Who is Forcepoint? Forcepoint simplifies security for global businesses and governments. Forcepoint s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you re in the right place; we want you to bring your own energy to help us create a safer world. All we re missing is you! Senior Technical Writer Forcepoint is seeking a cyber-industry knowledgeable Technical Writer with 6+ years of experience to join our global Technical Publications Team. Our Technical Writers plan, organize, write, and maintain a variety of informative and compelling content (e.g., end-user manuals, administrator manuals, online help, installation guides, release notes, infographic materials and videos) related to the Forcepoint products. We deliver our content in multiple publication formats: as stand-alone documents, online in our documentation portal, and embedded in our products. Forcepoint delivers its products primarily as Software-as-a-Service or cloud-hybrid solutions. The ideal candidate will bring proven experience in creating effective technical content within a cloud services ecosystem. The Technical Publications team is also transforming its current content authoring and management capabilities to drive scalability and re-use. Experience with transforming or authoring and editing content in eXtensible Markup Language (XML) preferably with Oxygen XML Editor and organizing and publishing to DITA standards is essential. Key Performance Areas Build a close collaborative relationship and engage with product management, product enablement, product development, and QA teams to quickly build in-depth knowledge of Forcepoint products and solutions. Collect data by interviewing product specialists, researching written material, attending training and demonstrations, using the products hands on. Create detailed explanations of complex technical information that are clear, accurate, concise, engaging, and accessible to user personas with both technical and non-technical backgrounds. Author, edit, and publish a wide variety of technical materials that convey the vision and use cases of product and service capabilities. Working in an agile/scrum development environment, ensure deliverables are produced to plan - by delivery train or release - and are high quality, are effective for the intended audience, and follow brand, voice, and style guidelines. Perform editorial and pre-publication reviews of peer-developed content, providing clear recommendations for improvement in spelling, grammar, and punctuation, as well as clarity and engagement. Skillfully manage multiple competing projects simultaneously, by effectively managing time expectations and dependencies, and prioritizing daily tasks to publish content according to project deadlines. Partner with senior team members and manager to define priorities, plan time required to complete tasks, and identify appropriate tooling needed to complete assignments. To be successful in this role, we are looking for someone who has: Bachelor s degree in any technical stream (e.g., Computer Science, Engineering) or similar experience. At least 6+ years of experience in technical writing and publication. Experience in Software-as-a-Service will be a significant plus. Experience with DITA structured content and at least 3+ years of experience with oXygen XML Editor, or similar single-source XML authoring tool. Experience with migrating documentation authored in other tools to XML is a significant plus. A superior command of written English language, with a thorough knowledge of spelling, grammar, punctuation rules, sentence structure, and style conventions for published materials. Experience in working within an agile/scrum development environment. Experience with implementing online or in-product help content in a cloud service will be a plus. Domain knowledge in the cybersecurity or software-as-a-service industry. Experience with JIRA and Confluence collaboration software is preferred. Excellent verbal communication skills in a global working environment. No constraints or hesitancy to working across time zones as required to produce deliverables. Proven self-organization and time-management skills with the ability to handle multiple projects simultaneously. The ability to thrive as an enthusiastic, collaborative team member in a fast-paced environment while working multiple projects under tight deadlines and changing conditions. Knowledge of Unix, Networking, and Cybersecurity will be a plus. Don t meet every single qualification? Studies show people are hesitant to apply if they don t meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace - so if there is something slightly different about your previous experience, but it otherwise aligns and you re excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team. The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Applicants must have the right to work in the location to which you have applied.

Who is Forcepoint? Forcepoint simplifies security for global businesses and governments. Forcepoint s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you re in the right place; we want you to bring your own energy to help us create a safer world. All we re missing is you! Forcepoint is seeking talented network engineers to join our Enterprise network engineering team. In this role, you will have the opportunity to design, deploy, and manage Forcepoint s global enterprise network using state-of-the-art platforms. You will also leverage automation tools and collaborate with internal teams to enhance these tools further. As a successful candidate, you will not only possess a strong technical background but also be an innovative and agile individual who can work well in a global team environment. You will be working closely with internal customers to gather requirements and develop technical solutions aimed at improving the productivity of our services. If you are a visionary who is always challenging the status quo and believes that technology can make a significant impact on productivity, we encourage you to apply for this exciting opportunity. Job Description Contribute to the design, implementation, and ongoing management of Forcepoint s global Single Sign on Infrastructure. Maintains Azure Active Directory (Azure AD) operations, encompassing user and group administration, directory synchronization, and identity protection mechanisms. Architect and enforce role-based access control (RBAC) and conditional access policies to guarantee secure and compliant resource access. Proven ability to access risk management, and compliance frameworks. Engineer and deploy multi-factor authentication (MFA) and single sign-on (SSO) solutions to bolster security and enhance user experience. Configure, operate, and automate aspect of Okta and Veza IGA. Understand all aspects of Cloud Identity and Access Management, and the role that this plays on Lifecycle Management. Demonstrate a profound understanding and capability in implementing Public Key Infrastructure (PKI) and encryption solutions. Develop and maintain sophisticated automation scripts using PowerShell or other scripting languages to optimize IAM processes and minimize manual intervention. Well-versed in security standards and regulatory requirements pertinent to identity and access management. Serve as the engineering point of contact for operational team escalations, resolving IAM-related incidents and issues through comprehensive troubleshooting and root cause analysis. In-depth understanding and practical experience with Privileged Access Management (PAM) solutions. Thorough understanding of Zero Trust principles and identity protection strategies. Experienced in implementing hybrid identity solutions and integrating on-premises with cloud-based systems. Capable of developing automated processes for user access provisioning and de-provisioning. Work closely with information security, Domain services and networking teams to integrate security enhancements and continuously enhance our security posture. Ensuring that all applications are gated by SSO security and best practices. Advising application owner on the benefits of SSO. Creating and Managing application integration for Identity and access management. Identify manual routine operational practices and build robust automation capabilities using code and modern tools. Ensuring all aspects of our SSO and identity platforms are proactively monitored using enterprise class practices. Experience in rolling out end user access automation and workflows to provide a friction less environment. Developing and implementing access governance strategies to mitigate risks associated with unauthorized access and data breaches. Requirements Strong understanding of Okta & MS Entra ID with at least 5 years experience across both. Hands-on experience of designing & configuring of Entra ID SSO. Deep understanding of how applications, databases, and technology platforms integrate and communicate with Single Sign-on using a SAML based authentication. Experienced in Okta & Azure based security & identity policies. Understanding the requirement & experienced of using SSO in mobile devices. Experienced with Microsoft-centric infrastructure (Active Directory, Azure AD, Windows Servers). Ability and willingness to coach and mentor team members and colleagues. Understand & implement change control practices as per company policy. Strong understanding of agile frameworks and practices. Nice to have Familiarity with IGA technologies - Oktas, SailPoint, others. Familiarity in working in a global team. Education University degree and 5-7 years of related experience or equivalent work experience in an IT role. Professional Level certifications OKTA, Azure ID. Don t meet every single qualification? Studies show people are hesitant to apply if they don t meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace - so if there is something slightly different about your previous experience, but it otherwise aligns and you re excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team. The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Applicants must have the right to work in the location to which you have applied.

Design, implement, and maintain ERP systems, ensuring they meet business needs. Collaborate with cross-functional teams to assess business requirements and translate them into technical specifications. Perform system configurations and customizations to align with company processes. Integrate ERP systems with other software applications, including Workday Financial and Zuora. Develop and maintain Workday Studio integrations to ensure seamless data flow. Create and manage Workday Reports to support business needs. Configure and manage Workday security roles and permissions. Develop and maintain Workday business processes and workflows. Monitor system performance and implement improvements. Provide technical support and troubleshooting for ERP-related issues. Develop and maintain documentation related to ERP processes and configurations. Train employees on the use of ERP tools and systems. Support month-end and quarter-end accounting processes, ensuring accuracy and compliance. Ensure ERP software complies with industry regulations and standards. Responsible for all phases of the integration lifecycle: design, build, test, and deploy Workday Integration solutions to support the organization s ERP applications. Create custom integrations using Workday Studio, Enterprise Interface Builder (EIB), Workday Core Connector, Document Transformations, Web Services, and Rest APIs. Create and maintain inbound/outbound Workday Finance integrations to third-party systems with different modules like accounting, procurement, expenses using Studio and specific vendor templates. Responsible for creating complex reports like Advanced, BIRT, Matrix, Composite, and Dashboards with different calculated field functionalities and re-engineering with Workday environment. Translate business requirements into technical specifications, develop and test prototypes, and proactively maintain integrations once in production. Create technical documents which capture the development standards for the Workday project. These standards are fundamental building blocks to maintain consistency throughout the project and facilitate an effective output till post-production support. Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. At least 3 years of experience working with ERP systems, preferably with Workday Financial and Zuora. Strong understanding of business processes and how they are supported by ERP systems. Experience with ERP software such as SAP, Oracle, or Microsoft Dynamics. Experience with Workday security, business processes, and reporting. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to manage multiple projects simultaneously. Preferred Skills: Proficiency in SQL and system integration. Familiarity with business process analysis and technical support. Experience with developing user-friendly functionalities and interfaces.

We are looking for a Senior Software Engineer with expertise in dashboarding, reporting applications, and data analytics. The ideal candidate should have strong programming skills in Golang and Java, experience working with AWS services like Kinesis, Redshift, and Elasticsearch, and the ability to build scalable, high-performance data pipelines and visualization tools. This role is critical in delivering data-driven insights that help businesses make informed decisions. Key Responsibilities: Design, develop, and maintain dashboards and reporting applications for real-time and batch data visualization. Build data pipelines and analytics solutions leveraging AWS services like Kafka, Redshift, Elasticsearch, Glue, and S3. Work with data engineering teams to integrate structured and unstructured data for meaningful insights. Optimize data processing workflows for efficiency and scalability. Develop APIs and backend services using Golang and Java to support reporting and analytics applications. Collaborate with business stakeholders to gather requirements and deliver customized reports and visualizations. Implement data security, governance, and compliance best practices. Conduct code reviews, troubleshooting, and performance tuning. Stay updated with emerging data analytics and cloud technologies to drive innovation. Required Qualifications: 8-10 years of experience in software development, data analytics, and dashboarding/reporting applications. Proficiency in Golang and Java for backend development. Strong expertise in AWS data services (Kinesis, Redshift, Elasticsearch, S3, Glue). Experience with data visualization tools (Grafana, Tableau, Looker, or equivalent). Proficiency in SQL and NoSQL databases, with a solid understanding of data modeling and performance optimization. Experience in building and managing scalable data pipelines. Experience in big data processing frameworks (Spark, Flink). Strong problem-solving skills with a focus on efficiency and performance. Excellent communication and collaboration skills. Preferred Qualifications: Experience with real-time data streaming and event-driven architectures. Familiarity with big data processing frameworks (Spark, Flink). Experience in CI/CD pipelines and DevOps practices.

Respond to customer cases in line with Service Level Agreements. Proactively identify and resolve potential problems in an effort to prevent them from occurring and improve the overall customer experience. Approach each case with a goal of ensuring Forcepoint products are performing at an optimal level by addressing any underlying or additional problems uncovered during each customer engagement. Ensure full understanding of the issue, including impact to customer. Gather logs, configuration details and attempt to reproduce the reported issues. Research the issue in the Knowledge Base, documentation and with your team members as needed. Recommend solutions to customers and follow through to resolution or escalate the case in a timely manner if no resolution can be found. Prioritize workload based on severity and impact to customer and demonstrate a sense of urgency when handling cases. Be accountable for customer escalations and drive them internally to a speedy resolution while ensuring that customers are kept fully informed of progress throughout the escalation. Document all interactions and case details within the customer tracking database, including a detailed description of the issue and any resolutions recommended. Adhere to company policies and procedures regarding customer handling, case management and service entitlement verification. Participate in knowledge sharing via involvement in technical discussions and Knowledge Base documentation. Create and deliver formal mentoring programs to Technical Support Engineers Provide technical reviews of user documentation, product requirements documents and functional specifications. Act as subject matter expert with regard to specific product components and integrations. Provide in-depth training in areas of expertise, general product knowledge, and integration. Perform other duties and projects as assigned. Person Specification: You demonstrate extreme levels of accountability and are results driven; you value teamwork and collaboration; you communicate transparently and with candor, while always being genuine; you act boldly, take initiative and are comfortable taking calculated risks to achieve successful outcomes; you execute with speed and integrity, delivering high quality work product which you are proud of. Required Skills and Experience: Bachelor s Degree or higher in Information Systems, Computer Science, or equivalent experience. Five or more years of experience supporting business to business customers Familiarity with Forcepoint DLP, Data Security System Administration, Endpoint Security, Windows, Linux, Mac OS,LDAP/AD, Email and mail flow troubleshooting, Enterprise Cloud Services, Networking basic concepts and connection troubleshooting Hands-on experience that demonstrate knowledge of: Networking fundamentals (Layer 2 and 3, TCP/IP, 3-way handshake, DNS etc.) HTTP protocol (Structure, status codes, authentication, etc.) Application Support Basics (Common troubleshooting methodology for Windows and Linux programs) SSL/TLS protocols (Structure, certificates, initial handshake, etc.) SMTP (Protocol, Routing, MX Records, commands, status/response codes etc.) Packet Capture/Analysis with tcpdump and Wireshark Diagnosing network latency and intermittent issues Reading and analysing log files Active Directory (Domains, structure, permissions, group policies, etc.) MSSQL fundamentals (Management interface, accessing logs, browsing databases, simple queries, permissions, jobs, etc.) Information Security Concepts Endpoint application stack diagnostics and analysis for Windows, Mac, and Linux Endpoints Windows and Linux memory dump capture and analysis Experience supporting the following applications: Red Hat Linux fundamentals (command line navigation and basic features, file system, permissions, networking, etc.) Windows (Permissions, services, file system, Event Viewer, etc.)

Design, develop, test, and deploy high-quality software applications and microservices using Golang. Write clean, maintainable, and well-documented code following best practices. Participate in code reviews, providing constructive feedback to ensure code quality and consistency across the team. Optimize software performance, identifying and resolving bottlenecks, and ensuring scalability. Debug and troubleshoot issues, providing timely and effective solutions to technical challenges. Collaborate with cross-functional teams to define technical requirements and project specifications. Stay up to date with the latest developments in the Golang ecosystem and integrate relevant technologies into projects. Contribute to the continuous improvement of development processes, tools, and methodologies. Required Skills: Bachelor s degree in computer science, Software Engineering, or a related field (or equivalent experience). 3-5 years of experience in software development, with a strong focus on Golang. Solid understanding of software design principles, data structures, and algorithms. Experience with RESTful API development and integration. Familiarity with version control systems, particularly Git. Knowledge of containerization and orchestration tools like Docker and Kubernetes. Ability to work effectively in an Agile/Scrum development environment. Strong problem-solving skills. Excellent communication and teamwork skills. Experience with cloud platforms like AWS. Developed code using TDD/BDD.

This position is a te st role focused on the new generation Endpoint product s within Forcepoint. This is a great opportunity to work with a strong technical team from both a manual and test automation perspective. In this role you will develop test strategies, execute end-to end customer driven test cases, build networks, develop test automation scripts and work closely with a global development team to deliver high-quality product s . This role will be heavy on the diagnostics and automation aspects of quality assurance. Forcepoint is transforming cybersecurity by focusing on what matters most: understanding people s intent as they interact with critical data and intellectual property wherever it resides. Our uncompromising systems enable companies to empower employees with unobstructed access to confidential data while protecting intellectual property and simplifying compliance. Forcepoint is recognized as a Market & Technology Leader in D ata L oss P rotection , CASB, NGFW and Cross Domain Cyber Solutions and is a pioneer in anti-evasion defenses and high-availability clustering. The Endpoint team is an essential part of a global team that designs and develops Forcepoint s Windows , Linux and M AC capabilities to scale to meet the needs of hundreds of millions of Forcepoint users. We are looking for a highly motivated, ambitious, independent hard worker who wants to be part of a winning team. This is a fantastic opportunity for an experienced test er to work with a strong team within the cybersecurity industry. Responsibilities: Develop test plans, test cases, and test automation for Forcepoint s endpoint security agents Work directly with software engineers both locally and globally to ensure product quality objectives are achieved Collaborate across site boundaries to share test practices with low level and system test engineers Configures workstations, operating environments, and the system under test, as needed to complete assigned testing Perform other duties and projects as assigned Work closely with a globally distributed group of stakeholders and remote development teams to ensure that all endpoint consumers get high quality components on schedule. Skills and Qualifications: Bachelor s degree or equivalent experience 5 + years of experience in software automation testing or equivalent Strong background and experience in software testing methodology, testing processes, test development, and test execution Strong knowledge of desktop applications within platforms such as Windows and Mac. Good knowledge of Python suitable for test automation development frameworks such as Robot Framewor k and Pytest Experience with testing tools and methodologies including automation frameworks, large data, performance and scalability Exposure to virtualization . Soft Skills : Experience working in a cross functional organization with distributed teams. Strong communication (written and oral) and teamwork ethic within a diverse team environment. Self-motivated to research new skills and technologies Commitment to the broader range of product development goals (teamwork at scale) Preferred Skills : Good understanding of working with automation test infrastructures and frameworks Experience with manual testing Previous e xperience working in an Agile/SCRUM Previous testing experience within the security industry