Job Description

Founder's Office (Strategy & Operations) Associate – Full-Time Location : Sector 63, Gurgaon – 100% In-Office Working Days : Monday to Friday, with 2nd and 4th Saturdays off Working Hours : 10:30 AM – 8:00 PM Experience : 0–1 year (Fresh graduates preferred) Apply : careers@darwix.ai Subject Line : Application – Founder’s Office Associate – [Your Name] About Darwix AI Darwix AI is one of India’s fastest-growing GenAI startups, building real-time sales intelligence and enablement platforms for large enterprise teams across India, MENA, and Southeast Asia. Our products— Transform+ , Sherpa.ai , and Store Intel —enable real-time multilingual coaching, call intelligence, speech-to-text pipelines, and conversion analytics. We work with marquee clients such as IndiaMart , Wakefit , Emaar , GIVA , Sobha Realty , and Bank Dofar , and are backed by global investors and leading enterprise operators. We are now expanding rapidly across geographies and verticals—and are building a world-class team to drive operations, delivery, and scale. Role Overview This is a high-ownership, execution-first role designed for a smart, fast-moving graduate from a top-tier college who wants to work directly with the founders and functional heads on the execution of key business priorities . As a Founder's Office Associate , you will work across projects in operations, product delivery, customer success, GTM workflows, hiring, and investor reporting. This is not a strategy-only role —you will be expected to get into the details, track timelines, close action items, and ensure project momentum. You will be exposed to cross-functional work across teams (sales, tech, customer success, finance, marketing) and get firsthand visibility into how a venture-backed AI startup scales. What You Will Do1. Cross-Functional Execution Work directly with founders and team leads to manage critical operational tasks Coordinate between product, sales, customer success, and engineering to ensure smooth handovers Track daily execution progress on deals, pilots, and implementation plans Monitor client onboarding checklists and ensure SLA adherence 2. Business Project Management Create and maintain trackers for ongoing client rollouts, product feedback loops, and process improvement initiatives Help prepare investor dashboards, internal review decks, and performance summaries Identify bottlenecks and follow up with stakeholders to ensure timely task closure 3. Process Ownership & Automation Help design and maintain SOPs across GTM, hiring, operations, and delivery Build Notion pages, project boards, and Google Sheet dashboards for tracking team-wide operations Assist in automating manual reporting or operational tasks using tools like Zapier, Sheets, or Airtable 4. Operational Support for Founders Prepare summaries, reports, and updates ahead of investor/partner/internal review meetings Coordinate founder calendars for key deliverables and client/internal action plans Support high-urgency, high-impact items that require quick context switching and execution clarity 5. Documentation & Communication Maintain and update central documentation repositories (product features, delivery reports, hiring pipelines) Ensure real-time clarity for the founding team across projects through well-structured updates Create simple dashboards, decks, and SOPs for new hires or cross-team use What We’re Looking ForQualifications Bachelor’s degree from a Tier-1 institute (IITs, BITS, IIMs, SRCC, St. Stephens, Ashoka, ISBF, etc.) 0–1 year of work experience (internship or project exposure in consulting, startups, or tech is a plus) Strong logical reasoning, documentation ability, and execution ownership Excellent proficiency with Google Workspace (Docs, Sheets, Slides), Notion, and basic analytics tools A strong sense of speed, urgency, and accountability for timelines Comfortable managing multiple priorities across teams and contexts Traits We Value Clear thinker with a doer mindset—able to break problems down and take action Comfortable working in ambiguity and figuring out solutions along the way Strong communication skills (written & verbal) for crisp documentation and follow-ups High energy, professionalism, and the maturity to work closely with senior leaders Hungry to learn fast and grow across business functions in a startup environment What Success Looks Like Execution speed: Timelines for internal and external action items consistently met Visibility: All live projects tracked in real-time with clear owner and status visibility Hygiene: All documentation, sheets, reports, and trackers are updated, clean, and easy to use Impact: You reduce the operational load on founders and help scale execution efficiency across the org Ownership: You identify tasks before being asked and take charge of execution What You’ll Get Competitive compensation and fast appraisal cycles ESOP eligibility for consistent high performers First-hand exposure to scaling operations, GTM, delivery, hiring, and fundraising Direct access to the founders and visibility into every major decision in the company A high-accountability environment that rewards execution and trust A powerful learning curve across product, growth, customer success, and strategic ops Career Growth Path 6–12 Months : Lead execution workflows across departments, handle founder bandwidth items 12–18 Months : Elevate into Chief of Staff – Product/GTM , Strategy & Ops Lead , or Delivery Head (Founder's Office) 18–24 Months : Transition into vertical-specific leadership (e.g., growth, revenue ops, customer success) How to Apply Email your resume to careers@darwix.ai with the subject line: Application – Founder’s Office Associate – [Your Name] You may optionally include a short note on: “Why do you want to join the Founder's Office at a high-growth GenAI startup?” This is a rare opportunity to join the inner circle of a high-growth AI company and gain firsthand exposure to what it takes to scale a category-defining business. If you’re driven, execution-focused, and eager to learn— we want to hear from you . Show more Show less