About FloBiz FloBiz is a leading fintech company revolutionizing the way small and medium businesses (SMBs) operate in India. We are on a mission to empower entrepreneurs with technology-driven solutions that simplify business management and accelerate growth. Founded in 2019 by IIT and BITS-Pilani graduates, FloBiz is backed by top-tier investors and has a proven track record of success in the fintech space, having previously founded Koinex , Indias first peer-to-peer cryptocurrency exchange. About myBillBook myBillBook, our flagship product, is Indias most trusted leading business management software. Available on mobile, web, and desktop, myBillBook offers a comprehensive suite of features including GST billing, bookkeeping , accounting, inventory management , and insightful reporting. myBillBook empowers businesses to manage their finances, track performance, and make informed decisions with ease and efficiency. With over 6.5 million users and a 10x growth in the past year, myBillBook is the preferred choice for businesses across India. Job Description As a Business Development Executive, you will play a crucial role in driving the growth of myBillBook by acquiring new customers and expanding our market reach. You will be responsible for identifying and pursuing sales opportunities, building strong client relationships, and achieving ambitious sales targets. Key Responsibilities: Lead Generation: Proactively identify and pursue new sales opportunities through market research, networking, and referrals. Value Proposition Product Demonstrations: Build strong relationships with potential clients, understand their needs, and effectively do product demonstrations communicate the value proposition of myBillBook. Customer Acquisition: Actively engage with potential clients through face-to-face meetings, phone calls, and other outreach methods. Sales Excellence: Achieve and exceed sales targets while adhering to quality standards, ensuring ethical and transparent sales practices. CRM: Maintain accurate and up-to-date records in the CRM system. Daily Reporting Communication: Submit daily activity reports, including progress on leads, appointments, and sales achieved. Location wise vacancies: Kochi: 5 Bangalore: 7 Pune: 3 Requirements: Experience: 0-3 years of experience in field sales is a must Education: Completed or pursuing Bachelors or Masters degree in any discipline Communication Skills: English any regional language Industry: SaaS, Fintech, BFSI, Online Marketplaces, Telecom, Edtech, FMCG, Infrastructure Pharma Technology Skills: Proficiency in using CRM software, Email, Excel or Google Sheets Transportation: Possession of a valid driving license and an own Two/Four Wheeler Benefits: Attractive salary and performance-based incentives Opportunities for rapid career advancement within the company Ongoing training and development opportunities

About FloBiz: FloBiz is Indias first neobusiness platform, revolutionizing the way Small and Medium-sized Enterprises (SMEs) operate in India. Our mission is to digitize 65 million MSMEs in the country, and we are well on our way to achieving this goal. Our flagship product, myBillBook, has already empowered over 10 million businesses across 2000+ towns with its billing, accounting, inventory management, and payment collection solutions. With over $25 billion in annual transactions, we are proud to be a rapidly growing tech startup serving the needs of SMBs in India. Responsibilities Preparation of MIS Reports on monthly basis including Financials, Cash Flow Statements, business/financials metrics. Preparing data for investor reporting on scheduled intervals. Assist in the Statutory audit, Tax audit, TDS filing, GST filing, Income Tax filing of the company. Take up adhoc tasks of Finance for managing deadlines for the team Skills Required Bachelor s Degree in Finance/Accounts. CA Inter Preferable. Understanding of GAAP accounting. Strong analytical and problem-solving skills. Ability to work independently and collaboratively within a team. Outstanding relationship building and communication Keen eye for details and data alignment across reports with a passion for using data to drive better decision-making. Functions well under pressure; consistently pays attention to accuracy and quality of work. Advanced Microsoft Excel and PowerPoint skills Join us on our journey to empower businesses and transform the landscape of Indias MSME sector! Location: Bommanahalli , Bangalore Experience: 1+ years Employment Type: Full-Time

About FloBiz FloBiz is a leading fintech company revolutionizing the way small and medium businesses (SMBs) operate in India. We are on a mission to empower entrepreneurs with technology-driven solutions that simplify business management and accelerate growth. Founded in 2019 by IIT and BITS-Pilani graduates, FloBiz is backed by top-tier investors and has a proven track record of success in the fintech space, having previously founded Koinex , Indias first peer-to-peer cryptocurrency exchange. About myBillBook myBillBook, our flagship product, is Indias most trusted leading business management software. Available on mobile, web, and desktop, myBillBook offers a comprehensive suite of features including GST billing, bookkeeping , accounting, inventory management , and insightful reporting. myBillBook empowers businesses to manage their finances, track performance, and make informed decisions with ease and efficiency. With over 6.5 million users and a 10x growth in the past year, myBillBook is the preferred choice for businesses across India. Job Description As a Business Development Executive, you will play a crucial role in driving the growth of myBillBook by acquiring new customers and expanding our market reach. You will be responsible for identifying and pursuing sales opportunities, building strong client relationships, and achieving ambitious sales targets. Key Responsibilities: Lead Generation: Proactively identify and pursue new sales opportunities through market research, networking, and referrals. Value Proposition Product Demonstrations: Build strong relationships with potential clients, understand their needs, and effectively do product demonstrations communicate the value proposition of myBillBook. Customer Acquisition: Actively engage with potential clients through face-to-face meetings, phone calls, and other outreach methods. Sales Excellence: Achieve and exceed sales targets while adhering to quality standards, ensuring ethical and transparent sales practices. CRM: Maintain accurate and up-to-date records in the CRM system. Daily Reporting Communication: Submit daily activity reports, including progress on leads, appointments, and sales achieved. Requirements: Experience: 2-4 years of experience in field sales is a must Education: Completed or pursuing Bachelors or Masters degree in any discipline Communication Skills: English any regional language Technology Skills: Proficiency in using CRM software, Email, Excel or Google Sheets Transportation: Possession of a valid driving license and an own Two/Four Wheeler Benefits: Attractive salary and performance-based incentives Opportunities for rapid career advancement within the company Ongoing training and development opportunities

About FloBiz FloBiz is a neobank for small medium businesses that aims to accelerate the growth of their enterprises through technology. Founded in 2019 by IIT BITS alumni, FloBiz is a fintech backed by renowned investors like Sequoia Capital India, Elevation Capital, Greenoaks Capital, Beenext and Think Investments. The same team also holds the credit of founding Koinex, Indias first largest peer-to-peer crypto exchange. FloBiz is chasing the mission of digitisation to contribute to the building of an Aatmanirbhar Bharat by solving the most pressing problems of the Indian SMB sector. FloBiz launched its flagship product, myBillBook, in early 2020 and it has become one of the highest-rated business apps in India on the Google Play Store. About myBillBook myBillBook is Indias leading GST billing accounting software with mobile, web app native desktop offerings and runs on Android as well as iOS. myBillBook has been designed to aid SMB owners to conduct their operations from anywhere and anytime and provides a secure platform for business owners to record transactions track business performance on the go. It is an ideal software for GST registered businesses where invoicing is one of the core business activities. Also, businesses looking to digitize their operations to understand their financial position better can use this software. It helps them create bills (GST non-GST), record purchases expenses, manage inventory and track payables/receivables directly from their mobile phones or computers. Also, the app generates 25 critical business reports that help business owners make effective business decisions. myBillBook is currently available in English, Hindi, Gujarati Tamil. Currently, the app has been downloaded by over 6.5M SMBs across the country with over 10x growth in user base in the last 12 months alone. Even with such pace of adoption of the product, myBillBook continues to be the highest rated application in its category on Google Play Store. Expectation :- We are looking for a hard-working, dedicated and passionate individual to join us as a customer service associate. You will be responsible for answering incoming calls and chats, resolving customer questions and complaints, importing datas of users, that means you would need to be proficient in MS excel and would need to have an eye for details or need to be focused. As a customer service associate, you should have an outgoing and positive demeanor, a motivated, energetic work ethic, and have a track record of working well with others in a team environment. Roles Responsibilities: Answer incoming calls / Make outgoing calls as per requirement Management and resolve customer complaints Identify and escalate issues to respective Point of Contact / in respective channel Provide product and service information to customers Research required information using available resources Research, identify, and resolve customer complaints using applicable software Route calls to appropriate resources Document all call information according to standard operating procedures Recognize, document, and alert the management team of trends in customer calls Follow up on customer calls where necessary Requirements: 1-3 years of experience in a call center environment Knowledge of customer service practices and principles Excellent typing skills Superior listening, verbal, and written communication skills Ability to handle stressful situation appropriately LANGUAGES PREFERRED: English Hindi Tamil Kannada Location - Bommanahalli , HSR Layout

About FloBiz: FloBiz is Indias first neobusiness platform, revolutionizing the way Small and Medium-sized Enterprises (SMEs) operate in India. Our mission is to digitize 65 million MSMEs in the country, and we are well on our way to achieving this goal. Our flagship product, myBillBook, has already empowered over 10 million businesses across 2000+ towns with its billing, accounting, inventory management, and payment collection solutions. With over $25 billion in annual transactions, we are proud to be a rapidly growing tech startup serving the needs of SMBs in India. About myBillBook: myBillBook is India s leading GST billing accounting software available for both mobile desktop platforms. It offers full capabilities of a miniature accounting system comprising invoicing, inventory maintenance, AR/AP management and business reporting, along with a horde of value add features like CRM, Staff Attendance Payroll Management, SMS WhatsApp Marketing etc. myBillBook has been designed from the business owner s point of view and supports usage across multiple companies, users, devices and platforms with state-of-the-art data security synchronization technologies for business on-the-go. Position Overview: We are seeking a customer-focused and results-driven Renewal Agent to join our team in the SaaS (Software-as-a-Service) industry. As a Renewal Agent, your primary responsibility will be to engage with customers over phone calls, manage their contract renewals, and ensure a high level of customer satisfaction. You will leverage your excellent communication skills, persuasive abilities, and product knowledge to drive successful contract renewals and contribute to revenue growth. This role requires a proactive approach, strong negotiation skills, and the ability to thrive in a fast-paced, phone-based environment. Key Responsibilities: Manage contract renewals by proactively reaching out to customers via phone calls. Build and maintain strong relationships with customers, serving as their primary point of contact for renewal-related matters. Engage with customers to understand their needs, gather feedback, and address any concerns or issues. Effectively communicate the value and benefits of continued service, ensuring customers understand the impact of renewing their contract. Identify opportunities for upselling or cross-selling additional products or services during the renewal process. Negotiate contract terms and pricing to maximize customer satisfaction while achieving renewal targets. Maintain accurate and up-to-date records of customer interactions and renewal activities in the CRM system. Collaborate closely with internal teams, including sales, customer success, and product, to ensure a smooth renewal process and resolve customer-related issues. Monitor renewal pipeline and proactively follow up with customers to ensure timely renewals. Stay informed about industry trends, competitor offerings, and customer feedback to enhance the renewal process and drive customer retention. Qualifications: Bachelors or Masters degree in business, marketing, or a related field. Proven experience of minimum 1-3 years in a customer-facing role, preferably in a phone-based sales or renewal environment. Strong negotiation and persuasion skills, with the ability to handle objections and resolve customer concerns effectively. Excellent verbal communication skills, with the ability to articulate complex concepts clearly and concisely over the phone. Active listening skills to understand customer needs and provide appropriate solutions. Detail-oriented and highly organized, with the ability to manage multiple renewal projects simultaneously and meet deadlines. Self-motivated and results-driven, with a track record of meeting or exceeding renewal targets. Familiarity with CRM systems and proficiency in using sales and customer management tools. Knowledge of the SaaS industry, including an understanding of subscription-based business models and customer lifecycle management. Ability to adapt to a fast-paced, dynamic environment and handle high call volumes while maintaining a positive and professional demeanor. We offer a competitive salary package, including performance-based incentives, health benefits, and opportunities for career growth. If you are passionate about delivering exceptional customer experiences over phone calls, driving renewals, and contributing to revenue growth, we would love to hear from you. Apply now to join our team as a Renewal Agent (Phone-Based) in the SaaS industry. Location - Noida , Sec 1 Week off - 1st Sat Off + All Sunday

Flobiz is seeking an organized and detail-oriented HR Specialist to join our team. The ideal candidate will manage the end to end employee life cycle along with payroll processing, ensuring timely and accurate processing of employee salaries, benefits, and deductions. This role requires strong knowledge of payroll systems, labor laws, and compliance regulations. Key Responsibilities : 1. Process end-to-end payroll, including salary computation, deductions, and reimbursements. 2. Ensure timely salary disbursement and compliance with statutory deductions (PF, ESI, TDS, etc.). 3. Maintain payroll records and generate payroll reports. 4. Coordinate with finance teams for payroll reconciliation and audits. 5. Manage end to end employee lifecycle: onboarding, induction, performance management, and offboarding processes, including documentation and exit formalities. 6. Address employee concerns and provide support in HR-related matters 7. Manage end-to-end recruitment processes, including job postings, screening, interviewing, and selection. 8. Maintain employee records and HR databases in compliance with company policies. 9. Oversee statutory compliance, including labor laws, gratuity, and bonus regulations. 10. Assist in handling HR audits and ensuring adherence to company policies. 11. Manage HR documentation, including offer letters, contracts, and HR policies. 12. Administer employee benefits programs (insurance, leave management, etc.). Qualifications Skills Bachelor s/Master s degree in Human Resources, Business Administration, or a related field. 2-4 years of experience in HR Generalist profile Strong knowledge of payroll processing, taxation, labor laws, and recruitment best practices. Proficiency in HRMS and payroll software. Advanced Excel skills (e.g., VLOOKUP, pivot tables, and data analysis). Excellent attention to detail, organizational, and communication skills. Ability to handle confidential information with integrity.

Training Client relation retention team Call Auditing Coach advisors on new product features and releases Create learning solutions and training modules for effective delivery of training Conduct crash courses for any new product and process updates Analyze and measure performance targets and provide coaching Ensure assigned team members achieve quality targets Carry out trainings to boost members morale Monitor and manage effectiveness of training Requirements :- Bachelor or Master degree is preferred. Should have 2 to 3 years of experience in Sales, product and process training Quick and continuous learner and should have planning, organizing, execution skills Excellent Hindi and English communication skills Should be proficient in delivering presentation and coaching skill Need to have business acumen Technical skills :- MS-Office (Powerpoint , Excel)