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7 Job openings at Employee Relations Associates Technology
About Employee Relations Associates Technology

Specializing in employee relations solutions and technology-driven HR platforms to enhance workplace relationships and engagement.

Technical Support

Not specified

5 - 10 years

USD 0.4 - 0.5 Lacs P.A.

Remote

Full Time

Job Title: Technical Support - Breakfix (Telecom Services)Location: USA - Remote UK Shift Job Overview:We are looking for a Tech Support - Breakfix Specialist to join our technical support team. This role focuses on troubleshooting and resolving technical issues related to telecom services and software solutions for our clients. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and experience handling support tickets via calls and digital channels.Key Responsibilities:Breakfix Support: Diagnose and resolve technical issues related to telecom services, software configurations, and connectivity.Ticket Management: Handle incoming and outgoing support calls while managing support tickets efficiently within SLA timelines.Troubleshooting & Resolution: Utilize logical problem-solving techniques, SQL queries, and JavaScript-based interfaces to troubleshoot system issues.Customer Assistance: Provide professional and clear guidance to clients on resolving their technical concerns.Documentation: Maintain accurate records of troubleshooting steps, resolutions, and customer interactions.Collaboration: Work closely with internal teams (engineering, development, and product teams) to escalate complex issues when needed.Quality Assurance: Ensure consistent follow-up and proactive communication to improve the customer experience.Qualifications:Experience in Technical Support (Breakfix, troubleshooting, or help desk roles preferred).Strong understanding of telecom services (VoIP, PBX, SIP, network configurations, etc.).Familiarity with SQL (basic query execution and troubleshooting).Knowledge of JavaScript-based interfaces (not coding, but interpreting logical statements).Excellent phone-based customer service skills with the ability to handle support calls effectively.Ability to manage multiple support tickets while maintaining high service levels.Preferred Skills:Experience in a business solutions or telecom services environment.Exposure to CRM or ticketing systems (Zendesk, ServiceNow, Freshdesk, etc.).Understanding of network troubleshooting and basic IT infrastructure.Why Join Us?Be part of a growing company that provides cutting-edge telecom and software solutions.Work in a collaborative, problem-solving environment with a team of technical experts.Competitive salary, benefits, and opportunities for professional growth.

Senior Salesforce Developer

Not specified

6 - 11 years

INR 20.0 - 30.0 Lacs P.A.

Work from Office

Full Time

Senior Salesforce DeveloperLocation: Mylapore, Chennai Work Mode: Work from Office Job Summary:We are seeking experienced Senior Salesforce Developers to join our dynamic team. In this role, you will play a key part in designing, developing, and implementing Salesforce solutions that drive business growth and enhance customer experiences. You will collaborate with stakeholders, lead technical initiatives, and mentor junior developers while ensuring best practices in Salesforce development.Qualifications & Skills:Education:Bachelors degree in computer science, IT, or a related field.Experience:5+ years of Salesforce development experience.Strong knowledge of Apex, LWC, Visualforce, SOQL, and Salesforce APIs.Experience in Salesforce integrations, data migration, and deployment tools.Preferred:Salesforce Certified Platform Developer II.Strong problem-solving and communication skills.Ability to work independently and in a team.Key Responsibilities:Gather and translate business requirements into Salesforce solutions.Develop and customize Apex classes, triggers, Lightning Web Components (LWC), and Visualforce pages.Configure Salesforce objects, workflows, process builders, and security settings.Integrate Salesforce with third-party systems using APIs.Lead code reviews, mentor junior developers, and enforce best practices.Troubleshoot issues and ensure high system performance.Stay updated with Salesforce releases and enhancements.

Netsuite Admin (Technical)- Opportunity For Remote / India

Not specified

5 - 10 years

INR 1.0 - 2.0 Lacs P.A.

Remote

Full Time

Position: Netsuite Admin (Technical)Type: 6 months contract then keep extendingLocation: Remote India Timing: 2:30 PM to 10:00 PMJob Description:NetSuite Administrator – Consulting Role (Remote, India)We are seeking an experienced NetSuite Administrator to support our Enterprise Systems team in a consulting capacity. This role involves managing NetSuite operations, providing technical support, and optimizing workflows.Key Responsibilities: User Management:Handle onboarding and offboarding of users within NetSuite. Customization & Maintenance:Create and modify reports and perform saved searches.Debug SuiteScripts (e.g., PO approval scripts) when needed.Maintain system integrity by managing transaction errors and data corrections. Process & Workflow Management:Manage NetSuite-related support requests via ZenDesk.Ensure compliance with approval processes and optimize workflows. Workstreams & Functional Knowledge:Finance: General Ledger (GL) understanding.Order to Cash (OTC): Order management, fulfillment, billing & invoicing, payment processing, reporting, and reconciliation.Procure to Pay (P2P): Purchase requisition, PO creation, receipt processing, invoice handling, payments, and reconciliation.Qualifications: 5+ years of experience as a NetSuite Administrator or in a similar role. Hands-on experience with the ZenDesk ticketing system. Strong knowledge of NetSuite Saved Searches, Reports, and Approval Processes. Understanding of Finance (GL), OTC, and P2P workflows. Basic SuiteScript debugging skills. Ability to work in IST time zone aligned with US business hours. If you are qualified, available, interested, planning to make a change, or know of a friend who might have the required qualifications and interest, please call me ASAP at 704-837-3374, even if we have spoken recently about a different position. If you do respond via e-mail please include a daytime phone number so I can reach you. In considering candidates, time is of the essence, so please respond ASAP. Thank you. Narendra Maheriya Lead Recruiter W: 704.397.1589 / (India Number – 704-837-3374) TalentBridge 6100 Fairview Road, Suite 500 Charlotte, NC 28210 TalentBridge.com Role & responsibilities Preferred candidate profile Perks and benefits

Oracle EBS SCM Consultants (Technical/Functional)

Not specified

5 - 10 years

INR 1.0 - 1.5 Lacs P.A.

Remote

Full Time

Job Title: Oracle EBS SCM Functional Consultant (Remote - Contract)Job Description:We are looking for an experienced Oracle EBS SCM Functional Consultant with expertise in Order to Cash (O2C) and Procure to Pay (P2P) modules. Location: Remote (Anywhere in India) Contract Duration: Initial 6 months Work Timing: 9:00 AM 6:00 PM ISTRequirements: 5+ years of experience as an Oracle EBS SCM Functional ConsultantStrong expertise in Order to Cash (O2C) and Procure to Pay (P2P) modulesHands-on experience in implementation, support, and enhancements of Oracle EBS SCMGood understanding of business processes, configurations, and troubleshootingAbility to work independently in a remote setupIf interested, please share your updated resume. Email: nmaheriya@talentbridge.com Phone: 7048373374Narendra MaheriyaStaffing Manager | TalentBridge

Salesforce Developer

Not specified

5 - 10 years

INR 15.0 - 30.0 Lacs P.A.

Work from Office

Full Time

Education:Bachelors degree in computer science, IT, or a related field.Experience:5+ years of Salesforce development experience.Strong knowledge of Apex, LWC, Visualforce, SOQL, and Salesforce APIs.Experience in Salesforce integrations, data migration, and deployment tools.Preferred:Salesforce Certified Platform Developer II.Strong problem-solving and communication skills.Ability to work independently and in a team.Key Responsibilities:Gather and translate business requirements into Salesforce solutions.Develop and customize Apex classes, triggers, Lightning Web Components (LWC), and Visualforce pages.Configure Salesforce objects, workflows, process builders, and security settings.Integrate Salesforce with third-party systems using APIs.Lead code reviews, mentor junior developers, and enforce best practices.Troubleshoot issues and ensure high system performance.Stay updated with Salesforce releases and enhancements.

EBS SCM R12 Functional Consultant

Not specified

5 - 10 years

INR 1.0 - 1.25 Lacs P.A.

Remote

Full Time

Job Title: Oracle EBS SCM R12 Functional ConsultantLocation: Remote (India)Job Type: Full-TimeJob Description:We are looking for an experienced Oracle EBS SCM R12 Functional Consultant with expertise in Procure-to-Pay (P2P) and Order-to-Cash (O2C) processes. The ideal candidate should have in-depth knowledge of Oracle EBS SCM modules and hands-on experience in implementing and supporting Oracle ERP solutions.Key Responsibilities:Provide functional expertise and support for Oracle EBS R12 Supply Chain Management (SCM) modules.Gather business requirements and translate them into Oracle ERP solutions.Configure and implement Procure-to-Pay (P2P) and Order-to-Cash (O2C) processes.Work with business users to resolve system issues and enhance business processes.Conduct functional testing, UAT, and support go-live activities.Collaborate with technical teams for customizations, integrations, and reports.Provide user training and documentation as needed.Required Skills & Experience:7+ years of experience as an Oracle EBS SCM Functional Consultant.Strong knowledge of Oracle EBS R12 SCM modules, including Purchasing (PO), iProcurement, Inventory (INV), Order Management (OM), Advanced Pricing, and Accounts Payable (AP).Hands-on experience in P2P and O2C business processes.Experience in implementing, upgrading, and supporting Oracle SCM solutions.Ability to conduct business analysis, gather requirements, and provide functional solutions.Experience working with SQL queries and Oracle tables for troubleshooting and reporting.Excellent communication and stakeholder management skills.Preferred Qualifications:Oracle EBS R12 implementation or upgrade project experience.Experience working with Oracle Financials and Manufacturing modules.Knowledge of integrations with third-party applications and middleware.How to Apply:Interested candidates can share their resumes at [nmaheriya@talentbridge.com].Or you can call me at 704-837-3374Thanks,Narendra Maheriya

Oracle Ebs Technical Consultant

Not specified

7 - 12 years

INR 15.0 - 20.0 Lacs P.A.

Remote

Full Time

Job Title: Oracle EBS Technical ConsultantJob Type: 6+ Months Contract (Extension Based on Performance & Client Needs) Work Schedule: Monday to Friday, 9 AM 6 PM IST (8 Hours/Day, 40 Hours/Week) Location: Remote (Laptop Provided) Interview Process: Single Round – 30-Minute Teams Video CallJob Description:We are looking for an experienced Oracle EBS Technical Consultant to join our team on a contract basis. The ideal candidate will have strong expertise in Oracle E-Business Suite (EBS) and Oracle Supply Chain Management (SCM) modules, along with hands-on experience in PL/SQL Development, RICE components, and Oracle Workflow.This is a full-time contractual role, and candidates will be required to resign from their current employment before joining.Key Responsibilities:Develop, customize, and support Oracle EBS applications, focusing on SCM modules. Work with RICE components (Reports, Interfaces, Conversions, Enhancements) to deliver technical solutions. Develop and optimize PL/SQL queries, stored procedures, and database triggers. Implement and support Oracle Workflow solutions as per business needs. Collaborate with functional teams to troubleshoot and resolve technical issues. Required Skills & Experience:Strong experience in Oracle EBS (Technical) with a focus on SCM Modules. Expertise in PL/SQL Development and database programming. Hands-on experience with RICE components (Reports, Interfaces, Conversions, Enhancements). Knowledge of Oracle Workflow and its customization. Ability to analyze, debug, and enhance existing Oracle applications. Additional Details:This is not a freelancing role—candidates must resign from their current job before joining. Company-provided laptop will be given for work. Quick one-round interview process via Microsoft Teams (30 minutes).

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