About DrinkPrime: DrinkPrime is a subscription-based drinking water solution that began as a response to the unreliable supply of safe drinking water across Urban India. Over time we have evolved into an organisation that is driven by a singular mission, to change the way people think about the water they drink. Through our subscription-based model, we provide customers with water purifiers that use integrated technology to help them monitor the quality of the water they consume every day. At DrinkPrime, we are on a mission to make safe drinking water accessible and affordable to every resident in India. We are backed by Tier 1 VCs and many prominent angels. They believe in the vision, mission and the team of DrinkPrime. With our tech first approach, we are taking up this audacious mission and believe in solving it. Be a part of history and join us. We can solve this problem together. Key responsibilities: Monitor accounts to identify outstanding debts Calling to the customers and discuss their overdue payments Follow up with the customers till the payment is received. Identify customer needs and suggest appropriate subscription plan Build long-term trusting relationships with customers Escalating irregular cases to the supervisor and seeking help in closing them. Prepare and present reports on collection activities and progress Explain the consequences to customer of not paying on time and take actions in order to encourage timely payments Stay up-to-date with new products/features/services and new pricing/payment plans Requirements: Hands-on experience with multiple sales techniques most preferably outbound Proven experience as a Collection Specialist or similar role Excellent knowledge of billing procedures Knowledge of various collection techniques Ability to communicate clearly professionally verbally in writing Should be Proficient with English Hindi Minimum 12 th pass with 1 to 2 years of collection work experience Note: The candidate will be required to work from our office in Bangalore, this isnt a remote job.

About Drink Prime DrinkPrime is a subscription-based drinking water solution that began as a response to the unreliable supply of safe drinking water across Urban India. Over time we have evolved into an organisation that is driven by a singular mission, to change the way people think about the water they drink. Through our subscription-based model, we provide customers with water purifiers that use integrated technology to help them monitor the quality of the water they consume every day. At DrinkPrime, we are on a mission to make safe drinking water accessible and affordable to every resident in India. We are backed by Tier 1 VCs like Seqouia and Omidiyar and many prominent angels. They believe in the vision, mission and the team of DrinkPrime. With our tech first approach, we are taking up this audacious mission and believe in solving it. Be a part of history and join us. We can solve this problem together. More information about us and our work can be found at www.drinkprime.in Job description Looking for a reliable Debt collector to contact or visit debtors and claim outstanding debts towards their creditors. You will be responsible for recovering the money and asset owed in as little time as possible.This position can be stressful, difficult and also will be involved in legal activities. A debt collector will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task. Roles and Responsibilities. Handling transactions, recovering the Debt, Maintaining the recovery data. Make use of the system to handle skip tracing Negotiate payoff deadlines or payment plans Ensure accurate record of debtors basic information Maintain a high level of confidentiality of the organization with its customers/debtors Create an atmosphere of trust with the debtors to prevent future problems Could assistant the organization in resorting to legal actions if need be Maintain customer policies and procedures This position is responsible for day-to-day operations. Required Candidate profile Experience: 1-2 years of experience in the debt recovery agent job or a similar one will be highly regarded. Should have good verbal communication negotiation skills and bold nature. Should be able to convince the customers and recover the debt. Should know English and Hindi 6 days working, one-day week-off.

Our Customer Experience Executive play a crucial part in the mission to deliver timely, accurate and professional customer service to all our customers. In a fun and fast-paced environment, this position requires Call, Email and Chat communication with customers. What will you be doing 1.Provide help and advice to customers using DrinkPrimes protocols or services; 2. Communicate courteously with customers; 3. Handle customer complaints/inquiries or requests; 4. Keep accurate records of discussions or correspondence with customers; 5. Work across different teams (Sales, operations, delivery, finance, etc) for effective and fast issue resolution; 6. Finding ways to measure customer satisfaction and improve services. What we need in you.. 1. Experience in working on ticketing tools like - Freshdesk, Zendesk, etc 2. Experienced in Calls & Emails 3. Good to have chat experience (Optional) 4. Excellent English communication skills 5. Strong sense of customer empathy 6. Creativity and a good sense of humour will be an added advantage

We are looking for a motivated and detail-oriented Communication and Follow-Up Intern to support our Brand campaigns. If you have a passion for creating engaging content, tracking trends, and managing communication effectively, this role is perfect for you. At DrinkPrime, we take end-to-end ownership of everything we do. If you're ready to put on the creator hat and have fun while building the brand, read on Key Responsibilities: Assist in planning and executing marketing campaigns across channels. Coordinate with internal teams to ensure timely delivery of campaign materials and content. Track and manage follow-up activities Ensure timely and professional follow-up communications to maintain positive relationships. Compile and analyze feedback from campaign participants and stakeholders. Maintain campaign calendars and schedules. Draft and edit communication materials, including emails, newsletters, social media posts, and press releases. Collaborate with the design team to create engaging visuals for campaigns. Monitor and respond to campaign-related inquiries and feedback. Qualification Currently pursuing or recently completed a degree in Marketing, Communications, Public Relations, or a related field. Excellent written and verbal communication skills. Strong organizational and time-management abilities. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Familiarity with social media platforms and digital marketing tools. Ability to work independently and as part of a team. Detail-oriented with a proactive and positive attitude.

Our Customer Retention Specialist plays a crucial part in the mission towards the growth of the organization by improving customer retention & loyalty. In a fun and fast-paced environment, this position requires Call, Email, and Chat communication with customers. What will you be doing Connect with the customers who raise requests to unsubscribe Understand customer s journey & gather information about issues faced during the tenure Retain customers by resolving their issues & providing suitable offers Arrange return pick-up & refunds for customers that could not be retained and close loop Develop new retention strategies based on customer s feedback & journey Maintain up-to-date knowledge of the company s current promotions & processes necessary to meet or exceed Retention goals

About DrinkPrime: DrinkPrime is a subscription-based drinking water solution that began as a response to the unreliable supply of safe drinking water across Urban India. Over time we have evolved into an organization that is driven by a singular mission, to change the way people think about the water they drink. Through our subscription-based model, we provide customers with water purifiers that use integrated technology to help them monitor the quality of the water they consume every day. At DrinkPrime, we are on a mission to make safe drinking water accessible and affordable to every resident in India. We are backed by Tier 1 VCs and many prominent angels. They believe in the vision, mission and the team of DrinkPrime. With our tech first approach, we are taking up this audacious mission and believe in solving it. Be a part of history and join us. We can solve this problem together. ummary: We are looking for people who are excellent at problem solving, are super ambitious and at the same time, enjoy the excitement and unpredictability of working in a startup environment. You will be primarily responsible for analysing and coordinating the supply chain of our business. Key Responsibilities: - Overseeing shipment loading and unloading, handling day-to-day operations for the warehouse and creating shipment schedules - Monitoring inventory levels using software programs and initiating transportation or shipments - Examining related materials and goods to identify defects and check the quantity - Oversee the receipt, storage, and distribution of warehouse inventory. - Adhere to inventory management systems, processes and procedures. - Monitor and control inventory levels, stock accuracy and stock rotation. - Ensure that all warehouse operations are performed in compliance with company policies and procedures. - Monitor and report on warehouse performance metrics. - Execute strategies to increase efficiency and reduce costs. - Manage and coordinate warehouse equipment maintenance and repair. - Maintain records and documentations concerning inventory, orders, and shipments. Required Skills: - 3 years of minimum experience in high growth operations. Able to multitask, prioritize, and manage time efficiently - Help promote a company culture that encourages top performance and high morale. - Excellent verbal and non-verbal communication skills - Problem-solving abilities - Teamwork skills

About Drin kPrime: About Drin kPrime: About Drin kPrime: About DrinkPrime: DrinkPrime is a subscription-based drinking water solution that began as a response to theunreliable supply of safe drinking water across Urban India. Over time we have evolved into anorganization that is driven by a singular mission, to change the way people think about the waterthey drink. Through our subscription-based model, we provide customers with water purifiers thatuse integrated technology to help them monitor the quality of the water they consume every day. At DrinkPrime, we are on a mission to make safe drinking water accessible and affordable to everyresident in India. We are backed by Tier 1 VCs like Sequoia and Omidiyar and many prominentangels. They believe in the vision, mission and the team of DrinkPrime. With our tech first approach,we are taking up this audacious mission and believe in solving it. Be a part of history and join us. Wecan solve this problem together. Roles Responsibilities: 1. Preparations of Financial statements as per Schedule III for all cities2. Day to day reconciliation and review of books of accounts (Revenue, Expenses, Balance sheetItems)3. Assistance in Monthly financial reporting like MIS, FAR, Cash Flow statement4. Statutory filing and compliance - TDS, GST payments, working, and return filing5. Maintaining the Books of Accounts regularly6. Maintaining fixed asset register on a monthly basis7. Supporting Internal Audit, Statutory Audit and Due Diligences8. Inventory Management and Inventory reporting9. Timeline and accuracy of reports to be maintained all the time Requirements: 1. CA intermediate or B. Com or M. Com graduate with 3 to 5 years of work experience.2. Exposure to accounting softwares like Zoho, inventory management systems and Powerbi3. Advanced knowledge of Microsoft Office4. Ability to quickly adapt to changing priorities and generate innovative solutions in afast-paced environment5. Must be able to perform duties with moderate to low supervision.

About Drink Prime DrinkPrime is a subscription-based drinking water solution that began as a response to the unreliable supply of safe drinking water across Urban India. Over time we have evolved into an organisation that is driven by a singular mission, to change the way people think about the water they drink. Through our subscription-based model, we provide customers with water purifiers that use integrated technology to help them monitor the quality of the water they consume every day. At DrinkPrime, we are on a mission to make safe drinking water accessible and affordable to every resident in India. We are backed by Tier 1 VCs like Seqouia and Omidiyar and many prominent angels. They believe in the vision, mission and the team of DrinkPrime. With our tech first approach, we are taking up this audacious mission and believe in solving it. Be a part of history and join us. We can solve this problem together. More information about us and our work can be found at www.drinkprime.in Job description Looking for a reliable Debt collector to contact or visit debtors and claim outstanding debts towards their creditors. You will be responsible for recovering the money and asset owed in as little time as possible.This position can be stressful, difficult and also will be involved in legal activities. A debt collector will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task. Roles and Responsibilities. Handling transactions, recovering the Debt, Maintaining the recovery data. Make use of the system to handle skip tracing Negotiate payoff deadlines or payment plans Ensure accurate record of debtors basic information Maintain a high level of confidentiality of the organization with its customers/debtors Create an atmosphere of trust with the debtors to prevent future problems Could assistant the organization in resorting to legal actions if need be Maintain customer policies and procedures This position is responsible for day-to-day operations. Required Candidate profile Experience: 1-2 years of experience in the debt recovery agent job or a similar one will be highly regarded. Should have good verbal communication negotiation skills and bold nature. Should be able to convince the customers and recover the debt. Should know English Telugu and Hindi 6 days working, one-day week-off.