EM Regional Service Delivery Manager

5 - 10 years

10.0 - 14.0 Lacs P.A.

Vadodara, Bengaluru

Posted:2 months ago| Platform: Naukri logo

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Skills Required

ProcurementService levelExternal auditProcess improvementAnalyticalContinuous improvementBusiness continuityOperationsProcess managementMetering

Work Mode

Work from Office

Job Type

Full Time

Job Description

Assist I2P Service Delivery Operation within business units/ local hub(s)/ 3rd Party to identify and resolve problems. Ensure I2P work is performed accurately, and timelines are met. Partner and build relationships with regional controllership team, and if applicable with 3rd party outsourced services provider to create a collaborative environment. Establish and maintain internal stakeholder partnerships, especially with Procurement and Finance Controllership organizations. Identify, maintain and monitor Service Level Agreements (SLAs) and performance against I2P key performance indicators (KPIs) to drive the function to achieve targeted objectives. Ensure compliance with company policies, accounting standards, and regulatory requirements. Drive continuous improvement initiatives to enhance the efficiency, accuracy, and effectiveness of accounts payable processes. Oversee invoice to pay process ensuring adherence to compliance controls. Perform other tasks, duties and responsibilities as assigned (i.e., back-up other team members as needed, etc.) Liaise with internal technical, admin team or third-party technical solution providers to assist with enhancements, break/fix, etc. Coordinate both internal and external audit requests. Provide inputs to Global Process Management and Transformation team, as it relates to operational improvements. Contribute and support implementation of future Target Operating Shared Services Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification: Solid multi-year experience in Accounts Payable (5 years+) Experience working in a shared service center accounts payable environment. Experience managing outsourced service providers (nice to have). Accounting, Finance, or related Business degree Strong analytical abilities to identify issues. Self-starter who can prioritize tasks and manage deadlines, navigate and be successful in a fast-paced, dynamic work environment as well as work with minimal oversight. Demonstrate both the ability and motivation to work collaboratively in a team environment, across functions.

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