Front Desk Associate

Job Description

Job Summary: The Front Desk Executive serves as the first point of contact for visitors and clients, providing a professional and welcoming environment. This role involves managing the front desk operations, handling telephone calls, greeting guests, coordinating appointments, and performing administrative duties to support smooth office operations. Key Responsibilities: Greet and welcome guests, clients, and visitors professionally. Answer, screen, and forward incoming phone calls and emails. Maintain visitor logs and ensure all security protocols are followed. Handle incoming and outgoing mail, couriers, and deliveries. Maintain the cleanliness and organization of the reception area. Schedule appointments, meetings, and conference room bookings. Coordinate with administrative and other internal departments for support tasks. Assist in basic clerical tasks such as data entry, filing, and inventory maintenance. Provide accurate information to guests and clients regarding the company and its services. Manage travel and accommodation arrangements when required. Required Skills & Qualifications: Bachelor’s degree or equivalent; diploma in administration or hospitality is a plus. Proven work experience as a Receptionist or Front Desk Executive. Proficiency in MS Office (Word, Excel, Outlook). Excellent verbal and written communication skills. Pleasant personality, professional appearance, and customer-oriented attitude. Ability to handle multiple tasks and remain calm under pressure. Strong organizational and time management skills. Job Types: Full-time, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Application Question(s): Have basic knowledge of computer, Ms Excel, word Education: Bachelor's (Preferred) Language: English (Preferred) Location: Kolkata, West Bengal (Preferred) Work Location: In person