Executive - Customer Care

1 - 2 years

8.0 - 14.0 Lacs P.A.

Mumbai

Posted:2 weeks ago| Platform: Naukri logo

Apply Now

Skills Required

Customer ServiceCustomer SupportCustomer ExperienceSocial mediaafter sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Designation: Customer care executive - Handling customer complaints and providing excellent service. - Providing feedback to the managers and management about customer experience. - Monitoring quality of after sales service provided to customers. - Follow up with respective brand for customer complaints. - Providing immediate solutions and cross selling our other products. - Increasing store rating on social media platforms. Timings: Mon to Sat: 10:00 to 07:30 Sunday fixed off. All Festivals working. Industry: Electronic retail

Broadcasting Equipment Manufacturing
Mumbai

RecommendedJobs for You

Noida, New Delhi, Gautam Buddha Nagar, Gurugram, Greater Noida, Delhi / NCR