Job Description

JOB PURPOSE To plan monitor the upkeep of movement area, coordination for VVIP movements with PMO / SPG issuance of Work permits in accordance with the regulatory compliance at DIAL to ensure smooth airside operations. To monitor the Operations round the clock at GNIAL Terminals, in terms of facilities / infrastructure so as to ensure smooth operations, effective emergency response, and adherence to all SOPs including safety standards provide the required MIS through close coordination with stakeholders to ensure positive image world class customer services. ORGANISATION CHART Head - Terminal Operations Duty Manager - Terminal Operations CFL KEY ACCOUNTABILITIES Accountabilities Key Performance Indicators Handling the Emergency Responses during any eventuality in the shift e.g. Bomb Threats, Evacuations, Medical other Contingencies as per laid down SOPs. No. of issues / feedback highlighted No. of observations closed To have the regular interface during the shifts with all the stakeholders in the Passenger Terminal building. No. of issues raised in the meetings No. of issues resolved To ensure safe and secure environment for passengers by identifying fire hazards, safety hazards, Civil, Electrical and mechanical work. No. of observations found No. incidences / accidents reported No. of observations closed KEY ACCOUNTABILITIES - Additional Details EXTERNAL INTERACTIONS Government Agencies: CISF, Immigration, Customs, Maharashtra Police, AFRRO, SPG Airlines Medical Services Commercial Outlets Vendors (House-keeping, Baggage Handling Services) RAXA Security INTERNAL INTERACTIONS Airport Operations Control Centre (AOCC) Airport Rescue and Fire Fighting (ARFF) Guest Relations, Maintenance Team Commercial Department Airside, Aviation Services, Landside department IT department, FINANCIAL DIMENSIONS Not Applicable OTHER DIMENSIONS Direct - 06 / Indirect - 06 EDUCATION QUALIFICATIONS Graduate from reputed university preferably MBA RELEVANT EXPERIENCE 08-10 years experience in Aviation industry with at least 4 years in supervisory role COMPETENCIES Personal Effectiveness Social Awareness Entrepreneurship Problem Solving Analytical Thinking Planning Decision Making Capability Building Strategic Orientation Stakeholder Focus Networking Execution Results Teamwork Interpersonal influence