As a Senior Software Engineer, you will play a crucial role in shaping our product, writing high-quality code, and collaborating closely with cross-functional teams. This position requires strong problem-solving abilities, deep product thinking, and the ability to write code that captures real-world complexities succinctly. Key Responsibilities: Design and Development : Write clean, maintainable, and scalable code, primarily in Python and JavaScript, that reflects real-world concepts and solves customer problems effectively. Collaboration : Work closely with Product Managers to understand requirements, participate in product discussions, and help shape the future of our platform. Problem Solving : Break down complex problems into smaller parts, design efficient solutions, and resolve technical challenges in a collaborative environment. Code Quality : Participate in code reviews, advocate for best practices, and contribute to a culture of continuous improvement. Mentorship : Guide and mentor junior engineers, fostering a collaborative and supportive remote work culture. Cross-functional Communication : Maintain clear and effective communication with Product, QA, and other developers to ensure alignment on product goals and development efforts. Remote Work Management : Demonstrate strong self-management and communication skills in a remote work environment, ensuring timely delivery and updates on tasks and projects. Qualifications: 2- 3 years of experience in software development, with a focus on Python and JavaScript. Proven ability to solve complex problems and think deeply about the product. Experience working in a SaaS company or similar environment is preferred. Strong understanding of software development principles, including OOP and design patterns. Experience with frameworks such as Django (Python) and React or Node.js (JavaScript). Exceptional communication skills, particularly in a remote team setting. Ability to work effectively in a fast-paced, collaborative environment. Nice-to-Have Skills: Experience with microservices architecture and containerization technologies (Docker, Kubernetes). Familiarity with CI/CD pipelines and DevOps practices. Prior experience mentoring junior engineers or leading small teams.

Requirements: 1. 1+ years of experience as a technical support engineer / Service Desk Engineer. 2. Strong Enterprise Experience is required. (preferably US Market). 3. Team orientation - Excellent interpersonal skills and ability to establish strong relationships with customers and internal teams. 4. Experience with a customer support software such as Freshdesk and experience using a software defect tracking system such as JIRA. 5. Dedication to customer service in both words and actions. 6. Ability to handle multiple tasks with changing priorities and capable of handling frequent interruptions positively. 7. Self-motivated with critical attention to detail and appreciation for record keeping principles and systems. 8. Demonstrate strong follow-through and consistently keep commitments to customers and peers. 9. Data skills: familiarity with SQL joins, group, union operations and strong knowledge of data structures. 10. Passionate to solve mathematical problems. 11. Exceptional written and verbal communication skills. 12. We provide 24x7 support for our customers, so we expect you to be available as needed for after-hours production emergencies. Responsibilities: 1. Provide daily coordination and guidance to the team for processing incoming queries to ensure courteous, timely, high quality, and effective responses to customer issues. 2. Lead and participate in continuous improvement projects that enhance the quality or efficiency of support. 3. Be a product champion and assist the team in solving complex requirements / issues raised by the customers. 4. Develop action plans to address areas of concern identified in customer satisfaction surveys. 5. Promote the use of product documentations to improve customer satisfaction and reduce costs. 6. Collaborate with internal teams and represent the customers for identifying solutions and workarounds. 7. Following standard procedures for the proper escalation of unresolved issues to the appropriate internal teams. 8. Document knowledge in the form of FAQs and knowledge base articles. 9. Handle high MRR customers and reputed brands. Job Timing: This position requires working from 7:30 PM to 4:30 AM IST. To support you during these hours, cabs and food will be provided.

Responsibilities Own and execute features from ideation to shipping. Be part of a fast-paced environment and collaborate with cross-functional teams to design, build, and roll out products to drive positive customer outcomes. The opportunity to work closely with the CEO and CTO to shape the product and drive business outcomes Own specific product areas modules: Form new hypotheses, write PRD (Product Requirements Document), and collaborate with designers engineers to execute What we are looking for 3+ years of experience as a Product Manager. B2B SaaS experience is a plus Demonstrable previous experience in building and shipping at a rapid pace A "do whatever it takes" attitude to make the product successful, whether that means writing a QA plan or hunting down the root cause of a user s frustration You have a nose for great products and advocate for new features with qualitative and quantitative reasoning. Can differentiate between good and great UI/UX A self-starter mindset; you care deeply about crafting products to a world-class standard Work Location: Chennai

Responsibilities (what you will do) Collaborate with an experienced founding team to build and scale a world-class SaaS product. Utilize cutting-edge technologies to tackle challenging problems. Participate in the early stages of product development, experiencing the joy of building a product from the ground up. Contribute to the entire development lifecycle, from concept and design to testing and deployment. Work closely with cross-functional teams, including designers and product managers, to deliver high-quality software solutions. Fullstack (or) Backend Developer: Expectations (what we are looking for) 1-3 years of experience as a Software Development Engineer (SDE), preferably in a B2B SaaS environment. Strong understanding of computer science fundamentals, including data structures, algorithms, and object-oriented programming. Strong problem-solving skills and ability to work independently or as part of a team. Experience working in fast-paced, dynamic environments. Proven ability to write high-performance, clean, and maintainable code. Familiarity with one or more storage technologies like Postgres, Snowflake, Redis or similar. Excellent communication skills and a proactive attitude towards learning and development. Familiarity with unit testing, integration testing, and quality assurance practices. Experience with Django and Python is a plus. Experience with CI/CD pipelines and deployment processes is an advantage. Proficiency with React and state management libraries such as MobX. (Mandatory for Fullstack Developer)

Requirements:1+ years of experience as a technical support engineer / Service Desk Engineer.Strong Enterprise Experience is required. (preferably US Market). Team orientation Excellent interpersonal skills and ability to establish strong relationships with customers and internal teams.Experience with a customer support software such as Freshdesk and experience using a software defect tracking system such as JIRA.Dedication to customer service in both words and actions. Ability to handle multiple tasks with changing priorities and capable of handling frequent interruptions positively.Self-motivated with critical attention to detail and appreciation for record keeping principles and systems.Demonstrate strong follow-through and consistently keep commitments to customers and peers.Data skills: familiarity with SQL joins, group, union operations and strong knowledge of data structures.Passionate to solve mathematical problems.Exceptional written and verbal communication skills.We provide 24x7 support for our customers, so we expect you to be available as needed for after-hours production emergencies.Job Timing:This position requires working from 7:30 PM to 4:30 AM IST. To support you during these hours, cabs and food will be provided.Responsibilities:Provide daily coordination and guidance to the team for processing incoming queries to ensure courteous, timely, high quality, and effective responses to customer issues.Lead and participate in continuous improvement projects that enhance the quality or efficiency of support.Be a product champion and assist the team in solving complex requirements / issues raised by the customers.Develop action plans to address areas of concern identified in customer satisfaction surveys.Promote the use of product documentations to improve customer satisfaction and reduce costs.Collaborate with internal teams and represent the customers for identifying solutions and workarounds.Following standard procedures for the proper escalation of unresolved issues to the appropriate internal teams.Document knowledge in the form of FAQs and knowledge base articles.Handle high MRR customers and reputed brands.Interview Levels: Round 1: Online Assesment (To evaluate Problem Solving & Technical skills - Data, SQL etc.) Test link will be shared by via Test Gorilla as an Email.Round 2: Discussion with Customer Experience Team Round 3: Discussion with Customer Experience TeamRound 4: HR Discussion & Offer Roll-Out. Who are we?Everstage is a fast-growing B2B SaaS startup founded in 2020 by Siva Rajamani (Freshworks alum) and Vivek Suriyamoorthy (D.E.Shaw alum) in the Sales Performance Management category. We have raised $40 M USD in funding so far. In less than four years, we were able to win customers across four continents and count several known global companies like Paychex, Postman, Chargebee, Hackerrank, Wiley, Diligent etc., as our customers. Thanks to the rapid early traction and customer love, we became a Leader in the Sales Compensation category on G2 Crowd within 12 months of product launch and have retained our #1 spot for the past four consecutive quarters. Want to know more about working at Everstage? Read why our employees love it here on Glassdoor. Whats in it for you?Great opportunity: We genuinely care about everyone we hire. Youll learn new things and grow no matter how experienced you are; you will be working with experienced founders, leadership members & peers with a deep understanding of SaaS & the domain.Great culture: An open, fun, and exciting startup culture that empowers its people to champion big problems with the freedom to think and innovate.Growth: If you want to sit on a rocketship for career growth, heres your chance.Impact: You get to be part of a global, passionate team in a fast-paced and growth-oriented environment. The team has a work philosophy of being high on ambition, ownership, and a bias for action.Compensation & Other Benefits Total CTC: Best in the IndustryMedical Insurance: 5 Lac floating amount for 5 family members. (Parents, spouse, kids). Accident Insurance: 10 Lac for self. Mental Wellness Program (unlimited free clinical counselling with a psychologist) Hybrid working from our Chennai office.Transportation, food & recreation, indoor play area etc.Flexible leave policy with an open door culture. Macbook for all & goodies, frequent parties & loads of fun :)