Franchise Field Executive

Job Description

Be ONNs eyes and ears on the streets. This isn't your regular desk job. As a Franchise Field Executive based in Bangalore, you'll be out in the real-world visiting franchise locations, solving operational challenges, ensuring our bikes are road-ready, and our partners are thriving. You'll be the go-to person on the ground, ensuring ONNs franchise network runs like a well-oiled machine. If you love being on the move, solving problems in real-time, and learning the ropes of startup operations from the frontlines this role is for you. Why Join ONN in Bangalore? Be a key operations enabler in ONNs most strategic market Experience field-level execution and franchise coordination firsthand Work closely with dynamic teams at the intersection of tech and transportation Shape the growth journey of a leading brand in the shared mobility space Role Overview As a Franchise Field Executive in Bangalore, you will play a crucial role in managing and supporting ONNs franchise partners. Youll act as the on-ground bridge between our brand standards and partner execution Key Responsibilities Coordinate day-to-day operations with ONNs Bangalore-based franchise partners Monitor compliance with brand guidelines, operational SOPs, and service quality Conduct regular visits to franchise locations for audits, inventory checks, and training Support franchisees with issue resolution, local marketing activities, and performance improvement Track vehicle utilization, maintenance cycles, and customer satisfaction metrics Compile field reports, feedback, and action points for the central operations team Assist with onboarding of new franchise partners and ensure smooth transitions Who You Are Graduate (any discipline), preferably with 02 years of experience in operations, logistics, or field support roles Bangalore-based candidates preferred; role requires frequent local travel Comfortable with spreadsheets, mobile apps, and reporting tools Strong communication skills in English and Kannada (preferred) Self-motivated, hands-on, and ready to hustle in a fast-moving environment Two-wheeler license mandatory: owning a vehicle is a plus Whats In It For You? Real-time experience in franchise operations and mobility logistics Mentorship from industry leaders and startup founders Attractive compensation + field allowance + growth opportunities Be part of a mission-driven company that's changing how India moves