Engineer, Release Management

Job Description

Job Description Engineer, Release Management Gurgaon / Bangalore, India AXA XL offers risk transfer and risk management solutions to clients globally. We offer worldwide capacity, flexible underwriting solutions, a wide variety of client-focused loss prevention services and a team-based account management approach. AXA XL recognizes data and information as critical business assets, both in terms of managing risk and enabling new business opportunities. This data should not only be high quality, but also actionable - enabling AXA XL’s executive leadership team to maximize benefits and facilitate sustained unique features. Our Chief Data Office also known as our Enterprise Business Data Solutions team (EDS) is focused on driving innovation through optimizing how we leverage data to drive strategy and create a new business model - disrupting the insurance market. This role is part of the Data Build Management, which is responsible for supporting various teams to plan, build and support through the product lifecycle to ensure, performance stability and reliability of data solutions by providing world-class support. What You’ll Be DOING What will your essential responsibilities include? Provide top-class Build, Release Management, and DevSecOps functionalities and support for various data solutions owned and managed by the IDA organization. Analyze and mitigate risks (technical or otherwise) associated with data solution build and release delivery timelines. Provide support for data pipelines and DataOps in cloud and big data environments. Enforce governance and reporting, and ensure adherence to policies, standards, and best practices for Build Pipelines and Release Management. Plan the release of project deliverables and manage the release lifecycle. Communicate project-related tasks such as plans, timelines, and requirements. between different teams. Coordinate the release schedule and resources required based on third-party applications, defect backlogs, planned releases, and infrastructure updates. Identify risks that could delay the release and manage them to ensure that the scheduled scope and quality of the release is not affected. Track progress and identify issues, if any, while continuously working to improve the release process. Ensure that the release is planned according to requirements and budget. Schedule release readiness reviews before deployment and milestone reviews after each release. Create implementation and deployment plans in accordance with the release schedule. Plan and provide weekly updates on release activities. Lead Go-Live activities to ensure successful software deployment. Collaborate with relevant development teams responsible for building the automation tools used to develop and deploy the software. Attend CAB meetings to discuss release schedules with the team and identify any roadblocks. Maintain documentation related to build and release procedures, various notification lists, and dependencies. Demonstrate proactive communication with business users, development teams, technology, production support, delivery teams, and senior management. Establish a feedback loop by collaborating with internal and external teams. Partner with the Product and Production Support teams as a Build/Release/Technical Subject Matter Expert (SME) for new development or migration of re-architected product functionalities to the new cloud platform. Oversee the development and maintenance of Build and Release Management processes and their documentation. Build and maintain various critical monitoring processes, alerts, and overall health reports (performance and functional) for production and pre-production environments to be used by the Production Support Teams. Ensure timely and accurate completion of emergency release pipelines/processes in a manner that is auditable, testable, and maintainable. Ensure that all builds are consistent with solution design, security recommendations, and business specifications. Ability to work in a "Follow the Sun" support model, providing coverage across Digital Data Dev division responsibilities. Achieve and maintain the highest levels of business customer confidence and net promoter score (NPS). You will report to the Scientist, Digital Data Development. What You Will BRING We’re looking for someone who has these abilities and skills: Required Skills And Abilities A minimum of an Undergraduate University Degree in Computer Science or related fields with years of experience. Experience in systems integration, and developer support tools Azure DevOps, Docker, Kubernetes, Harness, CICD, release management, and configuration management, Python. Understanding of DataOps, ITIL and AGILE methodologies. Experience in building reports & dashboards using Excel, and Power BI. Relevant years of experience in supporting areas of Data Management. Own availability, scalability, and efficiency for day-to-day operations. Possess a robust understanding of Azure fundamentals (Microsoft AZ-900). Experience using tools like Git, JIRA, etc. Knowledge of artifact repositories such as JFrog and X-Ray. Desired Skills And Abilities Ability to troubleshoot issues and able to handle different types of user inquiries. Exercises judgment for decision-making on complex issues that impact the delivery. Makes recommendations to management on new processes, tools and techniques, or the development of new products and services. Possesses skills, awareness and consistent with project management, analytical and application skills. Consistently determines and executes basic research and/or referrals resiliently. Demonstrates level of experience/ability to influence, and understand business problems in technical terminology. Effective analytical and problem-solving skills. Extremely effective interpersonal skills and relationship building and able to liaise with staff at all levels in the organization. Excellent writing skills, with the ability to create clear requirements, specifications and documentation for data systems. Who WE are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at axaxl.com What we OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We’re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see axaxl.com/sustainability. Show more Show less