Role & responsibilities Flexibility to work during the US shift is essential.Legal Compliance: Proofread, edit, and fact-check legal/insurance documents for accuracy and consistency, according to a SOPs (if) provided by the client and ensure documents/policies/invoices are in compliance with regulatory and industry standards as well as the policies of clients.Advice and Support: Manage insurance inquiries, coordinate effectively with agents, handle CPI and EPI accords as per requirements, document clients requests, and finalizes policy adjustments. Additionally, assist insurance agents and client in resolving third party query.Analyse and Assist: Draw meaningful information from dispersed set of information and create informative MIS along with managing helpdesks including Insurances.Management: Manage the lifecycle of contracts, including drafting, reviewing, and finalizing agreements on required basis, including the basic vendor registration form and agreement.Team Coordination: Manage work closely with the Procurement, Risk Management teams, and senior members of the legal team, performing contract reviews for correct information including property owner entities Preferred candidate profile Qualification - LLB / B.A. LLB. 2-3 years work experience in a similar role. English language proficiency, both spoken and written, will be an important criterion. Should have experience working in a start-up kind of chaotic and high energy culture. Prior LPO legal role preferred. Proficiency with Outlook, Microsoft Word, Excel, PowerPoint. Experience reviewing and negotiating complex contract terms and conditions and data using agreements.Ability to work independently, plan and take initiative to accomplish objective in a timely manner with minimum supervision.Familiarity with using a contracts data management system/contracts repository platform, W-9, and COI.Perks and benefits Accidental Insurance (GPA) Extra protection for peace of mind.Highly Employee-Centric We focus on our employees growth, well-being, and work-life balance.Rewards and Recognition Program Acknowledge and reward outstanding performance.Employee Engagement Activities Regular fun activities to build team spirit and boost morale.Company Retreats & Outings Enjoy retreats and outings to relax and bond with your colleagues.Paid Time Off Generous paid leave to help you recharge.Training & Development Programs Access to a variety of learning and growth opportunities.Pick-Up and Drop Facility (Only for US Shift Timings) Hassle-free commuting for night shifts.Meal Allowance Enjoy meal allowances during working hours.Night Shift Allowance Additional compensation for working night shifts.Overtime Payment Extra pay for any overtime hours worked.Collaborative and Inclusive Culture We embrace diversity and ensure that everyone feels valued and heard.

Role & responsibilities Flexibility to work during the US and rotational shift is essential.Message intake & dispersal.Providing support through voice, chat, or calls.Scheduling & appointment setting.Order intake.Opening trouble tickets.Email response.Monitoring system alerts.Immediate notification of emergent issues and more.After Hours Emergency Call Handling.Complaints and Escalation Handling.Preferred candidate profile Looking for someone having 1 to 4 years of relevant experience.Should know Spanish.A welcoming voice with an upbeat tone.Typing speed must be over 25 WPM. A test will be administered.Excellent customer service and computer literacy skills.Excellent command of grammar and spelling must be adept at paying attention to detail.Flexible, a team player with exceptional verbal and communication expertise.Computer skills in a Windows-based environment.Must be available to work a weekend day (Sat or Sun each week).Training will last approximately one week. In your second week, you will move to your new set schedule.Good attendance & schedule adherence following. Perks and benefits Comprehensive Health Insurance (GMC) Health coverage for you and your family.Accidental Insurance (GPA) Extra protection for peace of mind.Highly Employee-Centric We focus on our employees growth, well-being, and work-life balance.Rewards and Recognition Program Acknowledge and reward outstanding performance.Employee Engagement Activities Regular fun activities to build team spirit and boost morale.Company Retreats & Outings Enjoy retreats and outings to relax and bond with your colleagues.Paid Time Off Generous paid leave to help you recharge.Training & Development Programs Access to a variety of learning and growth opportunities.Pick-Up and Drop Facility (Only for US Shift Timings) Hassle-free commuting for night shifts.Meal Allowance Enjoy meal allowances during working hours.Night Shift Allowance Additional compensation for working night shifts.Overtime Payment Extra pay for any overtime hours worked.Collaborative and Inclusive Culture We embrace diversity and ensure that everyone feels valued and heard.

Role & responsibilities Flexibility to work during rotational shift is essential.Validate AI-generated alerts from the system and respond appropriately to potential security threats.Monitor live video feeds from CCTV cameras to detect suspicious or unusual activities.Conduct regular checks of recorded footage to investigate incidents and provide reports as needed.Respond promptly to alarms and security incidents, coordinating with on-site security personnel and law enforcement as necessary.Maintain detailed logs of all surveillance activities and incidents.Ensure all CCTV equipment is functioning correctly and report any malfunctions or issues to the technical support team.Follow established protocols and procedures for handling security breaches and emergencies.Collaborate with other security team members to enhance overall security measures.Maintain confidentiality and handle sensitive information with discretion.Provide support in developing and implementing new surveillance strategies.Conduct periodic reviews of surveillance footage to identify and document patterns or trends that may pose security risks.Preferred candidate profile Experience with AI-based surveillance systems is a plusStrong attention to detail and excellent observational skills.Excellent analytical and problem-solving skills.Proficiency in using Remote monitoring of CCTV systems and related technology.Call center experience will be an added advantage.Good communication skills and the ability to write clear and concise reports.Ability to work under pressure and handle emergency situations effectively.Perks and benefits Comprehensive Health Insurance (GMC) Health coverage for you and your family.Accidental Insurance (GPA) Extra protection for peace of mind.Highly Employee-Centric We focus on our employees growth, well-being, and work-life balance.Rewards and Recognition Program Acknowledge and reward outstanding performance.Employee Engagement Activities Regular fun activities to build team spirit and boost morale.Company Retreats & Outings Enjoy retreats and outings to relax and bond with your colleagues.Paid Time Off Generous paid leave to help you recharge.Training & Development Programs Access to a variety of learning and growth opportunities.Pick-Up and Drop Facility (Only for US Shift Timings) Hassle-free commuting for night shifts.Meal Allowance Enjoy meal allowances during working hours.Night Shift Allowance Additional compensation for working night shifts.Overtime Payment Extra pay for any overtime hours worked.Collaborative and Inclusive Culture We embrace diversity and ensure that everyone feels valued and heard.

Role & responsibilities Flexibility to work during the US shift is essential. Experience in collections (i.e. dealing directly with US tenants over phone to explain ledger balances to improve rent collection rates). Preferable candidate would have affordable housing experience. Ensure daily production is completed for entire team as per SLA. Assign workflow in case of absenteeism. Ensure payments dashboard alerts are cleared on daily basis. Provide process training to new joiners. Mentoring the team on new techniques. Timely Response to queries raised by team members. Requesting & hiring new staff with full utilization of resources. Escalating open items with client. Conducting regular team meetings. Reviewing complete production cycle on monthly basis. Creating/Updating SOPs as and when required. Continuously work on process improvement. Periodically updating the management about team and individual team members performance. Capability to handle additional responsibilities as per the process requirement. Preferred candidate profile Strong written and oral skills. Accurate with a strong attention to detail. Proficient in Microsoft Suite (Excel, Word etc.). Yardi experience required for bank reconciliation, receipt postings, HAP postings etc. Able to effectively present information and respond to questions from management and associates Perks and benefits Comprehensive Health Insurance (GMC) Health coverage for you and your family.Accidental Insurance (GPA) Extra protection for peace of mind.Highly Employee-Centric We focus on our employees growth, well-being, and work-life balance.Rewards and Recognition Program Acknowledge and reward outstanding performance.Employee Engagement Activities Regular fun activities to build team spirit and boost morale.Company Retreats & Outings Enjoy retreats and outings to relax and bond with your colleagues.Paid Time Off Generous paid leave to help you recharge.Training & Development Programs Access to a variety of learning and growth opportunities.Pick-Up and Drop Facility (Only for US Shift Timings) Hassle-free commuting for night shifts.Meal Allowance Enjoy meal allowances during working hours.Night Shift Allowance Additional compensation for working night shifts.Overtime Payment Extra pay for any overtime hours worked.Collaborative and Inclusive Culture We embrace diversity and ensure that everyone feels valued and heard.

Role & responsibilities 1. Flexibility to work in the US shift is essential. 2. Team Management:Lead and supervise the CCTV monitoring team, including scheduling shifts, assigning tasks, and providing training.Conduct regular performance evaluations and provide feedback to team members.Foster a positive and collaborative work environment.3. Surveillance Operations:Oversee the monitoring of CCTV cameras across all managed properties to ensure continuous surveillance.Ensure all incidents are recorded accurately and timely.Review and analyze CCTV footage as required for investigations or audits.4. Security Protocols:Develop and implement standard operating procedures (SOPs) for CCTV operations specific to property management.Ensure compliance with all relevant laws and regulations regarding surveillance and privacy.Coordinate with property management and security personnel to enhance overall security measures.5. Incident Management:Respond to and manage security incidents within the properties, coordinating with emergency services and internal stakeholders as necessary.Prepare detailed incident reports and maintain a log of all security activities.Conduct regular drills and training sessions to ensure the team is prepared for various scenarios.6. Technology Management:Ensure all CCTV equipment is maintained and functioning properly.Coordinate with IT and maintenance teams for repairs and upgrades of surveillance systems.Stay updated on the latest surveillance technology and recommend upgrades as necessary.7. Reporting and Documentation:Generate regular reports on surveillance activities and security incidents specific to each property.Maintain accurate records of all monitoring activities and ensure proper documentation is filed.Present findings and reports to senior management and property owners as required.Preferred candidate profile Minimum of 8 years in a security or surveillance role within property management, with at least 3 years in a supervisory or managerial position.Strong leadership and team management abilities.Excellent analytical and problem-solving skills.Proficiency in using Remote monitoring of CCTV systems and related technology.Strong communication and interpersonal skills.Ability to work under pressure and handle emergency situations effectively.Perks and benefits Comprehensive Health Insurance (GMC) Health coverage for you and your family.Accidental Insurance (GPA) Extra protection for peace of mind.Highly Employee-Centric We focus on our employee's growth, well-being, and work-life balance.Rewards and Recognition Program Acknowledge and reward outstanding performance.Employee Engagement Activities Regular fun activities to build team spirit and boost morale.Company Retreats & Outings Enjoy retreats and outings to relax and bond with your colleagues.Paid Time Off Generous paid leave to help you recharge.Training & Development Programs Access to a variety of learning and growth opportunities.Pick-Up and Drop Facility (Only for US Shift Timings) Hassle-free commuting for night shifts.Meal Allowance Enjoy meal allowances during working hours.Night Shift Allowance Additional compensation for working night shifts.Overtime Payment Extra pay for any overtime hours worked.Collaborative and Inclusive Culture We embrace diversity and ensure that everyone feels valued and heard.

Duties & Responsibilities:Flexibility to work in the US shift is essentialMessage intake & dispersal.Providing support through voice, chat, or calls.Scheduling & appointment setting.Order intake.Opening trouble tickets.Email response.Monitoring system alerts.Immediate notification of emergent issues and more.After Hours Emergency Call Handling.Complaints and Escalation Handling.Preferred candidate profile Looking for someone having 0.6 months to 4 years of relevant experience.International Customer Service experience is preferred.A welcoming voice with an upbeat tone.Typing speed must be over 25 WPM. A test will be administered.Excellent customer service and computer literacy skills.Excellent command of grammar and spelling must be adept at paying attention to detail.Flexible, a team player with exceptional verbal and communication expertise.Computer skills in a Windows based environment.Must be available to work a weekend day (Sat or Sun each week).Training will last approximately one week. On your second week, you will move to your new set schedule.Good attendance & schedule adherence following. Perks and benefits Comprehensive Health Insurance (GMC) Health coverage for you and your family.Accidental Insurance (GPA) Extra protection for peace of mind.Highly Employee-Centric We focus on our employees growth, well-being, and work-life balance.Rewards and Recognition Program Acknowledge and reward outstanding performance.Employee Engagement Activities Regular fun activities to build team spirit and boost morale.Company Retreats & Outings Enjoy retreats and outings to relax and bond with your colleagues.Paid Time Off Generous paid leave to help you recharge.Training & Development Programs Access to a variety of learning and growth opportunities.Pick-Up and Drop Facility (Only for US Shift Timings) Hassle-free commuting for night shifts.Meal Allowance Enjoy meal allowances during working hours.Night Shift Allowance Additional compensation for working night shifts.Overtime Payment Extra pay for any overtime hours worked.Collaborative and Inclusive Culture We embrace diversity and ensure that everyone feels valued and heard.