JOB DESCRIPTION: Customer Success Representative WHO WE ARE: At eigital, we drive progress by enabling global organizations to stay ahead in an ever-changing technological, societal, and cultural landscape. We are dedicated to reimagining impact and shaping the future with software of tomorrow. WHAT WE ARE LOOKING FOR We are seeking a qualified and experienced Customer Service Representative and Content Writer to join our dynamic team. KEY RESPONSIBILITIES: Responsibilities as a Customer Success Representative , you will be responsible for ensuring the delivery of exceptional customer service and support through our cloud-based technology solutions. You will work closely with cross-functional teams to develop and implement effective strategies for customer engagement and satisfaction, focusing on mobile and web-based applications. KEY RESPONSIBILITIES: Obtain all relevant information to handle product and service inquiries. Deal directly with customers either by telephone or electronically. Provide remote support to our customers and respond to their inquiries promptly. Create customer satisfaction in every call/chat that comes into the system. Making outbound sales and scheduling demos for our inside sales agents. Handle and resolve customer complaints. Record details of inquiries, comments, and complaints. Communicate and coordinate with internal departments. Utilize your free time to review the content created for our company and provide valuable feedback. This includes helpdesk articles and training materials within Trainual. Assist in creating and editing content for the company, ensuring high-quality and engaging materials. PREFERRED QUALIFICATION Previous documented SaaS Experience. At least 2 years of experience in customer-facing roles (Customer Service or Customer Success). Excellent interpersonal verbal and written communication skills. Ability to work independently, a positive attitude and a team player mentality. Proficiency in MS Office applications. Excellent customer-focused service skills. Proficiency in using Canva for content creation. Attention to detail, aptitude for learning and a passion for solving problems. Basic proficiency in all common office technology and general computer savvy-ness. Basic proficiency in Microsoft Suite, Zoom, Basecamp, TimeDoctor and Google Drive. Effective writing and communication skills. Ability to take initiative and manage multiple tasks and projects. Excellent interpersonal and organizational skills. A track record of closing deals. Self-motivated, creative, and flexible with the ability to perform well under pressure. Ability to work in a fast-paced, entrepreneurial environment. Strong communication and presentation skills. Ability to take initiative and manage multiple tasks and projects. A PLUS IF YOU HAVE: Experience in the SaaS, restaurant, hospitality, and food service industry. Knowledge of restaurant operations is a plus. Start-up experience (we love entrepreneurs!). HOW WE WORK Full-time work schedule This role is intended for highly skilled contractors only; please do not apply if you do not meet this criterion. Usage of timedoctor (time and task tracking software) is mandatory for all team members; please ensure youre comfortable with this before applying. This role is intended for highly skilled individuals only; please do not apply if you do not meet this criterion COMPENSATION PHP 20,000 - 25,000 monthly (Based on experience) ABOUT At eigital, we drive progress by enabling global organizations to stay ahead in an ever-changing technological, societal, and cultural landscape. We are dedicated to reimagining impact and shaping the future with software of tomorrow.. Leveraging AI, software development, and data-driven insights, we enhance customer experiences, modernize operational frameworks, and unlock untapped value. From initial concept to full execution, we help set ambitious yet attainable goals for digital transformation, equipping our partners with the speed and agility needed to thrive. We are dedicated to reimagining impact and shaping the future. Next Steps, Apply Here:

JOB DESCRIPTION: Graphic Designer WHO WE ARE: At eigital, we drive progress by enabling global organizations to stay ahead in an ever-changing technological, societal, and cultural landscape. We are dedicated to reimagining impact and shaping the future with software of tomorrow. WHAT WE ARE LOOKING FOR: We are seeking an experienced and skilled Graphic Designer with a knack for managing design teams to provide original and innovative visual solutions. The ideal candidate possesses exceptional design skills combined with leadership capabilities to steer and inspire a team of creative professionals. KEY RESPONSIBILITIES: As a Graphic Designer, your core responsibility will be producing visual assets that effectively communicate our brand message across multiple channels. You will partner with marketing, sales, and product teams to create designs that resonate with our target audience and drive engagement. KEY RESPONSIBILITIES: Conceptualize and design a wide array of graphics, including web pages, banner ads, social media imagery, email campaigns, and corporate collateral. Execute designs with high visual impact that align with our branding and marketing objectives. Skillfully use a variety of design tools, including advanced knowledge of Canva, to produce quick and engaging content. Regularly utilize Adobe Creative Suite (Photoshop, Illustrator, InDesign) for more complex and refined designs. Collaborate with teams to refine designs and secure final approvals for production. Adapt designs for different formats and platforms, ensuring consistency and quality. Offer fresh and innovative ideas to keep our brands visual content current and compelling. Contribute to the creative process with exceptional design solutions. Thoroughly understand brand guidelines and apply them to all creative work. Manage multiple projects simultaneously while paying close attention to details and deadlines. Manage and prioritize multiple projects and team tasks, ensuring adherence to deadlines and budget requirements. Evaluate the performance of the design team and assist in setting career goals and performance metrics. PREFERRED QUALIFICATION: Bachelor s degree in Graphic Design or a related field. Minimum of 3-5 years of experience as a Graphic Designer, with a strong emphasis on digital design. A well-rounded portfolio showcasing expertise in graphic design across various media. Proficiency with design software, including Adobe Creative Suite and Canva. Experience with digital content creation tools and understanding of design processes for social media platforms. Strong typography, layout, and visual design skills. Ability to work effectively both independently and as part of a team. Excellent time management skills with the ability to handle multiple projects at once. Strong communication skills and the ability to articulate design concepts to non-design team members. Experience with motion graphics, video editing, and web design would be advantageous. Up-to-date with the latest design trends and technologies. HOW WE WORK: Full-time position and remote set-up This role is intended for highly skilled contractors only; please do not apply if you do not meet this criterion. Usage of timedoctor (time and task tracking software) is mandatory for all team members; please ensure youre comfortable with this before applying. This role is intended for highly skilled individuals only; please do not apply if you do not meet this criterion ABOUT At eigital, we drive progress by enabling global organizations to stay ahead in an ever-changing technological, societal, and cultural landscape. We are dedicated to reimagining impact and shaping the future with software of tomorrow.. Leveraging AI, software development, and data-driven insights, we enhance customer experiences, modernize operational frameworks, and unlock untapped value. From initial concept to full execution, we help set ambitious yet attainable goals for digital transformation, equipping our partners with the speed and agility needed to thrive. We are dedicated to reimagining impact and shaping the future. Next Steps, Apply Here: