Field Executive

Job Description

Job Description Execution and Co-ordination 1. Follow up on NPA / Commercial Receivable cases organizing reminder letters, tele-calling and or personal visits through field collector and making joint visits as per the recovery guidelines. 2. Examine the operational related issues in soft bucket cases and assess if it needs to be escalated to zone / and co-ordinate for recovery of overdue amount. 3. Follow up on NPA / Commercial Receivable cases accounts to bring down the percentage of NPA / Commercial Receivable cases by organizing personal / joint / group visits for recovery of overdue amounts. 4. In Chronic (where no amount is received in last 6 months) organize group visits, recommend for appropriate legal actions to legal department through zonal office. 5. Obtaining approval for filing cases u/s 138 of NI act from legal department on case to case basis and coordinate with panel advocate to file the cases and monitor its progress for recovery of over due amount. MIS and Reporting 1. Maintain MIS for legal follow up in order to organize further actions. 2. To provide recovery MIS report to Client / Collection Head on performance / operational issue / disputed cases, if any. People Management 1. To help the Tele-caller and other field collection officers / recovery agents activities by allocating task and monitor its completion. 2. To develop subordinates by providing them adequate training on the functional related aspects, reviewing performance and providing opportunities for growth. Show more Show less