Lead and manage a team of UI engineers, providing guidance, mentorship, and growth opportunities to ensure team success Collaborate with cross-functional teams, including product management, product development teams, and quality assurance, to deliver cohesive and innovative solutions Drive the development of scalable, efficient, and high-quality UI components using React and other relevant technologies Stay current with the latest trends and advancements in front-end development and industry standards Foster a culture of innovation, experimentation, and continuous learning within the team Develop and execute strategies to improve engineering processes, tools, and methodologies Participate in recruitment, onboarding, and talent development initiatives to ensure the growth and success of the team Requirements: 10+ years of experience in software engineering, with a focus on user interface development 2+ years of experience in leading and managing engineering teams Strong expertise in React, with experience in Angular being a plus Proven track record of developing and delivering high-quality software products Excellent leadership, communication, and collaboration skills Strong understanding of computer science fundamentals, including data structures, algorithms, and software design patterns Experience with agile development methodologies and version control systems (e.g., Git) Experience with build tools such as Jenkins, Gulp, and webpack Experience with web servers such as nginx and nodejs Nice to Have: Knowledge of design principles, human-computer interaction, and user experience design Experience with containerization (e.g., Docker) and orchestration (e.g., Kubernetes) Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) Experience with supply chain management domain is desirable

Role : Analyst (NON-IT)Exp : 1+ yrs to 2+yrsLocation : BangaloreJob Role:Execute Zyme channel visibility services for clients. Collect, consolidate, and analyze client point of sale and inventory information.Execute production process according to process documentation, quality assurance procedures to ensure sustainable, high quality deliverables.Develop strong understanding of Zyme internal tools and technology used to optimize data consolidation and reconciliation services.Recommend ways to improve process, documentation, internal tools, and technology to make daily workflow stable and error-free.Eligibility Criteria:Strong verbal and written communications skills, especially the ability to organize and articulate a well-structured argument.Ability to work on repetitive tasks.Ability to think outside the box.Ability to work in high pressure environment, attention to detail, customer centric thinking.

RESPONSIBILITIES:Acquire expert level knowledge with solutions, products or services deployed for their respective customers.Independently & effectively respond to customer tickets/Partner queries/internal communications.Seamlessly work on data related to scheduled or unscheduled activities, take full responsibility by keeping all stakeholders informed.Strictly compliant with the tools/applications adoption, is conversant and do not take non-standard approach. Always recommend/insist best practices to follow within the team.Is familiar with all SLAs for customers, always on-time and accurate process & delivery like reports/feeds processing/feedout/ART etc.Available during non-business hours to work towards the resolution of Sev1 & Sev2 issues.Strongly reflects on e2open Principles, understands organizational goals and work towards achieving them.Independently work on complex customer queries/tickets and requests which requires deep diving into data to address, clear and crisp presentation of ideas and solutions.Be a SME, train and guide other team members on day today operational matters, liaison with cross functional teams on matters of customer delivery aspects, conduct team meetings independently.Capable of supporting multiple customer operations, participate actively discussions with CDSMs.Create wow factor leading to customer appreciations through excellent handling of queries requests etc.Support automation drive through well planned and structured UAT.Extend seamless back up support, effectively prioritize, execute tasks in timely manner to achieve all SLAs.Continuous review of all process steps and eliminate redundant manual touch points, identify legacy processes and initiate discussion with customer to eliminate such manual work.Efficient process document management, simplify processes and data handling.Demonstrate good analytical skills to slice and dice the data, always complete assigned training for the role well ahead of the timeline.Create metrics and advise customers on the trend and issues in the data and recommend, to make relevant changes, provide meaningful insights into data to the customers.Evaluate and conduct sessions on adopting new features, drive new platform features adoption within the team.Independent in supporting SCRs related changes, implement RPA and Python scripts to reduce manual work.QUALIFICATIONS AND EXPERIENCE:Graduate/Masters from premier institute.1+ years of experience in data management and analytical field.Excellent soft skills, comprehension, articulation, communication (both written and verbal) skills essential.Flexible to work in different shift timings and is available at non-business hours to support critical requests or issues impacting organization and customer business or service.Outstanding analytics, troubleshooting, problem-solving skills, always thinking out of the box.Versatile working in a team with diverse thoughts and different dynamics.PHYSICAL REQUIREMENTS: General office environment and responsibilities requiring:Extensive use of the computer which involves viewing a monitor and keyboarding for most of the workday.Occasionally moving and lifting objects up to 20 pounds.Flexible to visit all office locations regularly at Bangalore.

POSITION OVERVIEW: An Associate Trade Specialist is an entry role responsible for monitoring and keeping abreast of restricted parties data for various countries. Works under a supervisor and other teams within Global Content to ensure content updates are pushed to production and clients as per the SLA following the ISO standard set for the process.RESPONSIBILITIES:Master competently our Global Knowledge update process for Trade Content assigned to you.Monitoring and keeping abreast of restricted parties data for various countries.Analyzing and updating regulatory information in the e2open GTM software suite.Interacting with respective regions’ government officials as well as with a network of trade professionals to obtain restricted parties related information.Meet or exceed customer expectations on timeliness, quality, and completeness of assigned projects by working closely with Team Leaders by following our quality management standards set forth by our ISO 9001:2015 certification.Carry out other ad-hoc tasks assigned by management.QUALIFICATIONS AND EXPERIENCE:Bachelor’s Degree1-2 years of Trade Compliance experience.Excellent verbal and written communication skills in English.Knowledge and interest in international trade regulations, policies, and customs compliance.Excellent research and analysis skills.Strong computer skills with proficiency in Microsoft Excel & Word.Keen interest in global trade regulations and policies.Strong team player with effective communication skills.Ability to work with people from different countries and across different time zones.Should be proactive and have a problem-solving attitude.Global Trade – Restricted Party Screening knowledge is desirable.

Understand and translate buyer requirements into a standard solution offering deal approach, solution plan, proposal and cost estimate leveraging standard process methods, deliverables, and the right collection of offerings. Align final solution architecture (including statement of work, schedules, and other contractual documents) with final terms and conditions. Ability to confidently articulate the future of Finance Operations and the journey roadmap for the strategy. Champions a structured approach to solutions design. Communicate the essence of the solution, collaborates, and coordinates with stakeholders to shape the final design of the proposal. Assures solutions not only are fit a specific purpose but also closely aligned with the Company's vision, purpose, and interests. Continues to challenge the status quo and brings in a larger industry perspective to solution design. Establishing processes & templates for streamlined responses to RFPs, RFIs or other customer touch points. Pre-sales support in the form of responding to RFPs, RFIs, preparing proposals, presentations, creating research and business reports, handling client visits.Functional domain ExpertiseOrder to Cash, Procure to Pay, Record to Report, Financial Planning & Analysis, Project Financial Controlling, Tax, Time & ExpensesResponsibilities:As part of our Architects team, you are working with experienced colleagues to implement our solutions within customer projects, assisting the design from initial design workshops until go liveUnderstand and connect customers existing business processes and technology in helping craft the to be E2open solution to create measurable business valueParticipate in business and technical design workshops around our customers complex global Supply Chain processes to create highly scalable and sustainable solutionsCreate clear and comprehensive use cases, functional design requirements and technical system requirementsProvide inputs to the SAs and Program Directors to manage scope against contractPerform fit gap analysis between E2open cloud product functionality and the clients requirementsBe a part of the team of Solution Architects, Technical and Business Analysts and Engineers, foster a productive team environment, leverage diverse views to encourage innovationCapture and share best practice knowledge among E2open Professional Services communityEnsure the designed solution is translated and implemented.Qualifications, Skills, and Experience:2+ years working in Supply Chain-related or SaaS-related field in increasingly responsible roles including implementing complex solutions in an enterprise customer environmentUnderstanding of Supply Chain Management practices and knowledge of Supply Chain strategies and industry best practicesFamiliarity with SAP, Oracle and/or other ERP systemsStrong analytical and problem-solving skillsBachelors degree in a technical or business field, Masters degree a plusPrevious experience implementing software using a software development lifecycle (SDLC) implementation modelExcellent English communication (oral, written, presentation) and interpersonal skills.Ability to travel up to 25%

Job Title: Senior Enterprise Service EngineerPOSITION OVERVIEWThe Staff Enterprise Service Engineer is a member of e2opens Enterprise Service Engineering team for delivering high quality Level 3 customer service to E2open's Supply Chain applications to meet our global customers' Service Level Agreements and operational requirements. The successful candidate will be adaptable, detail-oriented, organized, have analytical and problem-solving skills, and should be able to work independently with cross functional teams to troubleshoot and resolve problems.Additionally, the Staff Enterprise Service Engineer should have a pro-active and continuous focus in exploring more on functional and technical knowledge of the product/solution to provide quick resolution to problems. The Staff Enterprise Service Engineer will mentor and train new members of the organization.RESPONSIBILITES:Perform in-depth technical investigation, troubleshooting, root cause analysis and drive issue resolution (including code fixes) escalated by customer support team within the agreed customer SLAs.Ensure periodic quality updates on tickets to share the latest status to customers and internal stakeholders.Work on identifying and implementing quick workaround/preventive measures for business continuity.Validate code fixes developed and coordinate/plan the UAT with customer for production fix rollout.Apply code/config changes.Review code/configuration changes performed by the ESE, senior ESE teams.Perform production patch deployment by following e2opens deployment process.Be able to understand customer business and help them in improving the processes with effective usage of available features.Be proactive in identifying and implementing preventative measures for customer problems with better understanding on the customer business processes.Be able to analyze all the complicated technical and functional issues reported to ESE and identifies potential solutions.Be able to troubleshoot Product issues and drive resolution under the guidance of Product Engineering team.Proactively identify customer solution adoption issues and recommend the corrective measures to ESEs/PS/Eng/PM teams.Drive the business users to improve solution adoption.Proactively work with Customer IT team to assess the data volume growth and be prepared to address any scalability issues.Work with cross product PS/Eng team to address any integration issues for Enterprise customers.Analyze reoccurring issues, Develop and Execute the DPP(Defect prevention plan).Collaborate and drive quick resolution with various internal teams namely Product Development, Professional Services, Cloud Operations, and Quality Assurance.Serve as SME and point of escalation for Enterprise customers.Be able to manage strategic and complex Customer solutions.Develop and lead the regular knowledge sharing sessions within the ESE organization.Expected to fill in for the Solution Lead Role when required.Participate in solution transition session from Professional Services to Enterprise Service organization to be self-sufficient with functional/technical skills on customer solution.Engage and participate in continuous improvement plan activities on assigned solution for a stable production environment and reduction on recurring issues.Constantly look for opportunities to automate repetitive or manual activities.Play a leading role in managing the knowledgebase for ESE Organization.Participate in weekly review calls with customers.Ensure all relevant case details are updated accurately and timely.Continuous upskill of functional/technical knowledge on product and customer solution.Participate in on-call rotations as assigned.QUALIFICATIONS AND EXPERIENCE:Candidate must possess a Diploma, Advanced/Higher/Graduate Diploma, Bachelors Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.6-8 years of working experience is preferred.Excellent written and verbal communication skills, including ability to speak and write fluently in English.Excellent time management and organizational skills.Analytical mindset and creative problem-solving skills.Ability to work well both in a team environment and independently.Strong learning desire and willingness to learn new technologies on own initiative.Comfortable working under deadlines and managing customer cases.Preferred but not required:Understanding or experience in Scrum or equivalent agile practice.Understanding of ITIL, incident and problem management.Understanding of Software Development Lifecycle (SDLC) methodologies, version control and configuration management.Functional and business process knowledge of the Logistics and Supply Chain industry, as well as experience with logistics, transportation, and shipping software.Technical skills:Experience with JIRA and SVN.6-8 year strong working knowledge of programming language i.e. Java, JavaScript, HTML, XML.6-8 year strong working knowledge of Microsoft Office suite of tools Excel, Word, Outlook6-8 year strong working knowledge of database concepts and SQL/MS-SQL, PL/SQL.6-8 year strong working knowledge of Linux and Windows Operation System.PHYSICAL REQUIREMENTS:General office environment and responsibilities requiring:Extensive use of the computer which involves viewing a monitor and keyboarding for most of the workdayPlacing and receiving phone calls