Job Description

Experience in a call center or customer service environment (6 months max) Good Communication Skills (Hindi / English + Any regional language) Should be fluent in Hindi & any regional language Effective and Timely Communication Building up a Good Image and Rapport Good Confidence To work for both voice & non-voice process Research Skills Flexible on working hours (6 days working / Sunday week off) Ability to learn and execute the learning at work faster and efficiently Work commitment Basic knowledge of Computers -Typing speed of 30 - 35 wpm Provide customers with product and service information Manage and resolve customer complaints Identify and escalate priority issues Complete call logs Skills Required: Good Communication Skills,Good Confidence,Research,listening skills, Candidate Attributes: Listening skills Problem analysis and problem-solving Customer service orientation Attention to detail Adaptability Teamwork High energy level