customer Segmentation Consultative Sales and Use-Case Analysis Take and Achieve Revenue Targets Product Demonstrations Meeting Sales Target Up-Selling Cross-Selling You re the best fit if you ve : Inherent Tech-Savviness and Business Acumen Good interpersonal and communication skills (English and Hindi) and talking comes naturally to you Empathetic Go getter and have an ownership mindset Perks and benefits: Excellent Incentive Policy A good Business Development Manager/Associate can earn incentives that are more than his monthly salary on achieving monthly targets. Preferred Qualification : Bachelors or Masters degree in Sales, Marketing, or related field 4+ Years of Experience in Inside Sales and Sales Management. Excellent communication and interpersonal skills Experience with CRM tools or technology or software industries is a plus.

HR Coordination: Serve as the primary point of contact for HR-related inquiries from employees and managers. Coordinate and facilitate various HR processes, including recruitment, onboarding, performance management, and offboarding. Maintain accurate and up-to-date employee records in the system. Assist with the development and implementation of HR policies and procedures. Conduct employee orientation sessions and ensure new hires have a smooth onboarding experience . Employee Relations: Provide guidance and support to managers and employees on employee relations matters, including conflict resolution, disciplinary actions, and performance improvement plans. Conduct investigations into employee complaints or concerns and recommend appropriate actions. Foster a positive work environment and promote employee engagement initiatives. Talent Management: Partner with department heads and managers to identify talent needs and develop strategies to attract, retain, and develop top talent. Identify learning and development needs and recommend training programs to enhance employee skills and capabilities. Preferred Qualifications: Experience 3+ Years Bachelors degree in Human Resources, Business Administration, or a related field. Excellent communication skills, both written and verbal, with the ability to effectively convey information and influence others. Demonstrated understanding of HR best practices, employment laws, and regulations. Proven ability to build strong working relationships with employees, managers, and stakeholders. Ability to maintain confidentiality and handle sensitive information with discretio

Job Overview: This position will play a pivotal role in driving the companys finance department functions. You will responsible for overseeing financial operations, strategic planning, and compliance within the company. Required Experience Skills: Hands-on experience with accounting software. Taking care of all books of accounts like Journals, Ledger,etc Experience with general ledger functions. Strong control over revenue through various means and channels and reconciliation Working knowledge of GST India provisions for input credit, HSN/SAC codes, tax rates, invoicing rules, GST monthly, Yearly filings, and 2B reconciliations. Day-to-day banking operations and fund planning reporting to management. Preparing Bank Reconciliation revenue reconciliation Taking care of Vendors bill approvals, advance, and payment. Working knowledge of provisions of TDS- different sections under which TDS is deducted, TDS returns, and various TDS rates. Experience in quarterly and year-end E-TDS filings. Statutory compliances, including verification, calculation payment filing of return, e.g., GST, TDS, etc. Vendor Management. Creation of vendor registration, asset creation, and purchase. The primary point of contact for all vendor-related transactions. Possess strong work ethics and good interpersonal and communication (written oral) skills. Good analytical skills, embrace challenges changes, initiative and have a positive working attitude Role and Responsibilities: Responsible for all accounting matters such as AR, AP, GL to ensure the accounting books accurately reflect the companys financial position in accordance with GAAP/Ind-AS. Controlling Accounts Payable and Account Receivables. Responsible for implementing Finance Policies set by the management/Corporate Office. Company Vendor Management. Creation of vendor registration, asset creation, and purchase. The primary point of contact for all vendor-related transactions. Receivable and payable management, Liquidity management, and periodic cash flow management Skills Qualification: Experience: 1-3 years in core accounting finance Education: CA inter / M.com/ MBA / Graduate Industry Type: IT Services Consulting Location: Lower Parel Job Type: Full-Time

Client Engagement: Build and maintain strong relationships with SMB and Enterprise clients. Conduct in-depth needs assessments to identify pain points and opportunities. Understand clients business goals and objectives. Business Analysis: Analyze client business processes and identify areas for improvement. Map client processes to our CRM solutions capabilities. Conduct data analysis to identify trends and insights. Solution Consulting: Develop customized solution proposals tailored to client needs. Demonstrate the value proposition of our CRM tool. Provide guidance on best practices and industry trends. Project Management: Manage and oversee CRM implementation projects. Coordinate with internal teams (sales, engineering, customer support) to ensure seamless delivery. Monitor project timelines and milestones. Post-Implementation Support: Provide ongoing support and training to clients. Monitor client satisfaction and address any issues promptly. Identify opportunities for upselling and cross-selling. Required Skills and Qualifications B.Tech. + MBA or equivalent qualification. Proven experience in business analysis, preferably SaaS enthusiasts. Strong understanding of CRM solutions and their applications. Excellent analytical and problem-solving skills. Strong communication and presentation skills. Ability to build rapport and trust with clients. Self-motivated and results-oriented. Proficiency in data analysis tools (e.g., Excel, SQL). Preferred Skills Experience in the SMB and Enterprise segments. Knowledge of industry-specific CRM best practices. Certification in CRM or business analysis. Familiarity with Rest APIs

Role Responsibility : Responsible for all accounting matters such as AR, AP, GL to ensure the accounting books accurately reflect the companys financial position in accordance with GAAP/Ind-AS. Controlling Accounts Payable and Accounts Receivables. Responsible for implementing Finance Policies set by the management/Corporate Office. Taking care of all the functions of finance operations. Strong control over revenue through various means and channels and reconciliation. Knowledge of GST India provisions for input credit, HSN/SAC codes, tax rates, invoicing rules, GST monthly, Yearly filings, and 2B reconciliations. Day-to-day banking operations and fund planning reporting to management. Knowledge of TDS provisions, including the different sections under which TDS is deducted, TDS returns, and various TDS rates. Knowledge of quarterly and year-end E-TDS filings. Statutory compliances, including verification, calculation payment filing of returns, e.g., GST, TDS, etc. Possess strong work ethics and good interpersonal and communication (written oral) skills. Good analytical skills, embrace challenges changes, initiative, and have a positive working attitude

Associate Director Customer Success About QuickSell Founded in 2017 by Deepak Bhagchandani, QuickSell is a fast growing B2B e- commerce digital enablement platform which has grown fast in the last 3 years and is Used by 1 million plus businesses in 100 plus countries across the globe. QuickSell is an advanced product cataloging, communication and commerce suite built for small businesses worldwide selling different types of visual and design-oriented products like jewelry, clothing, handicraft s, home-decor, etc. enabling them to sell their products seamlessly on mobile. With backing from prominent investors like InfoEdge and Beenext we are empowering 12 Lac+ SMBs across the globe to boost their sales conversion rates using WhatsApp and mobile. Responsibilities: Drive Customer Success Outcomes Increase renewal rates and reduce churn Expand our revenue in accounts through cross-sell and up-sell Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores Drive new business growth through greater advocacy and reference-ability Define and Optimize Customer Lifecycle Map customer journey Develop listening points in journey (e.g., usage, satisfaction, etc.) Standardize interventions for each point in journey Define segmentation of customer base and varying strategies Identify opportunities for continuous improvement Learn from best practices in industry Manage Customer Success Activities About you: You have experience in working in a customer success role, ideally within a SaaS company You have previous experience in managing, growing and getting the best out of a team of CSMs You love speaking to customers and understanding and solving their problems, and have excellent verbal and written communication skills You re happy working in a busy, buzzy environment and are adept at juggling multiple priorities at a time You re tech savvy and have a genuine interest in soft ware and products

About the Role As Enterprise Sales Lead, we are looking for a dynamic and results-driven individual to lead our enterprise sales strategy, accelerate revenue growth, and foster long-term relationships with key clients. This role demands a strategic mindset, deep expertise in SaaS sales, and exceptional relationship management skills. You will be responsible for identifying customer pain points, presenting tailored solutions, and closing high-value deals that align with both client needs and our business objectives. Your efforts will directly impact the success of our enterprise sales initiatives and contribute to the overall growth of the company. Required Skills and Qualifications Develop and execute a strategic enterprise sales plan to expand market share and drive revenue growth. Own the entire sales cycle from lead generation and prospecting to deal closure and account expansion. Identify and understand client pain points, demonstrating how DoubleTick provides a valuable, scalable SaaS solution. Build and nurture strong relationships with C-suite executives, decision-makers, and key stakeholders. Stay informed on industry trends, competitive landscape, and advancements in SaaS and CRM solutions. Collaborate cross-functionally with marketing, product, and customer success teams to refine sales strategies and improve client experience. Drive customer engagement, retention, and upsell opportunities by delivering high-value consultative solutions. Do end to end use-case analysis and built mind mappers, solutioning frameworks and workflows for the enterprise grade requirements of the customers. Build presentations for the customers demonstrating what value can we unlock for them. Analyse and curate value based pricing basis the scope of work. Preferred Skills B.Tech + MBA or equivalent qualification. Proven experience in enterprise sales, preferably in SaaS, CRM, or cloud-based software solutions. Strong understanding of CRM applications and how they drive business success. Exceptional communication, negotiation, and presentation skills. Ability to build rapport and establish trust with enterprise clients. Analytical mindset with the ability to leverage data-driven insights for sales strategy. Self-motivated, results-oriented, and comfortable working in a fast-paced, high-growth environment. Experience in selling to SMBs and large enterprises. Strong understanding of SaaS business models, challenges, and growth strategies. Ability to simplify complex technical concepts for both technical and non-technical stakeholders. Agile and adaptable mindset to thrive in a startup or high-growth environment.

Job Title: Enterprise Sales Specialist Location: Mumbai Job Type: Full-Time Department: Sales Job Summary: We are seeking a dynamic and results-driven Enterprise Sales Specialist to join our team. In this role, you will be responsible for identifying and acquiring new enterprise clients across various industries. Utilizing market research and strategic sales approaches, you will drive revenue growth and foster long-term business relationships. Your ability to understand client needs and articulate the value of our SaaS solutions will be critical to your success. Key Responsibilities: Identify and acquire new enterprise clients across industries using market research to develop and execute effective sales strategies. Understand client needs, articulate our SaaS solutions, and build long-term relationships through a consultative sales approach. Manage the entire sales process from lead generation to deal closure, ensuring revenue growth and client satisfaction. Develop strategies to meet and exceed sales targets, consistently driving business expansion. Maintain in-depth knowledge of SaaS product features, benefits, and industry trends to effectively communicate value propositions to clients. Collaborate with marketing, product, and customer success teams to ensure a seamless client experience. You Are the Best Fit If You Have: A strong understanding of the SaaS business model, including industry challenges and opportunities. Excellent verbal and written communication skills to explain technical concepts to non-technical stakeholders. Proven ability to build and maintain relationships with C-suite executives and key decision-makers. Strong analytical and problem-solving abilities to tailor solutions to client needs effectively. Adaptability to fast-paced startup environments with changing priorities and evolving business needs. Why Join Us Competitive salary and performance-based incentives. Opportunities for career growth in a fast-scaling company. A dynamic and collaborative work environment. Exposure to cutting-edge SaaS solutions and industry-leading clients

As a Sr. UX Designer, you will be instrumental in shaping the user experience for our conversational commerce platform - DoubleTick.io . This role requires a strategic mindset, a passion for creating elegant, intuitive digital experiences, and an ability to transform complex user needs into seamless, effective interactions. The Challenge In this fast-paced startup environment, you will craft engaging and high-converting solutions that cater to businesses in over 140 countries. Youll own the end-to-end UX design process, working closely with product managers, developers, and stakeholders to transform complex problems into elegant solutions. What Youll Create Lead UX strategy and design process for new and existing features Simplify complex workflows into intuitive interfaces Maintain design system that ensure consistency across products Create high-impact user experiences that drive growth Pioneer AI-enhanced design workflows Build compelling prototypes and high-fidelity designs Your Superpowers 4-5 years of UX design experience in SaaS or e-commerce Strong expertise in user-centered design and usability principles Proficiency in Figma and advanced prototyping Experience with mobile-first applications (iOS and Android) Strong problem-solving and communication skills Portfolio showcasing end-to-end UX process and impact Experience with AI tools such as GPT, Claude and Builder.io for design workflows The Team Join a group of innovators who: Move fast and solve complex problems Embrace new technologies and methods Value collaboration and open feedback Focus on impact and user success Champion diverse perspectives

Strategic Leadership: Develop and implement an integrated marketing strategy aligned with business objectives and growth targets. Oversee brand, product marketing, demand generation, digital marketing, content, PR, and events, ensuring a cohesive and innovative approach. Team Management Development: Recruit, mentor, and lead a high-performing marketing team. Establish KPIs, measure performance, and foster a culture of continuous improvement, innovation, and accountability. Brand Positioning: Refine DoubleTick.io s market positioning, messaging, and brand identity to differentiate the company in a dynamic, competitive landscape. Champion brand consistency and storytelling excellence across all customer touchpoints. Demand Generation Growth: Drive pipeline development through integrated marketing campaigns content marketing, SEO/SEM, social media, email marketing, webinars, and partnerships. Optimize marketing spend for maximum ROI and measurable revenue impact. Product Marketing Go-to-Market (GTM): Collaborate closely with Product and Sales teams to create compelling product narratives, pricing strategies, and GTM plans. Orchestrate product launches, ensuring market readiness and strong audience resonance. Data-Driven Decision Making: Establish and maintain robust analytics frameworks to track key marketing metrics. Regularly analyze data to inform strategic decisions and refine marketing tactics, focusing on improving conversion, engagement, and retention. Cross-Functional Collaboration: Partner with executive leadership to provide strategic insights, forecasts, and updates on marketing performance. Work cross-functionally with Product, Sales, and Customer Success to ensure alignment and support broader business goals. Qualifications Experience 8+ years of progressive marketing experience, including at least 3 years in a leadership role within a SaaS environment. MBA from a top-tier business school; a BTech or engineering background is strongly preferred. Proven track record of building and scaling marketing teams, implementing processes, and delivering measurable results. Deep expertise in integrated marketing, brand strategy, digital marketing, and product marketing. Highly analytical, with the ability to translate data insights into actionable strategies. Exceptional communication, leadership, and stakeholder management skills. A growth mindset and adaptability, with a passion for exploring new marketing channels, technologies, and strategies.

Designation: Admin IT Manager Location - Mumbai (Andheri and Lower Parel Office) We seek a proactive and detail-oriented IT Admin Manager to lead our administrative and IT operations. This role combines organizational management, procurement, travel coordination, and IT support to ensure seamless operations across the company. Administrative Management: Handle procurement of office supplies, IT hardware, and software, ensuring cost-effectiveness and quality. Coordinate travel arrangements, including booking tickets, securing visas, and managing travel insurance. Oversee employee insurance plans, renewals, and claims processing. Maintain accurate records for contracts, licenses, and compliance requirements. Manage vendor relationships for facility operations, repairs, and other administrative services. Monitor budgets for administrative and operational activities. IT Support Infrastructure: Oversee procurement of laptops and IT equipment, ensuring timely delivery and quality standards. Conduct physical verification of laptops and IT assets, maintaining accurate inventory records. Manage user accounts and permissions and resolve IT-related issues. Implement and monitor system security measures, including regular updates and incident responses. Document IT processes, maintain backups, and plan for disaster recovery. Oversee IT hardware and software inventory, ensuring timely updates and replacements. Manage Software Subscription and access like Zoom, Zoho, Email, Slack etc