Field Service Engineer

Job Description

ROLES & RESPONSIBILITIES OF FIELD SERVICE ENGINEER · Installing: Setting up and configuring UPS system at customer sites. · Routine maintenance: Performing regular inspections, preventative measures, and cleaning to maintain equipment's operational readiness. · Troubleshooting and repair: Diagnosing and resolving technical issues, performing repairs, and replacing faulty parts. Technical Support and Customer Interaction: · Providing technical support: Answering customer queries, offering guidance on equipment usage, and providing remote or on-site assistance. · Training customers: Educating clients on proper equipment usage, maintenance procedures, and troubleshooting techniques. · Customer communication: Communicating effectively with customers to understand their needs, address concerns, and ensure customer satisfaction. · Documentation: Maintaining accurate records of service activities, installations, and repairs. · Safety compliance: Ensuring adherence to safety regulations and guidelines during all service operations. · Inventory management: Managing spare parts and tools required for repairs and maintenance Educational Qualification: ITI / Diploma in Electrical or Electronics Experience : 1 or 2 years on UPS field Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹24,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Work Location: In person