Executive - Mall Operations

2 - 5 years

2.0 - 5.0 Lacs P.A.

Thane

Posted:3 months ago| Platform: Naukri logo

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Skills Required

Mall OperationsCustomer ServiceFloor ManagementCommunication SkillsHospitalityGuest ServiceGuest RelationsOperations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Any shifts between 8 am to 10 pm Managing day-to-day operations and coordinating with internal and external customers. (H/K, Customers, Security, Retailers, Engineering) To ensure Hygiene in terms of H/K, Facade Cleaning, Pest Control, Horticulture Management, & Waste Management. Handling of VIP/Celebrity Guest and their movement in Mall. To ensure customer complaints are resolved within the time frame. Being responsible for following and maintaining various checklist Ensuring smooth coordination across various departments. Managing various mall services and ensuring customer satisfaction

Real Estate
Mumbai Maharashtra

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