Mortgage experience along with Support , Admin functions of Encompass tool. Admin/configuration(maintenance & optimization, Reporting & Analysis, support & troubleshooting) experience is preferred along with BA skills

Role & responsibilities • Accounting / Finance Graduate / Post Graduate. Qualified Accountants or Intermediate Accountants preferred • 5-8 year relevant experience. Should have BPO (third party vendor) exposure of at least 2 years. • Proven people management skills. • Functional / domain knowledge of F&A processes • Good analytical skills and experience on process simplification / transformation Typical Responsibilities include: a) Manage team and take Operations Manager Typical Responsibilities include on a need basis b) Act as single point of contact for client (for Operational issues) c) Train team members on various processes and domain related requirements d) Identify and execute transformation projects e) Act as a knowledge manager (Documentation, updating, version control) f) Ensure quality of the deliverables