Home
Jobs
Companies
Resume
5 Job openings at Franchise Alpha
About Franchise Alpha

We are Franchise Alpha, an ultimate partner on your journey to build a prosperous and lasting business. Ours is a 360 degree solution that’s dipped in expertise and pampered with detailed attention. Services shaped around your individual goals, we vouch to take care of all your franchise development, marketing and technology needs with complete precision.

Manager - Telesales

Not specified

1 - 5 years

INR 8.0 - 14.0 Lacs P.A.

Work from Office

Full Time

Are you a skilled communicator with a knack for closing deals? We're seeking a Telesales Advisor to join our team and help us achieve our ambitious targets. As a Telesales Advisor, you'll be responsible for driving sales over the phone and nurturing strong customer relationships.Key Qualities :- Excellent communication skills- People skills to handle customer inquiries and concerns- Comfortable presenting products and services over the phone- A commitment to helping the company grow by acquiring new customers and expanding our business.Responsibilities and Duties :- Contact potential and existing customers to introduce our products or services following provided scripts.- Address customer inquiries and provide information about our offerings.- Ask relevant questions to understand customer needs and close sales deals.- Collaborate with the field sales team by directing qualified prospects to them.- Maintain an accurate customer database by updating and entering information.- Process orders efficiently and accurately.- Resolve customer grievances to uphold the company's reputation.- Go the extra mile to achieve sales quotas and set the stage for future sales.- Keep detailed records of calls and sales, noting valuable information.Qualifications and Skills :- Proven experience in telesales or other sales/customer service roles.- A track record of consistently meeting sales quotas, preferably through phone-based interactions.- Proficiency in using relevant computer programs, including CRM software, and telephone systems.- Ability to learn about our products and services and effectively communicate them to prospects.- Excellent communication skills in English and one or more of the following languages: Hindi, Telugu, Kannada, Tamil, Bengali, Marathi, or Gujarati.- Strong interpersonal skills and the ability to stay composed in the face of rejection.- Exceptional negotiation skills with the capability to resolve issues and address customer complaints.Working Schedule :- Working Days: Monday to Saturday- Working Hours: 10:00 AM to 7:00 PMLanguage:- English (Preferred)- Hindi (Preferred)- Bengali (Preferred)- Tamil (Preferred)- Telugu (Preferred)- Kannada (Preferred)- Marathi (Preferred)Work Location: Remote - Delhi / NCR,Bangalore/Bengaluru,Hyderabad/Secunderabad,Chennai,Pune,Kolkata,Ahmedabad,Mumbai

Tele-Marketing Role

Not specified

1 - 5 years

INR 8.0 - 14.0 Lacs P.A.

Work from Office

Full Time

Are you good at talking to people? We're looking for a Telemarketer to join our team and help us reach our goals. In this role, you'll make marketing calls and build strong relationships with customers.What We Need:- Great at talking to people- Friendly and good at answering customer questions- Comfortable talking about our products and services over the phone- Willing to help the company grow by finding new customersYour Tasks:- Call potential and current customers to tell them about our products or services.- Answer questions from customers and give them information.- Find out what customers need and do conference calls and fixed meetings.- Work with the sales team by passing on good leads.- Keep our customer database updated.- Process orders quickly and correctly.- Handle customer complaints to keep our company's good reputation.- Work hard to meet your sales goals and set up future sales.- Keep detailed records of your calls and sales.What We're Looking For:- Experience in telemarketing or customer service- A history of meeting target goals, especially over the phone- Good at using computers and phone systems- Able to learn about our products and explain them to customers- Speak English and one or more of these languages: Hindi, Telugu, Kannada, Tamil, Bengali, Marathi, or Gujarati- Friendly and able to stay calm when facing rejection- Good at negotiating and solving customer problemsWork Schedule:Working Days: Monday to SaturdayWorking Hours: 10:00 AM to 7:00 PMMonthly Targets:108 conference calls per month36 meetings per monthLocation-Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad

Lead - SEO

Not specified

2 - 4 years

INR 8.0 - 14.0 Lacs P.A.

Work from Office

Full Time

We are looking to hire a hands-on professional who shall lead SEO and paid traffic (SEM) team to drive organic traffic and also work with paid marketing team to drive inorganic traffic. Key responsibilities : - Ensure that all our websites and internet properties under your control have been technically optimized to attract and engage target audience. - Understanding and designing SEO strategy for increasing the traffic, designing month on month plan to execute the SEO targets - Create and/or modify the existing technical architecture to achieve desired growth rates for quality traffic. Build systems to ensure that entire content is optimized across all platforms (website and mobile) to provide the best user experience. - Designing month on month keyword oriented plans and strategizing off page activities and content needs for the month. It includes link building and content development plan, working along with the content manager. - Define and work towards achieving set traffic growth targets (organic and inorganic both) and evaluate the team against those targets. - Promote both offsite and onsite activities and also the interactions that build ranking, profile and traffic. - Keep pace with SEO, search engine, social media and internet marketing industry trends and development. - Communicate to senior management about ongoing initiatives on a regular basis. Preferred qualifications : - Proven track record is a must : Should have proven track-record in driving organic traffic growth for one/ more of the large internet/ e-commerce companies. - Candidate should be exceptional at on-page optimization, off-page optimization & content building. Should be technically proficient & understand tech details right from site architecture to webmaster tools. - Should have worked in teams in the past and be able to motivate and extract the best out of his/her team members. - Ability to work with minimum supervision, take initiatives, adhere to tight timelines and be self motivated. - Excellent communication and interpersonal skills.Location : Bangalore/Chennai/Delhi NCR/Hyderabad/Mumbai

Lead - Sales Operations

Not specified

2 - 3 years

INR 8.0 - 14.0 Lacs P.A.

Work from Office

Full Time

Job Brief: We are seeking a proactive and organized Operations Lead to oversee a team of telemarketers and drive sales performance. This role combines leadership with operational support, ensuring optimal efficiency and effectiveness in achieving sales targets. The ideal candidate will have excellent management skills, a strong understanding of telemarketing strategies, and the ability to coordinate and optimize sales activities.KRA Targets:Conference Calls: Ensure the team collectively achieves a minimum of 624 calls per month.Meetings: Oversee and support the team in achieving at least 192 meetings per month.Responsibilities:Team Management:- Lead, motivate, and supervise a team of 6 telemarketers.- Set performance goals and monitor progress to ensure targets are met.- Provide training and support to enhance team skills and productivity.Sales Team Support:- Coordinate the schedules and activities of the telemarketing team to maximize efficiency.- Manage and maintain organized records and reports related to sales activities.- Assist team members with order processing, handling customer inquiries, and ensuring timely follow-ups.Performance Monitoring:- Track team performance against KRA targets (calls and meetings) and provide regular feedback.- Implement strategies to improve performance and address any issues promptly.Strategy Implementation:- Develop and execute telemarketing strategies to achieve team goals.- Monitor the effectiveness of strategies and make necessary adjustments to improve outcomes.Lead Generation and Management:- Contribute to the development of lead generation strategies and assist in identifying potential clients.- Help manage leads through the sales funnel, implementing nurturing strategies as needed.Deal Support and Transaction Management:- Support negotiations and deal closures by providing necessary information and documentation.- Collaborate with cross-functional teams to address client concerns and facilitate smooth transactions.Administrative Tasks:- Aid in the preparation and organization of promotional materials and sales events.- Maintain filing systems and records for accurate sales documentation and reporting.- Provide general administrative support to the team, including social media management and content strategy.Reporting and Insights:- Prepare and present regular performance reports to senior management.- Use data and insights to inform strategic decisions and drive team success.Qualifications:- Proven experience in telemarketing or sales management, with a track record of achieving targets.- Strong leadership, organizational, and communication skills.- Proficiency in CRM software and MS Office suite.- Ability to manage multiple priorities and work effectively in a fast-paced environment.- Bachelor's degree in Business Administration, Marketing, or a relevant field is preferred.Key Competencies:Leadership & Team Management: Ability to lead and inspire a team, setting clear objectives and providing support.Performance Monitoring: Skills in tracking and analyzing team performance metrics.Strategic Thinking: Capability to develop and implement effective strategies.Communication Skills: Excellent verbal and written communication abilities.Problem-Solving: Proactive approach to addressing and resolving issues.Customer Focus: Commitment to high levels of customer service and satisfaction.Work Schedule:Working Days: Monday to SaturdayWorking Hours: 10:00 AM to 7:00 PM

Area Sales Head

Not specified

2 - 4 years

INR 8.0 - 14.0 Lacs P.A.

Work from Office

Full Time

Candidate Profile : Candidates from channel sales or B2B Sales experience.Job Responsibility : - Generate profitable revenue growth through establishing new customers, penetrating new customer accounts and retaining those customers - Establish, maintain and service accounts, covering full assigned territory to ensure high customer satisfaction, positive long-term relationships and repeat business - Effectively assess customer needs, present products and solutions, and close sales - Lead a team for the hardcore Sales and Marketing. - Coordinating with customer service and marketing team for completing the sales cycle successfully - Visit to the industries promote our product & persuade them - Responsible to improve the business and maintain long term relationship with the existing customers - Communicate with the customers, generate leads and convert those leads to achieve sales targets - Timely Payment follow-up with customer& ensuring collections of payments. Qualifications and Experience : - Minimum 2-4 years of successful sales experience required - Willingness and ability to prospect new business - Ability to self-start and work independently and the ability to identify & reach decision makers on the customer's side. - Team handling experience is a must. - Proficiency with personal computers, Internet, PowerPoint and other Microsoft Office products - Excellent presentation and communication skills Location : -Bengaluru,Chennai,Delhi / NCR,Hyderabad,Mumbai

FIND ON MAP

Franchise Alpha

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Chrome Extension

Apply to 20+ Portals
in one click

chrome image
Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Setup Job Alerts

Job Titles Overview