Executive Administrative Assistant

Job Description

Company Description Magnum Group, established in 1993 and headquartered in Bhopal (MP), is an ISO 9001:2008 and ISO 27001:2013 certified company with over 2000+ staff. Specializing in BPO-BPM services, Contact Centers, HRO, IT solutions, and operations & maintenance, we cater to government and private clients across sectors like Telecom, E-Governance, and E-Commerce. Our security division offers manpower, administration, and safety solutions, with a vision to be a preferred partner in BPO, O&M, utility, and security services. Role Description This is a full-time on-site role for a Chat Support Executive at Magnum Group in Bhopal. The Chat Support Executive will be responsible for providing chat support services, handling customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving. Qualifications Administrative Assistance and Executive Administrative Assistance skills Phone Etiquette and Communication skills Clerical Skills proficiency Customer service experience is a plus Ability to multitask and prioritize tasks Strong attention to detail and organizational skills Fluency in multiple languages is beneficial Minimum high school diploma, with additional certifications in customer service or related fields preferred Show more Show less