eComm & PIM Manager

Job Description

eComm and PIM Manager - Bengaluru, Karnataka, India - Type (Hybrid) Come build something that matters. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World'. Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT, BLACK+DECKER, CRAFTSMAN, STANLEY, CUB CADET, and HUSTLER®. The Job: As an eComm and PIM Manager, you will be part of our Process Engineering team working as a hybrid employee. You will get to: • eCommerce Operations Own and drive eCommerce sales targets. Collaborate with cross-functional teams (Marketing, Product Management) to execute effective marketing campaigns and enhance customer experience. Monitor, analyze, and report on eCommerce performance metrics such as website traffic, conversion rates, and revenue. Identify opportunities to improve eCommerce functionality and user experience by working with the IT team. • PIM Implementation & Management Lead discovery workshops to define and manage product structures, taxonomy, and categories for the PIM system. Support the technical implementation of PIM, including data migration, integration, and quality assurance. Oversee daily PIM processes, ensuring accurate and enriched product data. • Training & User Support Train customers and internal teams on the effective use of the eCommerce portal, PIM, and DAM systems. Create comprehensive documentation and user guides for new and existing users. • Asset & User Management Manage assets and user permissions within the PIM and DAM systems. Serve as the subject matter expert and single point of contact for PIM, DAM, and eCommerce-related inquiries. • Strategic Collaboration & Innovation Partner with Product Managers to ensure PIM data quality and consistency. Work closely with overseas teams and stakeholders to drive alignment and implement innovative solutions. The Person: You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation. Wouldn't it be great if you could do your job and do a world of good? In fact, you embrace it. You also have: • Bachelor's/Master's degree in Engineering, Management, or a related field. • 4-5 years of experience in eCommerce analysis, PIM implementation, or related roles. • Hands-on experience with at least 1-3 full-cycle PIM system implementations. • Proficiency in analytics tools (e.g., Google Analytics) and project management tools. • Strong understanding of product information management concepts, data structures, and taxonomy. • Excellent communication, training, and presentation skills. • Familiarity with software development lifecycles and agile methodologies is a plus. • CAPM/PMP certification is advantageous but not mandatory. And More: We want our company to be a place you'll want to be - and stay. Being part of our team means you'll get to: • Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths. • Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera®, and online university. • Belong: Experience an awesome place to work where we have mutual respect and a great appreciation for diversity, equity, and inclusion. • Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices. What's more, you'll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We're more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We're visionaries and innovators. As successful as we've been in the past, we have so much further to go. That's where you come in. Join us! #LI-Hybrid