Job Role: To Manage / Drive the outsource collection agencies & recruit good collection /tracing agencies for the region, as per the requirement. Ensure end to end recovery process& ensures delivery against the targets.Job Description:To manage a portfolio of unsecured non-performing loans (NPL) and formulating strategies for recovery action. •To provide effective management information support for diligent monitoring of NPL accounts and in ensuring prompt follow up actions. •Able to work on modern systems for operations & recovery/collection. •Allocate written off accounts to collection agencies and monitor the progress/ performance and drive on recovery targets. •Foster effective communication with internal teams and external channels for transparent recovery processes. •Effectively lead, manage and develop collections agencies across current and new open cities. Need to be flexible to travel across the cities very frequently or as & when it is required. •Provides insight and direction to the agencies & demonstrate the ability to lead and train others. •Engage in direct negotiations with customers by telephone or in person to determine the reason for default & to provide appropriate solutions to recover the outstanding amount, resolve disputes and safeguard financial interests. •Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. •Timely revert on all escalation cases & ensure the recovery/collection hygiene is in control. •Collaborate with legal unit to execute recovery strategies within legal frameworks to recover the outstanding dues from the chronic defaulters. •To engage with customers who responded to our legal actions for loan recovery/collections. •Analyze market trends and transaction data, proposing recovery strategies based on quantitative analysis. •To assist in the administrative functions of Loan Recovery as assigned. •Manage operation activities with respect to Repayments and Debit authorizations. •Follow laid down processes by the Regulators and the company. Qualifications & Experience required:6-9 Years of experience in Recovery for Unsecured Loans. •Experience in managing Volumes. •Experience in managing unsecured digital lending products is mandatory. •Graduation degree compulsory

Job Role: To Manage / Drive the outsource collection agencies & recruit good collection /tracing agencies for the region, as per the requirement. Ensure end to end recovery process& ensures delivery against the targets.Locations:Bangalore -2Hyderabad- 1Chennai- 1Visakhapatnam -1Job Description:To manage a portfolio of unsecured non-performing loans (NPL) and formulating strategies for recovery action. •To provide effective management information support for diligent monitoring of NPL accounts and in ensuring prompt follow up actions. •Able to work on modern systems for operations & recovery/collection. •Allocate written off accounts to collection agencies and monitor the progress/ performance and drive on recovery targets. •Foster effective communication with internal teams and external channels for transparent recovery processes. •Effectively lead, manage and develop collections agencies across current and new open cities. Need to be flexible to travel across the cities very frequently or as & when it is required. •Provides insight and direction to the agencies & demonstrate the ability to lead and train others. •Engage in direct negotiations with customers by telephone or in person to determine the reason for default & to provide appropriate solutions to recover the outstanding amount, resolve disputes and safeguard financial interests. •Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. •Timely revert on all escalation cases & ensure the recovery/collection hygiene is in control. •Collaborate with legal unit to execute recovery strategies within legal frameworks to recover the outstanding dues from the chronic defaulters. •To engage with customers who responded to our legal actions for loan recovery/collections. •Analyze market trends and transaction data, proposing recovery strategies based on quantitative analysis. •To assist in the administrative functions of Loan Recovery as assigned. •Manage operation activities with respect to Repayments and Debit authorizations. •Follow laid down processes by the Regulators and the company. Qualifications & Experience required:6-9 Years of experience in Recovery for Unsecured Loans. •Experience in managing Volumes. •Experience in managing unsecured digital lending products is mandatory. •Graduation degree compulsory

Role Overview: As a City/Area Collection Manager, you will be responsible for managing field collections, driving agency performance, and ensuring delinquency targets are met. This role requires a strong leader with a deep understanding of collection processes and hands-on experience in agency management.Core Responsibilities:Strong understanding of process management in collections Proficient in working with modern collection systemsAllocate and monitor delinquent accounts with collection agencies Drive resolution targets and monitor agency performance Engage with delinquent customers via calls, emails, and visits Negotiate repayment terms based on customer financial situations Maintain accurate records of collection efforts and customer interactions Handle operational activities related to repayments and debit authorizations Ensure compliance with regulatory and internal processes Deliver customer-centric solutions with empathy Experience and Qualification Required: 4 8 years experience in Collection Agency Management and Field Collections. Good Communication Skills Graduation Mandatory

Job Description:To manage a portfolio of unsecured non-performing loans (NPL) and formulating strategies for recovery action. •To provide effective management information support for diligent monitoring of NPL accounts and in ensuring prompt follow up actions. •Able to work on modern systems for operations & recovery/collection. •Allocate written off accounts to collection agencies and monitor the progress/ performance and drive on recovery targets. •Foster effective communication with internal teams and external channels for transparent recovery processes. •Effectively lead, manage and develop collections agencies across current and new open cities. Need to be flexible to travel across the cities very frequently or as & when it is required. •Provides insight and direction to the agencies & demonstrate the ability to lead and train others. •Engage in direct negotiations with customers by telephone or in person to determine the reason for default & to provide appropriate solutions to recover the outstanding amount, resolve disputes and safeguard financial interests. •Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. •Timely revert on all escalation cases & ensure the recovery/collection hygiene is in control. •Collaborate with legal unit to execute recovery strategies within legal frameworks to recover the outstanding dues from the chronic defaulters. •To engage with customers who responded to our legal actions for loan recovery/collections. •Analyze market trends and transaction data, proposing recovery strategies based on quantitative analysis. •To assist in the administrative functions of Loan Recovery as assigned. •Manage operation activities with respect to Repayments and Debit authorizations. •Follow laid down processes by the Regulators and the company. Qualifications & Experience required:6-9 Years of experience in Recovery for Unsecured Loans. •Experience in managing Volumes. •Experience in managing unsecured digital lending products is mandatory. •Graduation degree compulsory Role & responsibilities

3 to 5 Years of experience: 2 Resources• The candidate must have experience in IT auditing, IT risk management, or related fields.• Plan, execute, and report on internal IT audits.• Proficiency in compliance with frameworks like ISO 27001, SOC 2, PCI DSS, ITGC, orother relevant standards.• Hands-on experience conducting on-site and remote assessments of third-party vendors toevaluate their security posture and related controls.• Must be CISA certified.• Proficiency in MS Office Suite with experience in creating and presenting dashboards andreports.• Comfortable to travel for on-site visits to the client side for audit purposes.• Evaluate the effectiveness of IT controls, identify risks, and provide recommendations forimprovement.• Proficiency in compliance with frameworks like ISO 27001, SOC 2, PCI DSS, ITGC, orother relevant standards.• Conduct regular access reviews to ensure users have appropriate access levels basedon their roles.• Evaluate the effectiveness of access controls in safeguarding sensitive information.• Recommend improvements for identity and access management (IAM) processes.• Perform internal risk assessments to identify vulnerabilities and ensure timely mitigationstrategies.• Work closely with IT, legal, and business teams to address audit findings and trackremediation efforts.• Must have the capability to represent the audit reports to Management.• Stay updated on the latest developments in IT audit and compliance practices.