1.0 - 31.0 years

0.17 - 0.24 Lacs P.A.

Ambattur Industrial Estate, Chennai

Posted:1 week ago| Platform: Apna logo

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Skills Required

supportservicequerymetrics

Work Mode

Remote

Job Type

Full Time

Job Description

Location - Ambattur Designation - Support Executive Roles & Responsibilites : · Handling customer e-mails received (Level 1). · Ensure service request, complaint and query are resolved to customer satisfaction. · Co-ordinate with internal team to ensure the request, complaint and query are closed in a timely manner. · Deliver best in class customer experience in the service interaction leading to improved VOC. · Ensure SLA’s, TAT’s, Productivity and Quality metrics are met as per defined targets. Ready to work in night shift & rotational shift. Rotational - Week off Salary (Depends on last drawn with proper documents) Hiring Manager - Raghuram

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