Executive - Client Servicing

Job Description

1. Serve as a day-to-day point of client contact 2. Writing creative briefs & minutes of the meeting and de-briefing the team 3. Research and prepare client presentations, reports and conduct in-person client meetings 4. Research on industry & competitor trends to apply best practices to client portfolio 5. Understanding client goals/objectives and their creative requirements 6. Work jointly with the internal team to drive strategy & development 7. Identify growth opportunities from the client portfolio and drive revenue by upselling 8. Research & keep current on emerging online trends and best practices within the Creative Industry. 9. Maintaining profitability of all the projects and completing projects within stipulated timelines. 10. Keeping a track of all the payment milestones for the projects. 11. Being a part of brainstorming sessions with the creative team to facilitate good campaigns. Roles and Responsibilities : - Desired Candidate Profile - Minimum of 1 year experience managing clients in a Creative Agency - Great communication, presentation skills, and client servicing skills - Excellent time management and organizational skills - Proactive and a Self-Starter - Strategic thinker with hands-on experience