Job Description

DYNAMICS 365 SPECIALIST DUTIES INCLUDE: • Develop, customize, and maintain Dynamics 365 solutions to meet business requirements, focusing on sales and marketing modules. • Implement advanced data analytics within Dynamics 365 using JavaScript and other programming languages to enhance data collection, analysis, and reporting capabilities. • Work closely with the marketing and sales teams to automate processes, improve data flow, and provide actionable insights through Dynamics 365. • Manage Dynamics 365 integrations with other business applications and platforms, ensuring seamless data exchange and system functionality. • Conduct regular system audits, performance optimizations, and updates to ensure the Dynamics 365 environment supports evolving business needs. • Provide technical support, training, and documentation to end-users, enhancing their understanding and effective use of Dynamics 365 features. • Perform other duties as assigned by manager. REQUIREMENTS: • Strong proficiency in Microsoft Dynamics 365, with a focus on customization and development using JavaScript. • Proven experience in database programming and management, with the ability to design and implement effective data structures within Dynamics 365. • Excellent analytical and problem-solving skills, with the capacity to identify trends and insights from complex data sets. • Ability to manage multiple projects simultaneously, prioritizing tasks to meet deadlines and business objectives. • Strong communication skills, with the ability to collaborate effectively with cross- functional teams and communicate technical concepts to non-technical stakeholders. • A commitment to continuous learning and staying current with Dynamics 365 updates and best practices. QUALIFICATIONS: • Bachelor's degree in Computer Science, Information Technology, or a related field. • 2+ years of experience in Dynamics 365 customization and development. Additional (Dynamics 365 Specialist Job Description Continued...) knowledge in broader ERP systems is a plus. • Knowledge in JavaScript and experience with other programming languages such as C#, .NET, or HTML. • Experience with SQL Server or other database management systems. • Knowledge of Microsoft Power Platform (PowerApps, Power BI, Power Automate) is a plus.