Develop and implement effective sales strategies to increase membership and revenue. Analyze market trends and competitor activities to identify opportunities for growth. Build and maintain strong relationships with new and existing members. Address member concerns and feedback promptly and professionally. Implement strategies to improve member retention and satisfaction. Oversee the sales process from lead generation to closing. Ensure the sales team follows up on leads and conducts effective sales presentations .

Oversee daily operations of the gym, including opening and closing procedures, facility maintenance, and equipment management. Conduct regular staff meetings and performance reviews. Ensure a high level of customer service and member satisfaction. Address and resolve member concerns and complaints promptly. Develop and implement member retention strategies and programs. Work with the sales team to achieve membership growth and revenue targets. Ensure the gym is clean, safe, and well-maintained at all times. Stay current with fitness trends and incorporate new programs as appropriate.