Job Description Job Title: Operations Executive Job Overview:The Operations Executive plays a crucial role in ensuring customer satisfaction by handling queries in a professional manner, scheduling appointments with doctors, and coordinating with various departments. This position requires excellent communication skills, the ability to handle pressure, and a customer-centric approach. Responsibilities:The Operations Executive will be responsible for the following:Responding to incoming calls in a professional manner, providing accurate information about products and services, and capturing details of complaints and requests.Maintaining meticulous records of customer interactions and transactions, including inquiries, complaints, comments, and actions taken.Following up on customers' requests to ensure appropriate actions have been taken.Referring unresolved customer grievances or special requests to the designated departments for further investigation.Scheduling appointments for participants with doctors based on available slots. Desired Skill-Set: The ideal candidate for the position should possess the following skills and qualifications:Excellent written and verbal communication skills in English. Proficiency in Hindi and Marathi is advantageous.Strong interpersonal skills to effectively interact with customers and colleagues.Ability to thrive under pressure and handle demanding situations with composure.Self-driven and motivated, with a proactive approach to problem-solving.Flexibility to work different shifts within the time duration of 10:00 AM to 6:00 PM as per the required schedule. Requirements:Qualification: Graduate from any streamExperience: 2 to 3 years of work experience in handling customer queries, back office/BPO work.Languages: English (must), Marathi, Hindi etc.Communication: Excellent communication and interpersonal skills both in written and verbal communication in English is required.Industry: A candidate who has worked for the Healthcare industry in a similar role will havean added advantage/ Candidate who has worked on both email and voice processes in any ofthe industries. Salary: We offer competitive compensation and benefits packages for the right candidate. Company Website: https://www.freedomfromdiabetes.org/LinkedIn: https://in.linkedin.com/company/freedom-from-diabetesContact: hr.team@freedomfromdiabetes.org, jobs@freedomfromdiabetes.org

Job Title: Senior Sales ManagerJob Overview: We are seeking an experienced Chief Marketing Officer (CMO) to lead the marketing, sales, and digital strategy for a fast-growing healthcare company focused on diabetes reversal. As the CMO, you will be responsible for driving growth through innovative marketing strategies, leading a high-performance team of Sales Counselors and Sales Managers, and overseeing all aspects of digital marketing to increase brand visibility, customer engagement, and revenue.Duties and Responsibilities:1. Strategic Marketing Leadership:Develop and implement a comprehensive marketing strategy to drive awareness and adoption of the companys diabetes reversal programs.Analyse market trends and competitor activities to identify opportunities for growth and differentiation.Collaborate with the leadership team to align marketing initiatives with the overall business objectives and revenue targets.2. Sales Team Leadership:Lead, mentor, and motivate a team of Sales Counselors and Sales Managers to achieve sales targets and deliver exceptional customer service.Establish clear performance metrics, KPIs, and goals for the sales team, and provide ongoing training and development to improve effectiveness.Monitor sales pipelines and conversion rates to identify areas for improvement and optimize lead-to-sale processes.3. Customer Experience and Engagement:Design and implement initiatives to enhance the participant journey and experience.Work closely with the Customer Success team to gather feedback, address concerns, and refine marketing strategies based on participant insights.Develop educational and promotional content to effectively communicate the benefits of the companys programs to target audiences.4. Budgeting and Performance Analysis:Develop and manage the marketing budget, ensuring efficient allocation of resources across different channels and initiatives.Track and analyse marketing performance metrics, preparing regular reports for the executive team to showcase the impact of marketing activities.Leverage data-driven insights to continuously optimize marketing strategies and achieve business growth objectives.5. Digital Marketing and Brand Management:Collaborate with the digital marketing team to optimize the companys online presence, including website content, landing pages, and user experience.Utilize data analytics to measure the effectiveness of digital campaigns, adjust strategies as needed, and maximize return on marketing investment (ROI).Qualifications:Bachelor’s / Master’s degree in Marketing, Business Administration, or a related field. MBA or equivalent advanced degree preferred.Minimum of 10+ years of marketing experience, with at least 3-5 years in a leadership role.Proven track record of successfully leading sales teams and driving revenue growth.Strong analytical skills with the ability to interpret data, identify trends, and make informed decisions.Excellent communication and interpersonal skills, with the ability to inspire and influence cross-functional teams.Proficiency in using CRM software and other relevant tools.Experience: Minimum 10+ years in Sales Salary: Competitive and industry-leading

Job Title: Corporate Sales Executive (Operations Cluster)Job Overview:We are seeking a highly motivated and experienced Corporate Sales Executive to join our team. The primary responsibility of this role is to generate new business opportunities by promoting our Diabetes Reversal Programme to potential corporate clients. The ideal candidate should have a strong track record of successful sales, excellent communication skills, and the ability to work independently.The specific job responsibilities include the following:Duties and Responsibilities:• Connect with HR Heads, Learning and Development team, Corporate training teams to promote ourDiabetes, Obesity, Hypertension, Cholesterol Reversal and Health Transformation Programme.• Develop and execute strategies to generate corporate leads.• Identify potential corporate clients and develop a sales pipeline.• Establish relationships with key decision-makers and influencers in target companies.• Conduct sales presentations to potential clients to showcase the benefits of our programme.• Coordinate for orientation and group sessions or online sessions with clients.• Conduct group sessions or online sessions for clients as required.Set of Skills required:• Experience in corporate sales, preferably in the healthcare industry.• Excellent communication, interpersonal, and presentation skills.• Self-motivated and able to work independently.• Ability to multitask and manage competing priorities.• Ability to build and maintain relationships with clients.Requirements:1. Qualification: Post-graduate2. Experience: 1-4 years in relevant position3. Languages: English (must), Marathi, Hindi etc.4. Communication: Proficiency in both written and verbal communication in English is required.Salary: Best in industryCompany Website: https://www.freedomfromdiabetes.org/LinkedIn: https://in.linkedin.com/company/freedom-from-diabetesContact: hr.team@freedomfromdiabetes.org, jobs@freedomfromdiabetes.orgIf you have a passion for sales and a desire to help corporations improve their employee's health and well-being,we encourage you to apply for this exciting opportunity.