0 - 4 years
3.0 - 5.0 Lacs P.A.
Gurgaon
Posted:3 months ago| Platform:
Work from Office
Full Time
As Patient Care Specialist, you will serve as a crucial link between the company and our patients. Your primary responsibilities will include: Patient Engagement & Education - Conduct structured discussions, clearly explaining HexaHealths specialized services to ensure patients understand the benefits and support available for high-acuity care. Personalized Recommendations - Assess patient health profiles to recommend suitable specialists and hospitals, coordinating their consultation and ongoing treatment journey. Medical Report Guidance - Review and explain patient reports confidently, using your knowledge to clarify treatment options and address patient concerns. Continuous Patient Support - Guide patients through each stage of their healthcare process, offering empathetic support and resolving queries to ensure a positive experience. Building Healthcare Partnerships - Develop strong connections with hospital network & doctors to deepen your expertise, allowing you to offer well-informed patient support. Revenue & Patient Conversion Impact - Drive patient engagement effectively, contributing to conversion rates and revenue growth by supporting well-informed healthcare decisions.
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