Job Description

LAPTOP, TWO WHEELER & DRIVING LICENSE MANDATORY. Eligibility Criteria: Candidates should be comfortable in fieldwork. Candidates should know the vernacular language. Roles and Responsibilities: Conduct field visits to meet clients and strengthen relationships. Collaborate with marketing and sales teams to develop retention strategies. Analyze customer data to identify trends and areas for improvement. Proactively engage with customers in person to address concerns and gather feedback. Resolve customer issues promptly and effectively, both in person and remotely. Educate customers on product features and updates during field visits. Monitor key performance indicators (KPIs) related to retention and implement improvement strategies. Collaborate with other departments to enhance the overall customer experience.