Job Description

D365 F&O Commerce Functional – Associate Director OVERVIEW Will be a client facing individual and will be responsible growing the business in the north market for the Microsoft practice. Strong client connects to drive new business Drive sales and business development independently Solutioning for propositions around MS D365 for F&O ERP Good working relationship with MS will be a definitive plus Have delivered large engagements in the past in MS D365 for F&O space Demonstrating strong business understanding and suggest suitable solution for various business scenarios Ensuring quality and timely delivery of projects Interacting with various Head of Departments and CEO level personnel, implementation partner teams, client IT team and other stakeholders People management responsibilities To provide consistent, timely and world class deliverables in every engagement with a client The role will also involve working closely with our clients in an advisory capacity in one or more of the above areas as part of the project delivery team. The Individual Should have business acumen, take initiative and be self-driven Skills in implementation in multi geographies would be an added advantage Industry experience in relevant functional areas of having handled key business processes over and above analytics experience would be an added advantage Preferable to have exposure in other MS areas like Project Ops, Power Platform, CRM and allied D365 solutions Requirements: Significant experience (10+ years) in D365 for F&O functional roles, preferably in a consulting or professional services environment. In-depth knowledge, hand on experience of Microsoft Dynamics D365 Commerce solution – Store operations, POS, Call center, Online channel Setting up of offline , online channel – Store, POS, assortment, loyalty, offers and promotions Good understanding of Customer 360 – D365 CDP Strong understanding of business processes and best practices within various retail industries (example Fashion and accessories, Convenience, QSR and restaurants, Pharmacy and beauty/health, Electronics, Furniture and home furnishings, Jewelry and luxury) as well should be aware of competition landscape, other industry solution required in retail, e-commerce and omni commerce Good knowledge of Microsoft Dynamics D365 for F&O across multiple modules, such as Finance, Supply Chain, Manufacturing, and/or Human Resources. Proven experience leading and managing teams, including recruitment, performance management, and skill development