RINA is currently recruiting for a Site Engineer to join its office in Gujarat within the Energy Project Solutions Division. Mission The Site Operations Specialist plays a crucial role in ensuring the efficient and safe execution of activities at the site. The individual should be dedicated to maintaining high standards of safety, quality, and environmental compliance. Effective communication and collaboration with managers, along with proactive problem-solving, are essential for success in this role. Key Accountabilities 1. Efficient Execution of Activities:- Ensure that all assigned activities are executed efficiently, meeting project goals.- Maintain compliance with Occupational, Health, Safety, Environment and Social (OHSES) protection, RINA Quality Management System (QMS), and OHSES Policies, Procedures, and Guidelines.- Ensure proper non-conformity detection and recording, as well as relevant corrective actions - Is responsible for overseeing all aspects of a construction project, especially managing and monitoring daily operationsimplementation, if any. -Assisting the direct Manager/Site Manager in identifying scope of work changes in a timely manner; 2. Safety Measures:- Advise the direct Site Operations Managers and Customer Site Manager on additional safety measures necessary to improve work methods.- Support and participate in the organizations environmental and safety program, conforming to ISO 14001, ISO 45001 and SA8000 requirements.- Perform tasks activities in compliance with the RINA QOHSES System.3. Communication and Reporting:- Communicate problems with field work to Site Operation Managers and Customer Site Manager- Assist Customer Site Manager in resolving issues promptly.- Report any accidents and near-misses to the Site Manager and to Rina OHSE team throught the proper channels (handling site accidents in accordance with established accident protocol).4. Job Scheduling and Performance:- Communicate with the direct Site Operations Manager regarding job schedules.- Report performance issues and work collaboratively to address challenges.5. Scope of Work Changes:- Assist the Site Operations Manager in identifying changes to the scope of work promptly.- Ensure timely communication and documentation of scope changes.6. Coordination with Managers:- Collaborate with the responsible department managers regarding equipment problems.- Provide input and insights to facilitate effective decision-making.- Attend job walks and bid meetings as needed to assist in determining site conditions and developing the scope of work. Education High School Diploma/GED in General Studies/Other Qualifications Experience:- Several years of experience in construction, with a proven track record of progressively responsible roles.Previous experience in a supervisory or leadership position on construction sites.Safety Certification:- Certification in safety management or relevant safety training programs.Familiarity with OSHA (Occupational Safety and Health Administration) regulations and standards. Competencies MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources and constraint ADDRESS THE WAY - Have a big picture of different situations and reinterpret it in a perspective way MANAGE EMOTIONS - Recognise ones and others emotions and express and regulate ones reactions CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction EARN TRUST - Take everyones opinion into account and remain open to diversity PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role Model THINK FORWARD - Capitalise on experiences and translate them into action plans for the future PIONEER CHANGE - Actively embrace change and benefit from the new circumstances BUILD NETWORK - Forge trust relationships, across departments, and outside the organization With over 5,600 employees and 200 offices in 70 countries worldwide, RINA is a multinational player which provides certification, marine classification, product testing, site supervision and vendor inspection, training and engineering consultancy services across a wide range of sectors. Our business model covers the full process of project development, from concept to completion. The aim is to guarantee a project s technical, environmental and safety - and sometimes also economic and financial - sustainability. At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.

RINA is currently recruiting for a Project Operation Support Advisor to join its office in Mumbai within the Energy Engineering Solutions Division. Mission An Operations Support Advisor with a focus on managing administrative tasks from the Contract advancement monitoring to the issuance of invoices plays a crucial role in ensuring smooth customer interactions and efficient business operations. Key Accountabilities 1. Customer Data Management:- Create and maintain accurate customer records in the database.- Ensure that customer information is up-to-date and complete.- Handle customer inquiries related to account information and updates.2. Contract Creation:- Gather necessary information from customers or internal departments to initiate the contract creation process.- Enter accurate and relevant data into the companys system, ensuring all details are correct and comply with company policies and regulations.- Prepare and maintain documentation related to the contracts, such as terms and conditions, pricing, and any special agreements.3. Contract Management:- Support senior colleagues to enrure that contracts adhere to company guidelines and policies.- Collaborate with relevant stakeholders to obtain necessary approvals for the contracts.- Maintain communication with both internal teams and customers to clarify any contract-related details or address concerns.4. Invoicing Process:- Utilize the RINA invoicing system to create accurate and timely invoices based on the terms outlined in the contracts.- Verify that the billing information aligns with the terms of the contract and resolve any discrepancies.- Ensure that invoices are sent to customers promptly through the preferred communication channels.5. Customer Support:- Respond to customer basic inquiries related to contracts, invoices, and billing processes.- Resolve any basic issues or discrepancies related to contracts and invoices in a timely and professional manner.Record Keeping:- Keep detailed and organized records of all contracts, invoices, and related correspondence.- Regularly update and maintain information in the companys database or customer relationship management (CRM) system. Education Bachelor s Degree in Business Administration Finance Management Qualifications - 3-5 years of experience in contract administration, invoicing, customer data management, or a related function.- While not always mandatory, any previous experience in business support, customer service or a related field can be an advantage. This could include internships, part-time roles, or volunteer experience.- The advisors should be willing to learn about the offerings to effectively assist commercial teams, operations and customers.- Basic computer skills are often necessary. Competencies THINK FORWARD - Capitalise on experiences and translate them into action plans for the future PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role Model PIONEER CHANGE - Actively embrace change and benefit from the new circumstances MANAGE EMOTIONS - Recognise ones and others emotions and express and regulate ones reactions MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources and constraint EARN TRUST - Take everyones opinion into account and remain open to diversity CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction BUILD NETWORK - Forge trust relationships, across departments, and outside the organization ADDRESS THE WAY - Have a big picture of different situations and reinterpret it in a perspective way With over 5,800 employees and 200 offices in 70 countries worldwide, RINA is a multinational player which provides certification, marine classification, product testing, site supervision and vendor inspection, training and engineering consultancy services across a wide range of sectors. Our business model covers the full process of project development, from concept to completion. The aim is to guarantee a project s technical, environmental and safety - and sometimes also economic and financial - sustainability. At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.

RINA is currently recruiting for a Mechanical Engineer to join its office in Mumbai within the Plant Engineering Division. Competencies CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction EARN TRUST - Take everyones opinion into account and remain open to diversity PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role Model MANAGE EMOTIONS - Recognise ones and others emotions and express and regulate ones reactions PIONEER CHANGE - Actively embrace change and benefit from the new circumstances BUILD NETWORK - Forge trust relationships, across departments, and outside the organization MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources and constraint ADDRESS THE WAY - Have a big picture of different situations and reinterpret it in a perspective way THINK FORWARD - Capitalise on experiences and translate them into action plans for the future Mission This role focuses on providing support to engineers in designing solutions, products, machines, systems or structures, respecting time, budget, and quality requirements. Key Accountabilities Candidate shall have hands on experience of engineering of various rotating equipment and packages e.g. Pumps, Compressors, Air Compressor Dryer Packages, N2 Package, Fire Water Pumps, Chemical Injection Packages etc. Preparation of technical documents (requisitions, datasheets, specifications, tender documents, technical bid evaluation etc.). Review of vendor design documents and coordination with vendors. Work collaboratively with multiple disciplines. Knowledge of Codes such as API 610, API 675, API 676, NFPA20 is must and other codes of API, ASME, ISO, HI for Rotating equipment machinery. Education Bachelor s Degree in Mechanical Engineering or Mechanical Engineering Qualifications With over 5,800 employees and 200 offices in 70 countries worldwide, RINA is a multinational player which provides certification, marine classification, product testing, site supervision and vendor inspection, training and engineering consultancy services across a wide range of sectors. Our business model covers the full process of project development, from concept to completion. The aim is to guarantee a project s technical, environmental and safety - and sometimes also economic and financial - sustainability. At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.

- Data management - Team Coordination Education Bachelor s Degree Qualifications 2 Years minimum office experience Excel skills desirable Good organizational and time management skills Competencies CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction EARN TRUST - Take everyones opinion into account and remain open to diversity PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role Model MANAGE EMOTIONS - Recognise ones and others emotions and express and regulate ones reactions PIONEER CHANGE - Actively embrace change and benefit from the new circumstances BUILD NETWORK - Forge trust relationships, across departments, and outside the organization MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources and constraint ADDRESS THE WAY - Have a big picture of different situations and reinterpret it in a perspective way THINK FORWARD - Capitalise on experiences and translate them into action plans for the future

RINA is currently recruiting for a India Marine Business Development Manager to join its office in Mumbai within the Middle East and India Marine Division. Mission The mission of a Business Development Manager (BDM) is to drive growth and expand business opportunities for the organization. The Business Development Manager is responsible for increase pipepeline offering and wining contract for an assigned services portfolio and/or within an assigned geographical coverage. #LI-KS1 Key Accountabilities 1. Drive and Monitor Order Intake Pipeline: - Manage the sales pipeline, ensuring a steady flow of orders. - Monitor and analyze key performance indicators related to order intake. 2. Update Pipeline with New Prospects: - Identify and add new potential clients to the sales pipeline. - Conduct research to identify prospects and assess their fit with the organizations offerings. 3. Lead and Support on Contracts, Tenders, and Quotations: - Take a proactive role in negotiating and securing major contracts. - Provide support in preparing tenders and quotations. 4. Contract Closing and Lessons Learned: - Lead activities to close contracts successfully. - Capture lessons learned from completed contracts to improve future processes. 5. Cross Selling and Mutual Opportunities: - Collaborate with different departments within the organization to identify cross-selling opportunities. - Develop strategies to leverage mutual opportunities across the RINA Group. 6. Competitor Tracking and Intelligence: - Monitor competitor activities and provide updates on industry trends and intelligence. - Use competitor information to adapt and improve the organizations strategies. 7. Sales and Business Development Initiatives: - Focus on generating new sales and business opportunities. - Conduct client visits and manage relationships with current and potential customers. 8. Alliances and Partnerships: - Identify and explore opportunities for alliances and partnerships. - Collaborate with external organizations to enter new markets and expand business reach. 9. Customer Engagement and Satisfaction: - Engage with current and potential customers to understand their needs and requirements. - Support the focus on customer satisfaction, repeat business, and the development of new markets. 10. Stay Current with Offerings and Technology Solutions: - Stay updated on the organizations current and future offerings. - Understand and communicate technological solutions to customers. Education Bachelor s Degree in Engineering General Master s Degree in Economics Qualifications - Substantial experience in business development, sales, or related roles is often a key requirement. - Business Development Managers may be expected to have 5-8 years or more of relevant experience. - Proficient in sales techniques, including prospecting, lead generation, and closing deals. Business Development Managers should have a track record of achieving and exceeding sales targets. - Strong negotiation skills to secure favorable terms and agreements with clients, partners, and vendors. - Analytical thinking to assess market trends, competitor activities, and performance metrics to inform decision-making. - In-depth knowledge of the industry, market trends, and competitive landscape to make informed business decisions. - Familiarity with relevant technologies and tools, including CRM systems, to streamline business development processes. Competencies PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role Model MANAGE EMOTIONS - Recognise ones and others emotions and express and regulate ones reactions PIONEER CHANGE - Actively embrace change and benefit from the new circumstances BUILD NETWORK - Forge trust relationships, across departments, and outside the organization MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources and constraint ADDRESS THE WAY - Have a big picture of different situations and reinterpret it in a perspective way THINK FORWARD - Capitalise on experiences and translate them into action plans for the future CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction EARN TRUST - Take everyones opinion into account and remain open to diversity With over 5,800 employees and 200 offices in 70 countries worldwide, RINA is a multinational player which provides certification, marine classification, product testing, site supervision and vendor inspection, training and engineering consultancy services across a wide range of sectors. Our business model covers the full process of project development, from concept to completion. The aim is to guarantee a project s technical, environmental and safety - and sometimes also economic and financial - sustainability.

RINA is currently recruiting for a Project Coordinator_Oil Gas to join its office in Mumbai within the Energy Procurement Solutions Division. Mission Inspection Project Coordinator is responsible for ensuring the delivery of defined inspection activities on time, within budget, and with quality results.This includes engaging single or a team of inspectors, evaluating and analyzing their performance, and planning and managing logistics and delivering reporting to the clients. #LI-KS1 Key Accountabilities 1. Coordination and Oversight: - Coordinate all activities and resources to ensure timely and high-quality delivery of inspection. - Manage personnel located in different customer locations. 2. Quality Management: - Maintain a strong focus on delivering services that meet or exceed customer quality standards. - Implement quality control measures for inspections. 3. Cost Optimization: - Optimize costs associated with inspection activities without compromising quality. 4. Invoicing Accuracy and Timeliness: - Ensure accurate and timely invoicing for inspection services. 5. Resource Management: - Select and assign qualified resources for inspection activity execution. - Provide clear instructions and necessary documentation to on-site teams. 6. Performance Evaluation: - Evaluate the performance of inspection teams and provide constructive feedback. - Implement performance improvement plans when necessary. 7. Activity Scheduling: - Develop and maintain schedules for inspection activities to meet requirement . - Monitor and adjust schedules as needed. 8.Reporting: - Monitor inspection schedule and review report completeness - Identify and address any issues or risks that may impact the timeline. - Delivery on time report to the customer. 9. Legacy System Data Entry: - Is responsible for all data entry into legacy systems of the activties coordinated, aligns with agreed-upon systems and procedures. 10. Regulatory Compliance: - Perform tasks activities in compliance with the RINA QOHSES System. - Support and participate in the organizations environmental and safety program to conform to ISO 14001, ISO 45001 and SA8000 requirements. - Ensure compliance with industry regulations and standards, with ISO 14001, ISO 45001 and SA8000 requirements, OHSES Policies, Procedures and Guidelines and RINA QMS . - Stay informed about relevant regulatory requirements. Education Bachelor s Degree in Engineering General Qualifications - 3 years of experience in field service management, preferably in industries related to inspection services or quality assurance. - Direct experience in inspection activities and quality control processes is highly beneficial. - Proven project management skills, including the ability to plan, execute, and oversee multiple inspection projects simultaneously. Competencies ADDRESS THE WAY - Have a big picture of different situations and reinterpret it in a perspective way BUILD NETWORK - Forge trust relationships, across departments, and outside the organization CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction EARN TRUST - Take everyones opinion into account and remain open to diversity MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources and constraint MANAGE EMOTIONS - Recognise ones and others emotions and express and regulate ones reactions PIONEER CHANGE - Actively embrace change and benefit from the new circumstances PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role Model THINK FORWARD - Capitalise on experiences and translate them into action plans for the future

RINA is currently supporting tier-1 Oil Gas client and we are looking for several designer / drafters that will work in a multi-disciplinary engineering team in Coimbatore. We foster application from engineering designers of the following disciplines, with proficiency in relevant IT tools listed below: Process PID Designer (Aveva PID / ACAD) Electrical Senior Designer / Drafter (E3D / PDMS) Piping Senior Designer / Drafter (E3D / PDMS) IC Senior Designer (E3D / PDMS) Civil and Structural Designer Checker (AutoCAD, Aveva E3D) We are looking for senior designers with around 10-15 years experience, but other seniorities will be evaluated either. Proficiency of IT tools is a mandatory requirement and will be carefully tested during interviews. The duration of the assignments will be between 6 to 12 months, with high possibility of extensions based on performance. RINA is offering an excellent package in Coimbatore. Availability to join in a short timeframe is welcome to meet project deadlines. We thank you in advance for submitting your candidature. With over 5,800 employees and 200 offices in 70 countries worldwide, RINA is a multinational player which provides certification, marine classification, product testing, site supervision and vendor inspection, training and engineering consultancy services across a wide range of sectors. Our business model covers the full process of project development, from concept to completion. The aim is to guarantee a project s technical, environmental and safety - and sometimes also economic and financial - sustainability. At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.

RINA is currently recruiting for a Credit Control Advisor to join its office in Ghaziabad within the International Certification Division. Mission The position involves managing a portfolio of Italian and foreign clients, including monitoring collections and non-performing loans. Key Accountabilities The activity includes analyzing data and information to evaluate the characteristics of assigned positions, managing payment plans, and verifying actual customer compliance. The role also includes handling questions or complaints, conducting investigations to resolve any discrepancies, and initiating forced credit recovery procedures. Constant updating of positions in the management system is required, with the insertion of related processing notes, definition of recovery strategies, and preparation of related reports (using MS Excel). Education Bachelor s Degree High School Diploma/GED in Economics Qualifications Requirements: Solid basic accounting knowledge Proven experience in achieving targets with tight deadlines Ability to understand credit reference contracts and related contractual obligations of the parties involved Proficiency in MS Office and databases, with particular reference to MS Excel Strong communication and interpersonal skills Personal Characteristics (soft skills): The ideal candidate must demonstrate courtesy and sensitivity in interpersonal relationships while maintaining determination and perseverance in achieving objectives. Excellent communication skills and a strong sense of urgency are essential. The ability to work effectively in teams and build and maintain solid professional relationships is also required. The candidate must possess initiative, taking full responsibility for their work. The ability to act autonomously and complete assigned objectives is essential. Competencies CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction EARN TRUST - Take everyones opinion into account and remain open to diversity PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role Model MANAGE EMOTIONS - Recognise ones and others emotions and express and regulate ones reactions PIONEER CHANGE - Actively embrace change and benefit from the new circumstances BUILD NETWORK - Forge trust relationships, across departments, and outside the organization MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources and constraint ADDRESS THE WAY - Have a big picture of different situations and reinterpret it in a perspective way THINK FORWARD - Capitalise on experiences and translate them into action plans for the future With over 5,600 employees and 200 offices in 70 countries worldwide, RINA is a multinational player which provides certification, marine classification, product testing, site supervision and vendor inspection, training and engineering consultancy services across a wide range of sectors. Our business model covers the full process of project development, from concept to completion. The aim is to guarantee a project s technical, environmental and safety - and sometimes also economic and financial - sustainability. At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.

RINA is currently recruiting for a Credit Collection Advisor to join its office in Ghaziabad within the International Certification Division. Mission The position involves managing a portfolio of Italian and foreign clients, including monitoring collections and non-performing loans. Key Accountabilities The activity includes analyzing data and information to evaluate the characteristics of assigned positions, managing payment plans, and verifying actual customer compliance. The role also includes handling questions or complaints, conducting investigations to resolve any discrepancies, and initiating forced credit recovery procedures. Constant updating of positions in the management system is required, with the insertion of related processing notes, definition of recovery strategies, and preparation of related reports (using MS Excel). Education Bachelor s Degree in Economics High School Diploma/GED in Economics Qualifications Requirements: Solid basic accounting knowledge Proven experience in achieving targets with tight deadlines Ability to understand credit reference contracts and related contractual obligations of the parties involved Proficiency in MS Office and databases, with particular reference to MS Excel Strong communication and interpersonal skills Personal Characteristics (soft skills): The ideal candidate must demonstrate courtesy and sensitivity in interpersonal relationships while maintaining determination and perseverance in achieving objectives. Excellent communication skills and a strong sense of urgency are essential. The ability to work effectively in teams and build and maintain solid professional relationships is also required. The candidate must possess initiative, taking full responsibility for their work. The ability to act autonomously and complete assigned objectives is essential. Competencies CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction EARN TRUST - Take everyones opinion into account and remain open to diversity PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role Model MANAGE EMOTIONS - Recognise ones and others emotions and express and regulate ones reactions PIONEER CHANGE - Actively embrace change and benefit from the new circumstances BUILD NETWORK - Forge trust relationships, across departments, and outside the organization MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources and constraint ADDRESS THE WAY - Have a big picture of different situations and reinterpret it in a perspective way THINK FORWARD - Capitalise on experiences and translate them into action plans for the future With over 5,600 employees and 200 offices in 70 countries worldwide, RINA is a multinational player which provides certification, marine classification, product testing, site supervision and vendor inspection, training and engineering consultancy services across a wide range of sectors. Our business model covers the full process of project development, from concept to completion. The aim is to guarantee a project s technical, environmental and safety - and sometimes also economic and financial - sustainability. At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.

RINA is currently recruiting for a Credit Control Advisor to join its office in Ghaziabad within the International Certification Division. Mission The position involves managing a portfolio of Italian and foreign clients, including monitoring collections and non-performing loans. Key Accountabilities The activity includes analyzing data and information to evaluate the characteristics of assigned positions, managing payment plans, and verifying actual customer compliance. The role also includes handling questions or complaints, conducting investigations to resolve any discrepancies, and initiating forced credit recovery procedures. Constant updating of positions in the management system is required, with the insertion of related processing notes, definition of recovery strategies, and preparation of related reports (using MS Excel). Education Bachelor s Degree in Economics High School Diploma/GED in Economics Qualifications Requirements: Solid basic accounting knowledge Proven experience in achieving targets with tight deadlines Ability to understand credit reference contracts and related contractual obligations of the parties involved Proficiency in MS Office and databases, with particular reference to MS Excel Strong communication and interpersonal skills Personal Characteristics (soft skills): The ideal candidate must demonstrate courtesy and sensitivity in interpersonal relationships while maintaining determination and perseverance in achieving objectives. Excellent communication skills and a strong sense of urgency are essential. The ability to work effectively in teams and build and maintain solid professional relationships is also required. The candidate must possess initiative, taking full responsibility for their work. The ability to act autonomously and complete assigned objectives is essential. Competencies CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction EARN TRUST - Take everyones opinion into account and remain open to diversity PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role Model MANAGE EMOTIONS - Recognise ones and others emotions and express and regulate ones reactions PIONEER CHANGE - Actively embrace change and benefit from the new circumstances BUILD NETWORK - Forge trust relationships, across departments, and outside the organization MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources and constraint ADDRESS THE WAY - Have a big picture of different situations and reinterpret it in a perspective way THINK FORWARD - Capitalise on experiences and translate them into action plans for the future

RINA is currently recruiting for a Senior Business Support Advisor to join its office in Ghaziabad within the International Certification Division. Mission A Business Support Senior Advisor has a focus on managing administrative tasks, including the creation of customers in a database, managing offers, handling contracts, and issuing invoices.The Business Support Senior Advisors in this capacity contribute to the overall customer experience by ensuring that administrative processes are managed efficiently and accurately. #LI-KS1 Key Accountabilities 1. Customer Data Management (if needed):- Oversee the creation and maintenance of customer records in the database.- Ensure the accuracy and completeness of customer information.- Train and support junior business support staff in effective data management.2. Offer Management:- Collaborate with business development teams to understand and manage customer offers and pricing.- Assist in the development and customization of offers based on customer needs.- Review and validate offers to ensure alignment with company policies.3. Contract Management:- Handle the drafting, and execution of customer contracts.- Ensure that contracts are in compliance with legal and regulatory requirements.- Monitor contract timelines, renewals, and amendments.4. Invoicing and Billing (if needed):- Oversee the generation and issuance of invoices to customers.- Validate invoice details, including pricing, discounts, and terms.- Address complex billing inquiries and discrepancies.5. Timesheet Management (if needed):- Remind technical staff to submit accurate and timely timesheets for each project.- Ensure timesheets are completed in accordance with company policies and client requirements.- Collaborate with technical teams to resolve any discrepancies or missing information.6. Customer Interaction:- Provide high-level support for complex customer inquiries and issues.- Act as an escalation point for challenging customer situations.- Foster positive customer relationships through effective communication.7. Team Leadership and Training:- Provide leadership and guidance to junior customer service advisors.- Conduct training sessions on customer service processes, database management, and administrative tasks.- Foster a collaborative and productive team environment.8. Process Improvement:- Identify opportunities for process improvement within the customer service and administrative functions.- Implement and oversee changes to enhance efficiency and effectiveness.9. Cross-Functional Collaboration:- Collaborate with sales, marketing, finance, and other departments to ensure seamless customer interactions.- Provide insights and feedback to improve overall business processes.10. Reporting and Analysis:- Generate and analyze reports related to customer service performance, contract management, and billing.- Provide regular updates to management on key performance indicators.11. Customer Satisfaction Enhancement:- Implement strategies to enhance customer satisfaction and loyalty.- Gather customer feedback and recommend improvements to products or services.12. Compliance and Risk Management:- Ensure compliance with relevant laws, regulations, and company policies.- Identify and mitigate risks associated with customer contracts and billing processes.13. Collaboration with Cross-Functional Teams:- Collaborate with business developmen, marketing, and other departments to gather and share relevant customer information.- Provide insights to improve customer experience and streamline administrative processes.14. Continuous Improvement:- Identify opportunities to enhance efficiency in administrative processes.- Propose and implement improvements to streamline workflows and enhance customer satisfaction.15. Training and Support:- Provide guidance and support to customers on using online portals or self-service tools for account management.- Assist in training new employees on customer service and administrative processes. Education Bachelor s Degree in General Studies/Other Qualifications - Substantial experience in customer service or business support is typically required. This may include a minimum number of years in a business support role, with a preference for experience in a senior or advisory capacity.- In-depth knowledge of business support processes, best practices, and business units standards. The senior advisor should have a comprehensive understanding of how to deliver exceptional business support.- A deep understanding of the products or services offered by RINA. This knowledge is essential for providing accurate and comprehensive assistance to customers.- Proficiency in using customer relationship management (CRM) systems and other relevant technology tools. This includes the ability to navigate systems efficiently and provide technical support to customers if necessary.- Good Knowledge of IATF 16949 rules and operations. Working experience in automotive assessments planning and support is desirable. Competencies MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources and constraint ADDRESS THE WAY - Have a big picture of different situations and reinterpret it in a perspective way MANAGE EMOTIONS - Recognise ones and others emotions and express and regulate ones reactions CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction EARN TRUST - Take everyones opinion into account and remain open to diversity PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role Model THINK FORWARD - Capitalise on experiences and translate them into action plans for the future PIONEER CHANGE - Actively embrace change and benefit from the new circumstances BUILD NETWORK - Forge trust relationships, across departments, and outside the organization With over 5,600 employees and 200 offices in 70 countries worldwide, RINA is a multinational player which provides certification, marine classification, product testing, site supervision and vendor inspection, training and engineering consultancy services across a wide range of sectors. Our business model covers the full process of project development, from concept to completion. The aim is to guarantee a project s technical, environmental and safety - and sometimes also economic and financial - sustainability. At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.

RINA is currently recruiting for a Certification Credit Advisor to join its office in Ghaziabad within the International Certification Division. Mission The position involves managing a portfolio of Italian and foreign clients, including monitoring collections and non-performing loans. Key Accountabilities The activity includes analyzing data and information to evaluate the characteristics of assigned positions, managing payment plans, and verifying actual customer compliance. The role also includes handling questions or complaints, conducting investigations to resolve any discrepancies, and initiating forced credit recovery procedures. Constant updating of positions in the management system is required, with the insertion of related processing notes, definition of recovery strategies, and preparation of related reports (using MS Excel) Education Bachelor s Degree Professional Certificate in Economics Qualifications Requirements: Solid basic accounting knowledge Proven experience in achieving targets with tight deadlines Ability to understand credit reference contracts and related contractual obligations of the parties involved Proficiency in MS Office and databases, with particular reference to MS Excel Strong communication and interpersonal skills Personal Characteristics (soft skills): The ideal candidate must demonstrate courtesy and sensitivity in interpersonal relationships while maintaining determination and perseverance in achieving objectives. Excellent communication skills and a strong sense of urgency are essential. The ability to work effectively in teams and build and maintain solid professional relationships is also required. The candidate must possess initiative, taking full responsibility for their work. The ability to act autonomously and complete assigned objectives is essential. Competencies CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction EARN TRUST - Take everyones opinion into account and remain open to diversity PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role Model MANAGE EMOTIONS - Recognise ones and others emotions and express and regulate ones reactions PIONEER CHANGE - Actively embrace change and benefit from the new circumstances BUILD NETWORK - Forge trust relationships, across departments, and outside the organization MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources and constraint ADDRESS THE WAY - Have a big picture of different situations and reinterpret it in a perspective way THINK FORWARD - Capitalise on experiences and translate them into action plans for the future With over 5,600 employees and 200 offices in 70 countries worldwide, RINA is a multinational player which provides certification, marine classification, product testing, site supervision and vendor inspection, training and engineering consultancy services across a wide range of sectors. Our business model covers the full process of project development, from concept to completion. The aim is to guarantee a project s technical, environmental and safety - and sometimes also economic and financial - sustainability. At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.

Rina is looking for Quality Control Inspectors in Mumbai Location Job Description for Quality Control Inspectors Location: Naval Dockyard, Mumbai (ND MBI) and surrounding areas (Mumbai Thane Districts)Contract Duration: 2 YearsDepartment: Quality Control Engineering DepartmentScope of Work:Key Responsibilities:1. Perform inspections based on prescribed standards for various systems and equipment in marine platforms.2. Submit daily Instant Inspection Reports (IIR) and ensure data is uploaded to the Quality Control Management System (QCMS).3. Compile and submit final inspection reports (QCIR, Stage/Final Inspection Notes, Refit Quality Reports).4. Ensure inspections comply with safety norms and local regulations.5. Maintain proper documentation and adhere to Navy safety and quality guidelines.Requirements:- Educational Qualifications: - Bachelor s degree in Engineering/Technology (Mechanical, Metallurgy, Production, Automobile, Marine Engineering) with 5 years of relevant experience OR - Diploma (Mechanical, Metallurgy, Production, Automobile, Marine Engineering) with 10 years of relevant experience OR - Retired Indian Navy sailors (ERA-III and above) with similar qualifications. - Experience: Minimum 5 years (or 10 years for diploma holders) in marine engineering inspection or related fields.- Age: Inspectors should be below 40 years at the time of contract commencement. Age relaxation of 5 years for retired Indian Navy personnel.Key Skills:- Familiarity with marine systems and equipment inspection, including Diesel Gas Turbine engines, auxiliary systems, and instrumentation.- Expertise in using test equipment and conducting trials procedures.- Knowledge of applicable engineering standards (ASTM, ASME, ISO, etc.).- Ability to work in compliance with safety and health regulations.Other Specifications:- Inspectors will be deployed for 8 working hours per day, excluding lunch hours.- The firm must ensure the availability of all necessary test equipment, computers, stationery, and safety gear for the inspectors.- The contract requires adherence to all relevant safety, health, and operational standards as prescribed by the Indian Navy. #LI-SL1 With over 5,800 employees and 200 offices in 70 countries worldwide, RINA is a multinational player which provides certification, marine classification, product testing, site supervision and vendor inspection, training and engineering consultancy services across a wide range of sectors. Our business model covers the full process of project development, from concept to completion. The aim is to guarantee a project s technical, environmental and safety - and sometimes also economic and financial - sustainability. At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.