Job Description

Job Title: Food & Beverage (F&B) Manager Location: Ridhira Retreat, [Insert Specific Location if needed] Reports To: General Manager / Operations Manager Department: Retreat Job Summary: The F&B Manager at Ridhira Retreat will be responsible for overseeing all food and beverage operations across the resort, ensuring exceptional guest experiences, optimizing profitability, and maintaining high standards of service, hygiene, and sustainability. The ideal candidate is a hands-on leader with a passion for hospitality, wellness cuisine, and innovative dining concepts. Key Responsibilities: Operations & Service Excellence: Oversee daily operations of all F&B at retreat including the restaurant, bar, banquet halls, in-room dining, and special events. Maintain consistent quality standards for food, service, cleanliness, and guest satisfaction. Work closely with the Executive Chef to develop menus that align with wellness and luxury resort themes. Ensure F&B services outlets meet local health, safety, and hygiene standards. Financial & Inventory Management: Prepare and manage budgets for F&B operations, monitor P&L, and control food and labor costs. Conduct regular inventory audits and manage procurement in coordination with the purchase department. Analyze sales trends and implement strategies to maximize revenue and minimize waste. Guest Experience: Ensure a personalized and seamless dining experience for all guests. Record and resolve guest complaints promptly and professionally. Monitor guest feedback and implement improvements to service and offerings. Staff Management: Recruit, train, and manage the F&B team. Conduct performance evaluations, staff development programs, and ensure high morale. Foster a culture of hospitality, teamwork, and continuous improvement. Events & Promotions: Plan and execute special events, themed dinners, wellness retreats, and private functions. Collaborate with the marketing team to promote F&B offerings through digital and offline channels. Innovate and introduce seasonal menus, signature dishes, and unique dining concepts. Compliance & Sustainability: Ensure adherence to all licensing, legal, and safety regulations. Promote sustainability practices in procurement, waste management, and food production. Key Qualifications: Bachelor’s degree in Hotel Management, Hospitality, or a related field. Minimum 10 years of experience in F&B operations, with at least 3 years in a managerial role at a premium resort or hotel. Proven track record in managing multi-outlet F&B operations. Strong financial acumen and familiarity with F&B software systems (POS, inventory, etc.). Excellent communication, leadership, and interpersonal skills. Knowledge of wellness cuisine, organic/local sourcing, and luxury hospitality is a plus. Key Competencies: Leadership and Team Management Strategic Thinking and Problem Solving Guest-Oriented Service Excellence Budgeting and Cost Control Innovation and Trend Awareness in Food & Beverage Attention to Detail and Operational Efficiency