Job Description: We are seeking a skilled and detail-oriented Data Analyst to join our dynamic team. The ideal candidate will have a strong analytical background, excellent problem-solving skills, and the ability to interpret complex data sets to drive business decisions. This position is remote-friendly, allowing you to work from anywhere while staying connected with our team.Key Responsibilities:Collect, analyse, and interpret large datasets to identify trends, patterns, and insights.Develop and maintain data dashboards and reports to support business operations.Collaborate with cross-functional teams to understand data needs and deliver actionable insights.Perform data validation and ensure data accuracy and integrity.Utilize statistical techniques and software tools to analyze data and generate reports.Present findings and recommendations to stakeholders in a clear and concise manner.Participate in virtual meetings and maintain regular communication with team members.KPIs/Expectations to Achieve Common Goal:Accuracy of Reports:Ensure all reports meet the benchmark of accuracy and are free from material misstatements.Reports should pass external audit thresholds to ensure decision-making is not compromised.Internal Reporting:Daily:Labour: Cross-check and update check-in and check-out hours for each technician.Use Service M8 and Vehicle Tracking Software.Update payroll timesheets daily using Xero Software.Cross-check and report materials used versus jobs completed. Access supplier portals and communicate with suppliers as needed. Weekly:Provide weekly reporting on tech scheduling and productivity.Monthly:Report on tech profitability, category profitability, job profitability, and warranty work.Development of Spreadsheets:Create and maintain spreadsheets to record data and display results based on various filtering categories.Ensure connection and integration with Microsoft Power BI for advanced data visualization.Communication:Regularly communicate with the operational team to provide feedback on technician performance.Offer insights for ongoing training and system adjustments.Qualifications:Bachelors degree in data science, Statistics, Computer Science, or a related field.Proven experience as a Data Analyst or in a similar role.Proficiency in data analysis tools such as SQL, Python, R, or Excel.Strong analytical and problem-solving skills.Excellent communication and presentation skills.Ability to work independently and as part of a remote team.Attention to detail and a commitment to data accuracy.Experience with service/trade-based software.High-level English proficiency, both verbal and written.Ability to extract and combine data from multiple data sources.Payroll interpretation skills.Job card analysis (labour/materials/contractors).Preferred Qualifications:Experience with data visualization tools such as Tableau or Power BI.Knowledge of machine learning techniques and algorithms.Familiarity with big data technologies and cloud platforms.Benefits:Competitive salary and benefits package.Opportunities for professional growth and development.Collaborative and inclusive work environment.Flexible work hours and remote work options.Support for home office setup and remote work tools.$20 internet allowance.