Fresher [ Customer Service & Support ]

Job Description

Customer Service & Support Shift Timings : 12:00 PM To 9:00 PM / 7:00 PM To 4:00 AM (Weekend Rotational) Job Description Responsible for providing correct & effective communication to existing & prospective customers about products & their applications Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice Responsible for collecting data and managing it Responsible for identifying customer needs and closing query calls Conduct telephonic interaction with customers provide information about product and services. Acquire and analyze relevant information to evaluate validity of concern. Education: Minimum qualification: 12th Pass Preferred Experience: 0-6 Months post graduation; experience in Customer Support to UK/USA/Australian Client Mandatory Skills: Self motivated Good Communication Skills Core Selling Skills Good Customer Relationship Management Skills Job Types: Full-time, Permanent Benefits: Food provided Paid time off Provident Fund Language: English (Required) Work Location: In person Job Types: Full-time, Permanent Pay: ₹19,000.00 - ₹28,000.00 per month Benefits: Food provided Leave encashment Paid sick time Paid time off Provident Fund Schedule: Evening shift Fixed shift Night shift UK shift US shift Experience: Total work: 1 year (Preferred) Location: Navrangpura, Ahmedabad, Gujarat (Preferred) Technomine (92740 18561) Show more Show less