E-commerce Manager

Job Description

Role & responsibilities Platform Management & Compliance: Handle end-to-end management of eCommerce platforms, specifically Flipkart and Amazon. Ensure compliance with all rules and regulations set by Flipkart and Amazon, including product listing guidelines, pricing, promotions, and shipping standards. Proactively manage and resolve any compliance-related issues, such as product or seller account suspensions or penalties. Relationship Management: Develop and maintain strong working relationships with Flipkart and Amazon teams to ensure smooth operations and to address any operational concerns. Establish and nurture good terms with Flipkart and Amazon Alpha Sellers such as Retailnet , Clicktech , Cocoblue , Retail EZ , and others to enhance business collaboration and growth. Sales Strategy & Performance: Develop strategies to increase online sales and visibility for our products on Flipkart and Amazon. Regularly monitor product performance, track sales metrics, and implement strategies for performance improvement. Coordinate with internal teams (Sales, Marketing, Logistics, etc.) to ensure product availability, on-time delivery, and optimized listings. OEM & Partner Onboarding: Identify and onboard OEMs and authorized distribution partners to expand business capabilities. Foster long-term, value-driven relationships with partners. Supplier Management: Develop and manage supplier relationships to ensure timely delivery of quality products Conduct performance evaluations of suppliers to ensure compliance with agreements Market Intelligence & Competitor Analysis: Conduct thorough market research and competitor analysis to identify emerging trends, popular products, and sales opportunities on both platforms. Track competitor pricing, promotions, and new launches to ensure our offerings remain competitive. Coordination with Internal Teams: Work closely with the sales, marketing, and logistics teams to ensure product listings are optimized for maximum sales and visibility. Oversee inventory levels and ensure stock availability to meet demand during peak times such as sales events and promotional periods. Reporting & Analytics: Provide regular updates to senior management on performance metrics, sales targets, and operational issues. Analyze sales data to identify trends, areas for improvement, and opportunities for growth. Prepare reports on product performance, customer feedback, and platform-related issues. Key Skills & Qualifications: Experience in eCommerce sales management, with a strong focus on Flipkart and Amazon platforms. Platform Expertise: Strong working knowledge of the Flipkart and Amazon ecosystems, including listing management, promotions, campaigns, and compliance requirements. Networking Skills: Must have a proven track record of establishing and maintaining strong relationships with Flipkart and Amazon employees, as well as Alpha Sellers such as Retailnet, Clicktech, Cocoblue, Retail EZ, etc. Proven experience in onboarding OEMs and authorized distribution partners. Strong supplier management skills with a focus on fostering positive relationships. Expertise in procurement and negotiation strategies. Communication & Negotiation: Excellent communication skills with the ability to manage complex stakeholder relationships and negotiate deals. Sales Orientation: Strong focus on driving sales and optimizing product listings to improve visibility and conversion rates. Analytical Skills: Ability to analyze data and extract insights to informdecision-making. Problem-Solving: Quick thinker with the ability to resolve issues in a fast-paced, results-driven environment. Additional Attributes: Strong organizational skills and attention to detail. Team player with a positive, collaborative attitude Ability to work under pressure and manage multiple priorities. A proactive approach to identifying new opportunities for growth.