Duty Manager - AOCC

Job Description

JOB PURPOSE To ensure monitor the allocation of Airport resources at GNIAL to achieve efficient operations leading to improve On Time Performance (OTP), effective emergency handling involving aircraft and other facilities as per Airport Emergency Plan regulatory compliance and timely updating and dissemination of information to all stakeholders (external and internal) during the shift duties at the airport. ORGANISATION CHART Head - Airside, AOCC Slots Duty Manager AOCC KEY ACCOUNTABILITIES Accountabilities Key Performance Indicators Responsible for ensuring efficient and optimum utilization of airport resources e.g. parking stands, boarding gates, check-in counters and baggage reclaim etc., based on the customer needs and during his/her shift duties. No. of complaints. On Time Performance of flights To monitor adherence of OMDA, Implementation of Noise Abatement plan and SOPs in compliance with ICAO and DGCA Regulations and recommendations. No. of audits observations (internal) No. of non-compliance. No. of observations closed N o. of concerns in OMDA compliance EXTERNAL INTERACTIONS Airlines/Ground handlers: Interaction with airlines/ground handlers in terms of operational requirements. Govt. agencies (CISF/ATC): Coordination for operational requirements. INTERNAL INTERACTIONS Department Head, subordinates, peers outside the department. FINANCIAL DIMENSIONS N/A OTHER DIMENSIONS To manage a team of 7 staff or more in shifts Interaction with internal and external stakeholders. EDUCATION QUALIFICATIONS Graduate / Post Graduate from reputed university Proficient in MS Office especially in Excel, Word and Power point etc. Proficient in using different software RELEVANT EXPERIENCE Minimum 12 years of aviation experience in Operations COMPETENCIES Personal Effectiveness Social Awareness Entrepreneurship Problem Solving Analytical Thinking Planning Decision Making Capability Building Strategic Orientation Stakeholder Focus Networking Execution Results Teamwork Interpersonal influence