E-commerce Logistics Executive

Job Description

The E-commerce Logistics Executive is responsible for overseeing the end-to-end logistics and supply chain operations for online orders. This includes managing inventory, coordinating with delivery partners, tracking shipments, and ensuring timely fulfillment of customer orders. Key Responsibilities: Coordinate and manage order processing, packaging, and dispatch of online orders. Monitor daily logistics operations to ensure timely and accurate deliveries. Liaise with courier and delivery partners to optimize delivery performance and resolve issues. Track shipments and provide regular updates to internal teams. Handle returns, exchanges, and reverse logistics in accordance with company policy. Maintain accurate inventory records and ensure stock levels are optimized. Collaborate with warehouse teams to ensure smooth inbound and outbound operations. Prepare daily/weekly/monthly logistics reports and analyze KPIs (e.g., delivery time, return rate, shipping cost). Support in selecting and negotiating with logistics partners to improve service and reduce cost. Ensure compliance with health, safety, and regulatory standards in logistics processes. Requirements: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field. 2-4 years of experience in logistics, preferably in e-commerce or retail. Strong understanding of logistics and supply chain operations. Proficiency in MS Office and logistics software (e.g., WMS, ERP, order management systems). Excellent communication, coordination, and problem-solving skills. Ability to work in a fast-paced, dynamic environment. Attention to detail and organizational skills. Preferred Qualifications: Experience working with major e-commerce platforms (e.g., Amazon, Flipkart, Shopify). Knowledge of customs and import/export documentation (if international logistics is involved). Experience with last-mile delivery management systems. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Provident Fund Schedule: Day shift Ability to commute/relocate: Guindy Industrial Estate, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Experience: E-Commerce logistics: 1 year (Required) Work Location: In person Application Deadline: 29/05/2025 Expected Start Date: 21/05/2025